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December 2023 by Philip D.
If you like this store or enjoy shopping here--there's something wrong with you. The store is constantly in shambles. At least 50% of the shelves are totally empty. Staff are useless and just stand in the way, playing on their phones. Parking is impossible.
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October 2023 by Jimmy H.
I was so impressed by these hard working men. I've used MANY companies in our area, but please do not go with anyone else. This company is the real deal
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May 2023 by Rick B.
Very nice Target in Charlotte ... like most Targets, but this one was spotless with blocked and fronted shelves all through. Good management shows through here. Conveniently located next to high rise parking lot (free) with entrance on the third floor. Give this place a try.
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April 2023 by Jennifer E.
This isn't my favorite target to go to just simply because of the location & parking. I still go just because it's close to my job. If you go during lunchtime, traffic is very heavy in this area & you can guarantee the store will be packed and parking will become a nightmare. They have a parking deck where the target parking is on the 3rd floor, but I usually park on the first floor just to avoid the craziness of actually parking right in front of the store on the 3rd floor. I usually take the stairs as opposed to the elevator because the elevators do take a while. The store overall I like it. They have a variety of things and are well stocked. Cleaned and organized. I always find what im looking for. I believed they re organized the store, and now there's an Ulta section inside, and the kitchen home decor is right in the entrance of the store as opposed to being in the back now. The makeup section has expanded quite a bit. Overall, it's not a bad store. I'm just not a fan of the parking situation.
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April 2023 by Anastasia W.
I loved this Target! I have never seen the Ulta and it was very well stocked! The check out was super fast and the customer service was super nice when I asked them for help finding another store.
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October 2022 by MickeyBlue I.
The HOMELESS target. If you ever want to steal and suffer no consequences, this is the Target you want to come to! They clearly have no Loss Prevention department and you'll see old shoes left behind where the thieves swapped them out for a new pair. There's homeless people using the bathrooms with the door open and the sinks covered with all their belongings. It's a very dirty and uncomfortable Target.
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My husband bought a new jbl speaker, the sales attendant was very helpful. Enjoyed the shopping trip at target.
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June 2022 by Thomas H.
Bussin'I started off my meal with a bowl of very berry Cheerios which was very delicious and healthy. Then to give it a Mediterranean feel, I went for a Pearls brand olive cup. For my main course I had a few bites of a pizza, but then put it back because it was frozen. For desert, I had a scoop of Blue Bell Peachy Peach ice cream. Great service, great food. Great time in gene
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May 2022 by Lowanda J.
Another Target a different day. What's different about this target is that it is located with a parking garage attached. This is great if it's raining, however the front entrance is not covered which doesn't make much sense to me. Needless to say I went to the store once when it was raining and love the fact that I was getting out the car dry, but upon entering the store I got wet.The store is huge! You can always tell the theme of the month based on what they have up front. I will say this entrance is a little congested to me because you have the return area to your right and the checkout area to your left. You walk past that and then you get to the good stuff in the store. So there are people everywhere when you enter. Other than that it's just like any Target that has one stop shopping and everything you need. I do like the fact that they have a garden section in the rear with the Hilton Carter collection. They do need to have someone that will take care of the plants though. If you're going to sell real plants in the store,you need to make sure they are being watered properly. They have a huge beauty area. Actually, the entire store just seemed enlarged compared to my local store back home. I've been here on several occasion while visiting family and definitely recommend to others.
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April 2022 by Angelica L.
This target stays stocked.Most times they have everything I need or I'm looking for, and if they are out of it, and it's something specific, I'll come back a few days later and they will have restocked the item. It's super clean here. And despite it always being very busy here, they seem to manage keeping areas and shelves mostly organized and easy to find things. Even on the busiest days, this Target has enough staff working that it still stays relatively organized and stocked. Pros & ConsBig selection in each department There's a Starbucks insideThey have a high volume of customers so they get a high volume of product & restocks Lots of self checkout registersLines can get long but move fastThey always have a lot of staff working which is goodWhen in doubt, this Target probably has itThe parking deck is always packed so be prepared to park farand get your steps in They have an elevator and stairs in parking deckThe staff here has always been helpful Near a highway entrance Near UptownThis is the best Target in Charlotte in my opinion overall with being the most organized/neat, fastest checkout lines, most times have everything I need, staff is most helpful than other Targets. I've been to all the other Charlotte Target locations over the years and this one is always the best experience.
