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February 2024 by Laboo
This store can't give you specials, might as well go elsewhere.
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January 2024 by Ramón Esteban Rivero Gómez
Terrible service
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January 2024 by Charlene Manigault
First and foremost Nat, Nat is the person to go to! She and this other guy that was next to her (wish I asked for his name) was truly helping me through the whole process. Granted it took longer than I expected but I originally went in for the home internet and came out with a new phone, home internet and other offers. The only slight downfall is we didn't go over the Netflix on us offer and the free security cameras due to me having to leave for work. However I will call the store and ask if that's still available. Either way still very happy with my purchase and at a great price. Thank you Nate and the guy that was with her!
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December 2023 by edgar “Ovandiito.” ovando
Terrible customer service.
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November 2023 by Devon Dookhran
Nat was terrible. She was one of the customer service representatives. She was on her phone scrolling through social media while I was standing there asking her questions about a phone repair. She didn’t even once look at the damage on the phone. She was very short in her answers, seemed clueless on her position and push offish. I recommend not going to this T-Mobile or going to a whole new company. Again her name was Nat
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October 2023 by Ms. Bentley
The staff was welcoming, knowledgeable, and helpful. Positive interaction from start to finish.I highly recommend ??
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October 2023 by Tris Wings
Jason was able to help us get our number switched over, he went above and beyond to help make sure everything went smoothly. Highly recommend!
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September 2023 by Monica Analy
Really good service I recommend this company thank you ?? ❤️❤️❤️❤️❤️?????
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September 2023 by Khalid Nafisah
I went to the store asking for a free phone since I am a current client. The associate told me yes, there is this a phone and all I have to pay is $70 ,that what it is going to cost you.I got Suspicious and called customer service to find out that I was signed into 25 months contract to and will get reverse credit to be able to claim that phone for free ( $70 was activation and taxes)After the intervention of customer service they returned the phone but still charged me activation fee and taxesBe careful when you buy from this store make sure to get everything in writingBy the way the Federal trade commission is the best place to file a complaint
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September 2023 by Brenda Mc
Walked in and asked about accessories for my phone. Got a smirk and a no. not in more than 2 minutes. Wow
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June 2023 by Sylwia Filipowska
Had a great experience trading in my phone for an upgrade with Enzo! He made the process very clear, quick, and efficient.
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April 2023 by Jess Sledge
If I could give this location less than 1 star I would. My partner went into the store in January to trade in his phone as a promotion while also adding his line to my plan. Unfortunately for him the employee he dealt with did something irreversible on the account and charged him for a new phone, and stole his phone he was trading in. We did not realize until the first bill, we have been to the store multiple times but the employee no longer works there and due to high turn over with the managers it is still unresolved to this day. I strongly advise not to use this store or at least record your visits so you have some sort of proof in case of future issues.
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April 2023 by Brenda M
Nat was wonderful solving a problem for us that the corporate store up the street refused to help with.
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March 2023 by Tina Richardson
Ashley is an awesome, experienced, problem solving, multi tasking hardworking sales representative.
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March 2023 by Ashley Alexander
Horrible experience. Employees here are very lazy. And shows no compassion. Very rude and bad attitudes. I do not recommend this establishment.
