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April 2024 by Katherine Vest
Clean, convenient, safe. The extra security of needing code at every door and elevator is a bit of a hassle, but I appreciate the extra safety. The new staff/management at our unit (Monroe Rd in Charlotte NC) is a BIG IMPROVEMENT from a year ago when we first started there. The previous staff was very friendly but did not maintain the building very well (ex: our door didn’t latch properly and some things got stolen from the door being able to open a foot or so even with our lock in place. It wasn’t repaired until the new staff came in).
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April 2024 by Alex Acey
Excellent check-in experience. The manager and mgr trainee were helpful, attentive and polite. Nice touch escorting me to my unit, so I didn't have to wonder around the building trying to fit it.
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April 2024 by Mary Provost
Process was so easy and checking out was even easier. I've unpacked quite a few items from dressers to leather couches and books to photo albums and everything is in wonderful condition. Would highly recommend to anyone needing storage solutions.
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November 2023 by Mary Margaret Banner
Everyone I have dealt with at CubeSmart has been wonderful. They made my transition from a larger unit to a smaller one so easy!
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October 2023 by Beth Heeseman
Melissa and Corbyn in the front office are very knowledgeable, professional and welcoming. It was my first time in CubeSmart and I was very impressed with how well-maintained this property is. Corbyn was new but did a great job answering questions and making sure I knew about all the options to make my experience fun and easy. Highly recommend this CubeSmart and their pricing is very reasonable.
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September 2023 by Luz Martinez
Corbynn gave us the best customer service. To only be on the job two weeks he passed the test. Thank you Corbynn for all your help.
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September 2023 by Paige Custardo
The help at the front office is always nice and appreciated.
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August 2023 by Devan Shumate
Just moved myself out of this unit, and into another. I used to live across the street and it was so convenient. I’ve never had an issue with parking and they have plenty of large nice carts to help you move. The staff is on site most of the time I am there and always have a friendly person to talk to if needed. I’ve bought a few boxes there just to reorganize better and they weren’t to bad a deal honestly.I was paying 168$ a month for a 5X10 unit but got in with a special promotion in the beginning that made it super cheap. The people are willing to work with you though and let me downsize to save money with zero hassle.
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August 2023 by Nicole Berlin
Xavier was particularly helpful with choosing what boxes/packing supplies I needed for my move! Would recommend!
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May 2023 by Mic Breeze
I wish they had working bathrooms.. They have had a sign up for over a month stating the bathrooms are closed...It's necessary that a functional bathroom is there for paying customers to use.. Had to drive to the store to use the restroom while rearranging my unit and then come back.. It's unnecessary.
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May 2023 by Juan Rodriguez
Great staff, super helpful and open to making sure your needs are met.
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May 2023 by Donna Fumo
Brandon was very helpful! Great service and very clean facility.
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March 2023 by Cat Dog
I've had a unit at this facility for approximately 2-3yrs. I love it. Very accessible, friendly staff. Management is great.
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February 2023 by Sondra Lyles
The staff! Most definitely I appreciate the manner of notice when my funds was low and made me want to pay them first prior anything for the way they handle the situation; obviously if you need a store there is some sort of transition your going threw. Thank you and all your staff
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January 2023 by Alyson H
I can't say enough good things about this place! Melissa and Louis are awesome! I highly recommend this CubeSmart if you need a storage unit
