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March 2024 by Shan
You order with extra cucumber means you get half a slice extra. Same with lettuce. But they remember good when you remove toppings. The pic is order with extra cucumbers, extra lettuce and cheese.It used to be ok. But now it’s not worth it.
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March 2024 by Truth
Store hours says their open, lights are on and the open sign is lit. Both doors are locked and no one was in there…
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March 2024 by LU* LU*
It was alright had
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January 2024 by M H
This might be the worst subway I’ve ever been to. The door was locked and we stood outside for 5 minutes before the lady opened the door. Once we were inside she checked our order multiple times before even beginning to make the sandwiches we ordered 20 minutes before arriving. It took roughly 10 minutes for her to make the two sandwiches one of which only had 3 ingredients. If they were busy I would understand but the store was completely empty and she didn’t have any other orders that she was working on. While we were waiting two more customers arrived who she ignored until I opened the door for them. She informed the gentlemen that it would take 10-15 minutes to receive their order. The terrible service, food quality and run down atmosphere are enough to ensure that I won’t be returning here in the future.
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December 2023 by Armani Hafeez
They skimp out on meat. They don’t use the full scoop amount in the
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November 2023 by Striking _
I stated I had a Uber eats order for Chris, 15 minutes later she asked me what cheese I want on my sandwich like I’m a customer???Super slow. 20+ minutes to make 2 sandwiches. Messes up the flow for Uber Drivers. More staff
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November 2023 by jamel stanley
Can't go wrong with a good
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November 2023 by Alex Kennedy
Great location! The employees and management here are very helpful and friendly. My spicy Italian is always delicious. The employees also do a great job dealing with the occasional unruly individuals that tend to hover around this area.
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November 2023 by Daniel Hicks
Doesn’t accept coupons
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October 2023 by Farzad Farhangi
After I waited 20 minutes a very rude lady came to tell me they don’t do curbside even though their app has the option. Se refused to get me the drink I had paid for!!!!! She could have given me my order in the time it took her to argue.Will NEVER come back
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September 2023 by Tina Trout
Subway just keeps getting worse and worse in general…and specifically this one on West Trade Street. I ordered a small cheesesteak sandwich. The amount of “meat” and cheese was insulting. I honestly can’t believe Subway continues to get away with outing ONE slice of meat in a sandwich. The “meat” was very tough and stringy. To pay $7.79 for this sandwich with a comically tiny amount of meat/cheese is just infuriating. Oh and the chocolate chip cookie that I thought might at least salvage my lunch …was STALE. AND the sweet tea was empty. At 12:15 pm - height of lunch hour. I mean, seriously?? Like I said, Subway has been a notoriously terrible place for years now. But this location is truly a joke. The only reason I even went there is because there is SO little to chose from in this West Trade Street (Charlotte) location where I work. Truly a food desert here.
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July 2023 by Charles Wellen
Walked halfway across town to come to this subway and couldn’t be more disappointed. Not only are they not open at the posted time but this is the second time I walked here because there are two different “open” schedules posted on the door. Also, the woman working inside seems to see us all standing out here and is still just standing there talking on her phone. SMH. Courtesy goes a long way. Even a small amount.
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July 2023 by Magdalinea
They are always on point and so nice. My sandwich is made neat and precise and even when I forget to add guac they always remind me. I get the Mexicali and it’s so good.
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June 2023 by Cesar Keymolen Acuna
The Indian guy who I believe is the owner is the worst. Don’t order from here if he’s behind the counter. My roommate went to pick up my sub and he refused to give it to him even after showing the confirmation number screen claiming it had to show the name. The app doesn’t event show the name. Worst customer service ever.
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May 2023 by John Ronson
Super skimpy single layer of meat. $4 extra for bacon twice that or any other subway. Employee was on the phone while making my food. Had to repeat myself 3 times. Lettuce brown. I love subway but this location is trashParking: Parking pain in the butt too.
