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March 2024 by Houston Burnette
No shakes
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March 2024 by Ashley Carruthers
Linnea who works the register is awesome and made our dining experience stupendous! Stellar service, good advice and a beautiful personality!
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March 2024 by Aaron
Good food, okay service, overpriced.
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March 2024 by Gene Pool
Found cockroach by the ketchup stand. I would never eat from here.
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March 2024 by Katrina Klardie
Nalani was very nice. Food was delicious and hot. Honestly price isn't bad either. (I see some complain but I got way more food for 30 dollars, then in Philly. Stop complaining people.
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March 2024 by Matt Walters
Got sick eating here. If I could give it 0 I would. Expensive and disgusting!
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February 2024 by Amy Schmidt
For a very picky burger family; we were very impressed with the Smoke Shack Burger and plain cheeseburger for our son. We all enjoyed every bite. Service was friendly and very fast. I was surprised at the low star reviews from the past. I don’t typically leave reviews, but this place was impressive! I’ll be back again next flightVegetarian options: Veggie shroom burger availableKid-friendliness: The plain burgers were very reasonably priced to the point I felt it was worth buying for my 3 year old knowing he’d take a few bites.
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February 2024 by Joseph Smiley
I haven't had this in awhile, so when I went through the Charlotte Airport I decided to grab some. It was really good! Not a HUGE fan of the crinkle fries, but they were cooked nicely.
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February 2024 by Kevin Dusome
Was a bit iffy cause of the two star rating. But it was great! No complaints.
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February 2024 by J C
No cash, not very polite, very
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February 2024 by Fu
They literally open whenever they want & by that I mean they are impossible to catch open on time. The service is actually great and the food is actually great . I’m just confused on to why it takes 30mins to serve one customer. It’s very very very Bizarre. Shake shack is an amazing company but this store just doesn’t have it together it’s sucks because I work at the airport =(
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February 2024 by mustafees khan
Quick service, same tasteVegetarian options: I didn't find anything vegetarian except for the fries ?
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January 2024 by Donnie Baker
Rude, lazy, and they close early. Don’t waste your time.
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January 2024 by James Burns
They took over 40 minutes for a order of their basic burger and fries. The burger was burnt, the only thing that was decent was the fries but not worth the wait. Just take my advice and go to chick Fila instead.
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January 2024 by Alexandre Habran
Been waiting for over a half hour
