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March 2024 by Venkat Dasari
Worst customer service experience
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March 2024 by Alpes Changela
The app used to not show this subway as participating in promotions and they probably lost business due to that. Now it "says" participating in the BOGO offer but whenever the offer is there it will not let you order a foot long. You can order a six inch but that's not buy one get one. I assume the store has blocked ordering a foot long but says they are accepting coupons so they stay on the list where you can order.
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January 2024 by Anna Marceca
This store is ethier closed or they only have one person working here. Their store hours will say open but when you actually go they are locked up at 4:30pm?? On top of that every time I go they never have any of the ingredients. On top of that we got coupons for 'any subway store' and apparently we were told that ALL the stores are no longer accepting coupons AFTER they made my food. I understand things changes and its not particularly on the employees, but it is kind of strange going to a place that advertise they have the ingredients to make a sandwich that's listed on the menu and front of the store just to be told they are out of everything.
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January 2024 by Swetha Ganti
Stale
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December 2023 by yu qin zhang
Kid-friendliness: My kid was ordering very slow but they had patience
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October 2023 by Zack E.
Doesn't accept the coupons they mail out to your house. The only reason anyone would go to a subway these days is because of the coupons lol
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October 2023 by Ashley Phifer
Screw this subway!!! They wanted to charge me .50 for 5 extra pickles the least food cost they have on the entire line. So I told them to keep the whole sandwich. Now tell me about your food cost!
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September 2023 by Erica S.
Unsanitary, frozen cucumbers and rancid pickles. Meat was not stored at the proper temp. Disgusting.
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August 2023 by Swapnil Paranjape
The store timings are never the same. Everyday you go, they're either closed or ready to be closed and won't serve you despite you go there per their 'new' timing. The time shown on Google doesn't make any sense. One day the employee told me that the store is usually open till 9, and I swear I have never seen it open after 7.30. Today it closed at 4 PM lol! They open and close at their will. An employee allowed us to sit and as we were getting ready to sit, another employee kicked us out as they were closing in 5 mins. If you wanted to embarrass us, you should never have asked us to sit. I really wanted to give a 1 star, only giving another star for the quality of food.
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August 2023 by Tanmayee chiplunkar
Rude people and the location is NEVER open (even at 4pm!). They never accept any coupons either (if you’re extremely lucky and find them open)
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July 2023 by Mathew Dowling
Didn't even get a sub. Sat in the chair and watched her continue to make sub after sub.. I guess to go orders?? Never said a word to me or squeezed me in to make my one sub. Nope I eventually walked out and just went to pei wei next door
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July 2023 by Emily R.
If I could give them negative stars, I would. They don't accept coupons and they charged me $8 for a tiny sub with old veggies on it. They also are never open. Don't waste your time or money!
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June 2023 by Zil Shah
This is really frustrating. Store close at 8 pm, meaning customer can come inside and order as well. Today I entered at 7.58 pm and Hispanic employee said system is closed and can’t order anything. I showed my phone with time 7.58 pm. Employee is like so what. He also mentioned he is working by himself since 3pm. I argued since it is not even full 8 hours shift. He was like I am closed meaning closed. He also gave his owner’s name Kamlesh, like he is completely ok of doing anything. I can’t believe this kind low level service (definitely not acceptable in Ballantine area). Now I would rather drive to Indian Land area.
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June 2023 by WATO Aquatics
The lady was very nice great customer
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May 2023 by Amanda L. Kirkman
Modern and clean, employees were super friendly. Ordered online and our food was ready very quickly, order correct, and tasted good!
