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January 2024 by Michael S
Stripped out oil pan plug. Failed to respond to repair it.
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January 2024 by Brian V
Great fast friendly service, price was fantastic staff very knowledgeable ***********************
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November 2023 by Gene D.
Ethan was the tech that offered the different package deals. I mentiom to him that I had a coupon he was really cool dude. Brian was the tech that did the actual oil change . Ethan checked the tire pressure on my car. Asked if my wipers were good. Out of no where I had another guy started to clean my windows ( Timothy) . I really like this place awesome service Mike the manger came at the end of service to ask if all was ok. Or if I had questions. Great guys I tell you
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November 2023 by Juan Cruz
I wrote a nice review but on Monday I saw my driveway and I noticed couple spots with oil. I would say I head over there and they fixed the issue but this could have being prevented if they actually check everything. I wasn’t offered a refund or at least send someone to clean my driveway.Service: Oil change
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November 2023 by Jazzlyn Victor
My first time using Take 5 Oil change and this location and I loved the experience. It was fast, thorough, and I felt safe in knowing my car got the best care. David helped me and was SO nice and ensured everything was squared away before sending me off. 10/10 would recommend.
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November 2023 by Tanya Baysmore
Francisco and Tyrell are the best. They got me in and out in no time. They were personable and answered all my questions while advising me on what my car needs. I'm new to the area and I'm so glad I found this place. I will be sure to return when I need my next oil change.
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October 2023 by Shae S.
you guys have great customer service skills. the young man Joshua helped me with my cabin filter and even ask me if I needed new windsheid wipers. I've been to take 5 a lot over the years and not one time did they offer me those things. I'm a very satisfied customer and I will be back to this specific south blvd location to let Joshua service my car again when it's time.
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October 2023 by diandra hale
This was my second time coming to take 5, my first experience was ok but my experience today was exceptional. At first glance the place was very clean and the atmosphere was super friendly. The technician name was Joshua( very handsome btw) went above and beyond for me. He greeted me with a water and he ask me how my day was going. Not only did he change my oil, he changed the corse of my day. See I had no idea that my air filter was the reason for my ac not blowing out as hard as it should. When I turned my car back on the cold air from the ac blew as it did when I first got the car. I had a very pleasant experience with the technician at this particular take 5. When you go ask for Joshua, he will make sure you’re taken care of.Services: Air & cabin filter replacement
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October 2023 by Nish Mason
Definitely will be returning back , Joshua had great customer service and informed me on the type of oil I purchased and replaced my dirty cabin filter as well . Made me feel comfortable about getting serviced here and not just trying to get over on me .Service: Air & cabin filter replacement
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September 2023 by Casey Marin
I stopped in on Monday for an oil change. The wait was around 15 min, it was around lunch time and it was super busy. While waiting David went to every single car in line and asked if they would like a beverage. I thought this was a nice touch. Once I pulled into the Bay Area Adam was very helpful and informative. Adam even noticed that I was a bit low on coolant and due to my car being European they didn’t have any on hand. David overheard that I needed coolant and stated that he had some in his car (we both drive BMW’s) he personally went out to his car and grabbed his own bottle and topped me off. I was so tremendously pleased with my service and I wanted to thank them again!
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September 2023 by Tom Brown
I took my car here early in the morning on a Saturday September 16. As soon as I pulled up my boy Francisco had a ice cold Gatorade ready for me. I really appreciated this on top of the flawless customer service. I’m not sure what the names of the other technicians were but a guy with long hair added air into my tires and even asked me what psi I wanted before hand. They topped my wind shield wiper fluid off and cleaned my front windshield as well. Francisco provided me with useful information about my oil and which helped me choose the right type based on my driving habits. Another technician informed me on the condition of my old oil and i appreciated the feedback there as well. I’ve only been coming here since I got my car and it’s always been great service but these guys went above and beyond! I will be returning when it’s time to get it changed again for sure. Thanks again for taking good care of me and my vehicle on Saturday morning 09/16 (Francisco and other technicians) still waiting on the email for the other web review but I will fill that one out asap. “Excellent” customer service is hard to find these days.Service: Oil change
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September 2023 by mariam badawy
Recently got an oil change, check engine light remained on & they put the wrong oil in & I heard them talking down about my car! 0/5 stars if I could, save your money & time, & it also took more than 5 minutes
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September 2023 by Jessa D.
I always go here - the people are super nice and accommodating! I also don't feel like they're ripping me off, which I really appreciate.
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August 2023 by Dima Chumichev
BEST OIL CHANGE PLACE IN CHARLOTTEI love leaving reviews like this for places I love and have incredible experiences at.I literally drive across town and pass multiple oil change places. I know I can come here, get my oil change done fast, pay a fair price, and most importantly leave feeling better than when I got there.The crew is positive, energetic, and uplifting. You can feel the family atmosphere among the team and they bring you into it. They’re the best and they know it and it’s awesome.I came with a $10 coupon and their system wasn’t working to scan my coupon, so the manager applied my coupon and gave it back to me to use next time. I love finding places like this and sharing it with others. Don’t spend another second looking at other places to get your oil change.
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August 2023 by Lina T
I highly recommend this place. I have been looking for a trusted location to do my oil changes & services since I don’t trust auto shops for their rip off up salesman tactics. Doing my research, this location was the best option. Upon arrival, they answered all my questions with proper knowledge, were very customer friendly & professional, explained the process throughly, & actually SHOWED me what was changed. David did an awesome job from beginning to end! The price I paid for my oil change & coolant (both were in dire need of a change) was far lower than I had expected & I was out in less than 20 minutes. Over all, I’m pleased. Thank you guys!!!
