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January 2024 by Victoria Stack
Went the Sherwin Williams store at Strawberry Hill in Charlotte, NC the other day and Carlos gave great customer service. So, hard to find good service like that anymore. He just asked a couple of questions, helped me find my samples and told me about offers they give designers (which I am). Hats off to a great employee, he should be recognized.
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September 2023 by Nik E
I’m a new homeowner and SO grateful for Carlos’s help here. I walked in not knowing anything and he was beyond kind, helpful, knowledgeable and personable. I’ll definitely be back to this location only to see him!
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August 2023 by Ecl1pse1
My favorite Sherwin Williams whenever I go to select paint. Be sure to ask for Carlos who goes above and beyond to help. He’s very patient and passionate about helping you choose the right color or pallet of colors. He made what afloren can be stressful a very enjoyable experience. Whether you speak English or Spanish make sure you ask for Carlos at the Strawberry Hill Sherwin Williams?
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May 2023 by A Colaco
Helpful team at this SW location — tucked in to Strawberry Hill shopping complex it is easy to forget this location exists! Paint chips are on the wall to the left when you walk in - they also have the larger paint sample pages available for sale in-store. Always recommend signing up for the emails as you will receive alerts about discounts/sales. Also, by registering with SW, your paint selections will be saved in its system for a number of years in case you ever need anything again!
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May 2023 by Allyson Colaco
Helpful team at this SW location — tucked in to Strawberry Hill shopping complex it is easy to forget this location exists! Paint chips are on the wall to the left when you walk in - they also have the larger paint sample pages available for sale in-store. Always recommend signing up for the emails as you will receive alerts about discounts/sales. Also, by registering with SW, your paint selections will be saved in its system for a number of years in case you ever need anything again!
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October 2022 by Jason G.
I have never had a door literally lock in my face. I sat through traffic taking the long way home so I could stop at this store. I pulled in at 5:54 and left my key in the car so went back to get it. As I got to the door at 5:58. They clicked the lock on the door while they were watching me go to open it. I get it you close at 6:00 but the 5 mins I would have been in there as o knew exactly what I was looking for would not have hurt you. I knew there was a reason I would choose Lowe's or Home Depot over Sherwin Williams. Didn't even bother to say they were closing and didn't want another customer.
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October 2022 by Amy Vee
Mark the store mgr is so helpful! I have been in tons of paint stores over the years and I dread going in. This location had everything I needed and Mark is very knowledgeable about product and color. We will be choosing this store next time for sure!
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October 2022 by Christopher
They always try there best to help me with everything I need
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August 2022 by ShirleyD
I frequent this location since it's the closest but wasn't jazzed last weekend (7/3/22) when the website said the store was open at 10 and no one was there at when I gave up at 10:50 and had to go to Wendover.
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August 2022 by Zach Stein
Great service - has paint
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April 2022 by mary johnson
Good place to get paint color ideas
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January 2022 by Makhi Mitchell
Perfect place!!!!!! Still one of the most proficient place, even with the supply chain delay, they find a way. You can count on them.
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September 2021 by Charles E.
Great customer service and a wide selection of paints, stains, and accessories. The staff there took the time to help me plan my deck project, and they helped outfit me with the proper materials to paint my deck. Of course they're busy during work hours helping professional painters and contractors, so I recommend visiting during odd hours or in the weekend. Will use Sherwin-Williams for future painting needs.
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September 2021 by Natalie McKnight
The guys at the store were so helpful in getting the shade of "red" I wanted. They were very patient. I came out a very satisfied customer.
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June 2021 by cathy dufault
Like the paint but the customer service was non existent today and the entire store was trashed.
