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February 2024 by Jenn G
Went in to pick up a mobile order this morning to see dozens of people waiting on orders with no one working behind the counter. It wasn’t until two ladies got up from a table about 20 minutes into me being here and put their uniforms on. Apparently the only two workers both decided it was time to take a break and sat at a table while they watched all of us waiting and try to cancel our orders with online support. I’m still waiting for my order over 40 minutes later (because according to customer support you apparently can’t cancel orders) along with many others while the workers are serving attitude like it’s our fault they are so behind. Never seen anything quite like this. In case the manager of this location sees this for reference to know exactly who was working, this happened on 2/17/24 between 9am and 10am. I know I wouldn’t keep my job if I pulled something like that.
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January 2024 by ILoveTiffany Accessories
If i could give a negative zero i would. This Starbucks is near my house and conveniently located inside of harris teeter where i shop. I have been here about 5-6x every single time ive came when you walk up to the line, you are not greeted, they always seem upset to be at work never smile or are the least bit pleasant. I have never been to any other starbucks and received a bad experience but this location you can bet money that the experience is mot the same. I know thats not Starbucks expectation and i am sad to say thos will be my last time back
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April 2023 by Jordan Sheetz
I did an online pick up order this morning. It was supposed to be ready at 9:14. There was only one barista and 1 million people waiting for an online order, and people coming in to order. I finally asked if she had my online order at 9:37 and was met with an attitude like I hadn’t been sitting there for 30 minutes. My point is if you don’t have enough people working then don’t take online orders.
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October 2022 by Tesla Acosta
Bad service . They got mad because I asked for latte I only got a coffe and cold . The manger treated us bad and cierra a regular worker gave us the latte we asked for without her saying anything
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October 2022 by Carley H.
Tried to place an order in store- the woman at the counter couldn't understand my order (venti iced toffee nut latte with oat milk), and kept asking me if I wanted a cold brew..I had to repeat it about 3 times and have another employee come over to tell me that they do not have any oat milk - so I ask what milk alternatives they have - no answer. I ask again and instead she interrupts me and asks what I'm trying to order and I say it again to be told that they can't make any type of lattes? Decided to leave after that - no thanks.
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September 2022 by Tracy Perkins
Experience was not good. The employees were too busy talking to each other to even greet me or care about my order.
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September 2022 by Sam Garcia
The Starbucks in this Harris Teeter is the worst. Worst customer service. Please do yourself a favor and go to the one in Publix right up the street they are SO nice there.
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August 2022 by Timothy Gosey
Standard excellent customer service!!! As always, clean and well maintained.
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July 2022 by Monet Sowell
Luv their frapps & grilled cheese sandwich
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May 2022 by Mark Forbis
Never been a big fan of starbucks due to their inflated prices and left leaning political views.
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May 2022 by Gebeyehu Kebede
I went there to get hot coffee but they gave me called coffee. They playing with their phone didn’t listen customers. Very bad experience.
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May 2022 by Cheryl Cooper
Looks good I can't have it
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March 2022 by Gerald Mcgee Sr
Very nice and clean place to shop
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January 2022 by Serena Craig
This location had a nice sitting area, youthful workers and always are out of Carmel drizzle.
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October 2021 by Jordan D
Terrible attitudes. I will find a Dunkin before going back.