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January 2024 by david donaire
Not good enough
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December 2023 by Ryan
Always good treats me like family
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October 2022 by Arthur Jaynes
I got a 2013 chevy suv it is absolutely a great place to get financing and britt and grace are great at what they do go on down and see them 100% recommend going there for all your cars and trucks and suvs
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October 2022 by Vape Fruit
They are crooks by all means. Never disclose the lender agreement. They will hide lender contract agreement because their invoice bill of sale is different from what they report to creditors. Plus my sale rep was Robert then I got switched to Dave.Something about Dave charging every customer $500 extra on every vehicle to support his lost hair. these are some crook crackers.Make sure to never trust these used buy back cars with high miles and no warranty. You are just going to give them your hard earned money so they can screw your credit up.
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October 2022 by Yah Man
Doesn’t know how to answer the phoneI’ve called every single day and requested to speak with Britt.The secretary guy isn’t even picking up my calls at this point and just letting it ring ring ringDoesn’t get back to people that call for an interviewDoesn’t get back to potential employeesBad business
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October 2022 by NorCa Cuzzoz
My name is Julius. They really work with you to get a car. Every step of the way with clear intentions and details
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May 2022 by Lakesha Fowler
I have purchased my car in February of this year. I still haven’t received a hard tag. I found out my vehicle is still registered to someone else. Not the dealership. They have stalled for almost two months and refuse to give a new set of tags. This has been by far the worst experience I’ve ever had. I do not recommend going through this dealership.
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February 2022 by Sam Blake
Be very careful when buying a car here and I would recommend having it inspected prior to purchase. I bought a Subaru Outback from them 4 months ago and have been overall happy with the car and price that was negotiated.Problem was, it had a brake fluid leak that showed up within the first week which I had fixed at a local shop. I reached out to Instacar to see if they would in good faith cover the repair and that did not work. Lucky I didn't crash during that time period, but when I got it fixed I then found out it had an oil leak! This was stemming from the oil drain plug, so I did the oil change myself to swap out what I thought might be a bad plug or gasket. I found out there was no oil gasket! After that I found out that part of the air intake duct didn't even have any plastic clips (located under the hood) to hold it in place which caused it to come off while driving.In addition to these problems when I bought the car they had acted as if they didn't know the stereo in the car had a bad screen and was about to die. I negotiated that into the price because I noticed it before purchase, but I would warn others about their lack of honesty.Happy with the car, unhappy with the dishonesty and poor maintenance while under their care.
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February 2022 by avery garney
this was honestly the easiest experience i had buying a car. i had been to 4 different car lots that day, not one of them took me seriously. instacar was different, they closed at 4 but didn’t make me feel rushed and they thoroughly described what all the documents meant and sent unsigned copies home with me. i sent in all my information/paperwork days before my appointment. this made it so easy and quick. once i got there i was immediately greeted by name. i took the car for a test drive and signed some papers and then went home in a car that was brand new to me at a great price with a low down payment. i was extremely satisfied with my experience and would recommend going to instacar before any other car lot.
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January 2022 by Zach Hensel
Great car dealership. I tried selling my car to Britt and didn’t end up going through with it. However, we had an interesting interaction and if I were to buy a car from someone these guys would be a great option. Go see Brit if you have the chance!
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December 2021 by ZEN DELO
Very nice staff but unfortunately not very helpful. They were very picky with income even after I was able to prove I had the qualified amount. They were also unable to tell me why I was denied. I would’ve liked to get some helpful tips or info as I am a first time buyer. I guess the integrity is all false advertising.ALSO NOTE, they respond to REVIEWS not DIRECT EMAILS. As shown below.
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November 2021 by Faye Girl
Purchased a car for my son this past Saturday. 2015 Hyundai Sonata Britt was awesome thanks.
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July 2021 by Kimberly Redd
Luis Rodriguez worked very hard on my behalf to put me in a vehicle. He was a consumate professional, that i would refer to anyone looking to establish, or re-establish their credit. I'm very pleased with the process and his pleasant, friendly demeanor. Hats off to Luis and Instacar!
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July 2021 by Seti Harris cordero
?‼️‼️‼️‼️DONT BUY ANYTHING FROM THESE JANKY CAR SALESMAN!!!! They sold me a Infiniti Q50s and within the first week of purchasing vehicle it was in the shop due to it running hot. They gave me a hard time about them paying for the car to be fixed but eventually they took care of the problem. Then after I got the car back it was still running hot and fan wasn’t cutting on. I called this janky salesmanship named Britt to get him to see if they could go behind there work and fix my vehicle but I was ignored and told that there was nothing that they could do about it. So I took car to the Infiniti dealership and they told me it needed a full tuneup that cost me over $800. I paid for that repair out of pocket. Now to the next problem my transmission has went out and I’ve only had the car for 3 MONTHS. So I called that janky salesman named Britt and told him what was going on and he told me he wasn’t in the office at the time and that he wasn’t going to be for the rest of the day. So I took it upon myself to go up there and see if he was there for myself and there he was sitting at his desk waiting on his next victim to scam into buying a car from them. They will not treat you like family here. All they care about is taking your money. Please don’t buy from these con artist‼️‼️‼️‼️‼️‼️ not to mention I’ve also replaced the radiator 2 weeks and that cost $1200 ?
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July 2021 by ysp ysp
Good dealership... Quick service.
