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February 2024 by Aidaa Emamm
Trina was so helpful! Not only did she immedietly come up to me when I was looking to see who I could get help from, but she was very informative. When I expressed concerns about how a product was for me, she gave me solutions and alternatives. She is so beautiful and her makeup was on point!
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February 2024 by Tina K.
I've never seen so many preteen tweens in my life... I'm constantly getting bumped into and impossible to actually shop in there because of all of the chaos that these unsupervised kids are causing. Forget actually getting to try or test something out before you purchase. It's disgusting what those kids do in there to the testers. Meanwhile I see dumb mothers standing in line to buy their 12-year-old and $80 moisturizer. They need to bring in supervised rules in there for kids (under 16)
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February 2024 by Kasindra
Just had to come give my shoutout to Nia! Needed somewhere last minute to get a natural look done for professional headshots. Wasn’t sure how the quick 30 minute “Feature Focus” would turn out being that it only highlights a single feature and doesn’t provide you with a full face. Yet Nia EXCEEDED my expectations! I just loved her work as a makeup artist. In the future, she’s the only name I’ll be looking for before booking.
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January 2024 by Cheryl M.
Went to pick up a few things during lunch today. I like how the store is full of everything on your wish list. I was greeted as I entered then a young lady came along to see if I needed help as my hands were filling up. They don't bombard you but allow you to shop comfortably. I was able to get body crème, lip gloss and concealer and when I checked out I was given 2 free gifts. I appreciate the friendly customer service. They're a little pricey but beauty costs.
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January 2024 by Mashudah Erfurt
A huge shout out to Emily!!! I needed a 2024 fab makeover and Emily was so helpful and I walked out with a whole new make up set! She my go-to girl from now on!!!Emily for President!!! ??❤️
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January 2024 by Tyra Carter-Williams
I’ve been wanting to upgrade my makeup skills but was unsure of how to start. I was greeted by Nia when I walked in and she showed me recommendations that would help me with my makeup journey before my birthday.It felt like having a shopping buddy by my side that knows a lot about makeup. She was very helpful and gave me quite the tour into the makeup world. I feel much more comfortable shopping for makeup.I will def come back & even have Nia do some makeup on my face. Absolutely the best day of shopping ive had in a long time!
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January 2024 by Lily
I’m 11 years old. Everyone in there is so kind . I’m not sure what the employees name was but she helped me test out the gisou lip oil and recommended the summer Fridays lip oil instead. I had no problems here and my time was very enjoyable. Thank you
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January 2024 by V Bharat
Great place to shop and have your beauty favorites
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January 2024 by Trista Ng
I had a mixed experience at Sephora. The store layout felt cramped, and I wasn't greeted upon entering. While searching for a specific product, I had to ask an employee for help, and the response was a bit dismissive. I felt like I was judge and talked to as a child just because I am short and looks young. Despite this, they eventually found the item I was looking for, but the interaction left me with a less-than-pleasant impression. The service could use improvement to make customers feel more valued.
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January 2024 by Leigha Baker
Normally not so keen on leaving reviews for places that aren't restaurants, but one of the beauty associates with pink dreads was so rude and standoffish. I asked for a little help with a concealer color as two colors were very similar on me and she walked away and spoke to two different associates before finding someone to help after making the nastiest comment. Very icky experience.
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December 2023 by Licy Matias
Great experience!
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December 2023 by J Crockett
I’ve been a Sephora shopper for years! I don’t purchase loads but I enjoy my cosmetics? Each visit to the Southpark is always pleasant.During my last visit, Joe assisted me with selecting a new foundation from a familiar brand—MUFE Reboot and today, Amy, Naomi & another associate (whose name I’ve forgotten, SORRY ?) helped me find lipsticks from the Sephora Collection and a Biossance set. Super pleased and I’ll be back!
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November 2023 by Catrina Dean
Sheldon was amazing. The love he showed in helping get it Together. I haven't received yet back in Detroit. Thank you for your patience and customer service
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November 2023 by Bek T
I am from out of town & I went to the Sephora store to pick up my online order, but when I entered, no one greeted me. Finally, a female employee asked if she could help me. I told her about my pickup order and she directed me to a male employee. However, this male employee was aggressive and rude towards me for no apparent reason. When I got home and opened my items, I discovered that one of the products had already been used. This was one of the worst experiences I have had at a Sephora store, and I have no intention of spending any more money at that location.
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September 2023 by Leah
I was browsing for retinol and an employee asked if I needed help, I said no but then she proceeded to follow me and watch me the whole time I was there, asking me two more times if I needed help.