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December 2021 by Hailey H.
NEVER use the target app, my account was hacked and my giftcards were spent. I spoke to 11 agents, one of them being a "higher up" and they still weren't allowed to refund me. Thank god I had giftcards on my account so the idiots used those instead of my giftcards but considering that they wouldn't even refund a loyal customer $50 I will never shop there again and I will be canceling my credit card with them. You'll be missed target! Edit: after telling my grandmother about my experience she responded with telling me that she also was hacked by target!!!!! They're not to be trusted clearly.
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November 2021 by Dina W.
Target is my go-to store. We stopped in to pick up a few essentials for our trip. This store is large. It is organized. The women's clothing and shoe sections are bigger and have a wider variety than the Charleston locations. There's a small fan shop with Panthers and Tar Heels gear. Like most Targets, there's a Starbucks in store. I like the garage. It makes parking super convenient.
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September 2021 by Brittany L.
This Target never has anything in stock. It's a disappointment every time you need to run in and grab something and it's not there. They need to do a better job at keeping their shelves stocked.
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July 2021 by Britt B.
I will say that the only employee saving this from being a 1 star review is Kitoria. I purchased a Threshold Cube Organizer. I picked it up using the Drive Up option since it was an order for work and I was on a time crunch. The item clearly says "Team Lift" on the box, but only one employee came out to load it into my car so I offered to help lift it into my backseat. Before answering me she dropped the item onto my car and said "Oh my gosh I'm so sorry." I offered to help lift the item so my car wouldn't get damaged since I knew it was heavy. Moving on, upon getting the item to work we discovered on the corner of the shelf the wood was chipped off. I wouldn't have cared if it were just cosmetic, but it affected the structure of the shelves since it broke off wert a support bracket was supposed to be placed. So, I had to load it back up into my car and take it back to Target to exchange. The girls at the Guest Services desk were not helpful and had an attitude. They asked if I wanted to go grab another one to swap it out, I said sure. They then told me I couldn't leave it at Guest Services so I asked where was I supposed to put it. Surely they didn't expect me to haul it through the store knowing I was going to grab another one. They reluctantly took the item while I went to go get another one to exchange. Upon getting back to where the shelving units were, I discovered the wrong cube unit in the spot where the one I was needing was supposed to be. This presented another issue because of here was no replacement item I needed. I walked back up to Guest Services and asked if they could check if there were any in the back since online said there were 5 in stock. I understand the numbers aren't already accurate. One of the girls said "Oh well we probably don't have any." She didn't offer to look or ask anyone else. The point is that I could have easily ordered another one online to pick up in 2 hours, but I shouldn't have had to do that if it were available to purchase right then and there. At this point I'm a little irritated because, working retail myself, this is not the correct way to assist a customer. I had to seek out someone else in the store to help me find what I needed. This is when I found Kitoria and she's awesome! She quickly scanned and saw 3 of them were in stock. She went to the back and brought 2 out, one for me and one for the empty spot on the shelf. She truly went out of her way and took the time to help me when other employees did not. I am so appreciative for her help! Kitoria is the embodiment of what going above and beyond entails, get her a raise!
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June 2021 by Jacqueline T.
One of my favorite discoveries of the pandemic is how awesome Target's curbside pickup is. We're fully vaccinated now, but I still use it because it's more convenient than going inside and doing my own grocery shopping. I really like that they have no minimum order and you don't have to select a pickup time. You just order and your groceries are ready within 2 hours. You have until the end of the next day to pick them up. This isn't our normal Target, but we stop here sometimes when we're out running errands. I wouldn't regularly come to this target because the parking deck is annoying.
