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December 2023 by Colby A.
I just did a drive up order and was screamed at by a hostile employee named James. He said to go ahead and complain as he was a team leader. I can't imagine how someone with such horrible people skills and aggressive behavior would be working in a frontline, customer service environment. As a paying customer who spends copious amounts of money at that store and likewise a human being deserving of common courtesy and respect, it's pretty pathetic to receive such treatment. I called and complained to target customer service which took an additional 30 minutes of my time and tried three times to contact the service desk at the store only to be hung up on every single time. This is unbelievable and truly POOR behavior on every level. Stores mismanaged like this don't deserve our business. Buyer beware!
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March 2023 by Khalaila M.
Every and I mean EVERY SINGLE TIME I place an order for pickup, it is not ready within the allotted amount of time in the app. No matter how big or small the order is. Today, I ordered AirPods in the app; one item....ONE. Well over two hours later and it is not ready. It still says processing. While being given the option to cancel my order, go inside the store and shop myself, I'd rather be able to enjoy the convenience of getting my order brought to my vehicle as promised by the Target app. Whatever app Target uses to manage orders needs to be updated. Your employee should be able to see my order status and let me know approximately how long it will be before it's ready. Also, an order for ONE ITEM should not take three hours. IF there is a delay in the TWO HOURS you promised me, let me know on the app when I place my order so I can choose another location instead of waiting and undisclosed amount of time. Managers are not apologetic nor accommodating when made aware of this issue. I love Target as a franchise BUT this location is terrible with the online orders. Do better.
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January 2023 by Dominique W.
Who doesn't love a Target run? Stopped by Northlake Target on a Tuesday evening after work. The parking lot was full and I had to park further back. This is your typical Target store. I didn't encounter many employees while shopping but the man standing at the entry on the way out was friendly and wished me a good evening. This store was out of several items I needed but other than that my visit was good. The cleanliness was average. They had plenty of carts, baskets and sanitizing wipes available for use. Today I was able to check right out..thank god bc typically the self check out here is out in the produce section.
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April 2022 by Neema B.
This is the first time that I had an issue with drive up at this Target. My first thought was that the main problem is they only have 8 drive up spaces, unlike other target stores in the area like Huntersville and Mooresville who have more drive up spaces. Surprisingly the app did tell me that 5 - 7 PM is a busy time, but like most people that was the time that I could go - after work. When I pulled up all 8 spaces were full. I waited at least 10 minutes before I started seeing people parked in drive up leave their cars to go inside the store and retrieve their orders. I don't know how long they had been waiting, but I imagine they had been waiting a while. Finally after more than 10 minutes three associates came out, each pushing a cart full of orders. They probably should have planned that differently. Still took a few minutes for me to get a drive up parking spot and then to get my items, so in all I waited about 15 minutes. It's not extremely unreasonable, but I don't think I've ever waited that long for a drive up order at any Target store. To avoid waiting, I would avoid that busy time period.
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March 2022 by Tecola T.
Target is one of my favorite stores! Ok...it's my favorite. I visited this location today for a drive-up. Today I visited a little after 3pm and it was fairly quick compared to coming between the hours of 5-7pm, during these times there could be a bit of a wait. The drive-up option is quite convenient & I use it often. Use the app to add your items to your cart, check out and pick up about 2 hours later (or quicker - Target will notify you). Head to the store, notify target on the app & a team member will bring your items out & load them into your vehicle. I started using this option at the beginning of Covid & don't know how I lived without it before.
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February 2022 by Lalee M.
Super Target store! Well-Sticked, clean, well-organized. Car park is packed but easy to find a space. The workers are pleasant and efficient. The lines for self-checkout can be long but move quickly. Nice well-maintained car park, sunny, location with trees near other large stores nearby. Clean Starbucks.
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February 2022 by Jordan B.
I've been to this Target location many times before and I have never had an issue finding anything that is needed. On the most recent visit, it was a curbside pick up order for the visit, so it went pretty quickly. However, inside the store, there is a variety of options available. This includes not only the Target store products, but also the food options as well. You can grab food and drink inside the location here. The staff has always been friendly and helpful in the store location. If there's something you cannot find, you can simply ask a store associate and they are able to help you find it if it is in stock. This location is off on WT Harris in the North Lake area. There is plenty of parking at this location, as it is also home to a variety of other stores and eateries in the shopping center.
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January 2022 by Kevin C.
I love shopping at this Super Target. The grocery section is excellent and the store is always clean and well kept. I wish Target was not affiliated with CVS, but alas. The vision store is nice with friendly workers. There is ample parking and the curbside and pickup options here are easy and efficient. Overall it is a great place to shop.
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October 2021 by Pj M.
This store never disappoints. It is always clean, including the restrooms. Isles are wide and easy to navigate. Items are where you would expect to find them...you don't have wander up and down isles trying to find things. Checkout personell are courteous, engaging and helpful.
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June 2021 by Kong L.
One of those Targets where are are close to 20+ checkout lanes and only one was open. This was at noon too! Which made the self-checkout lane longer than expected. I understand it's a Super Target but things were thrown all over the place like a tornado came through.
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August 2020 by Tigra J.
Usually out of stock of items and honestly, yesterday was the final straw for me. Ordered online and picked up through the drive up service to purposely avoid wasting my time searching for items that they don't have, which the my should and still missed two items. I should have known when the employee was so eager to put my items in the trunk. After calling guest services and being interrogated and put on hold for 5 minutes then hung up on, I called back and received no answer. So, now I have to ride back up later today and try to retrieve my items or a refund, if possible. Target is going downhill and this is one of the reasons why. Bad service and unnecessary effort being put on consumers. I used to love going into Target to check out all of the awesome things and rack up. I won't be doing that anytime soon!
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April 2020 by Cameron K.
If you don't love going to target something is wrong with you. Target has everything you could possibly need and more. I always run in for one or two things and end up spending $100. I know I'm not the only one with that problem! It's a great place for groceries, housewares, toiletries, clothe, and decor. Not to mention plenty of other things I probably forgot to mention. Some locations have a larger grocery section that others. You can even load up on beer and wine if needed :) target is always a fun place to shop for seasonal decor and don't forget the dollar spot! Everything's a dollar and you can load up on all sorts of goodies!
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April 2020 by T H.
Love this Target! Especially when they have little events (pre-coronavirus). Starbucks could use quicker service as they have lost some orders from me in the past due to not wanting to stand in a long line but
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April 2020 by Meleah S.
We have shopped at this Target for many years and always had a great experience (I mean, who doesn't love Target??). So what prompted me to finally write a review of them? The way they have handled the COVID19 pandemic. I am 7 months pregnant and my top concern is making sure that I make the safest and healthiest choices. I, like many people, have to balance that with needing to make sure we have basic supplies in our house. I was so appreciative to see that Target designated a certain time as shopping hours for vulnerable guests to shop. Now, several businesses have done this but many have not included pregnant women (which is ridiculous, given the guidelines of the CDC, but I will save that for another day). Not only does Target explicitly include pregnant women in their policy BUT they enforce it! When I arrived at the store at the designated hour to shop, there was an employee at the door telling customers who approached the building that this particular hour was reserved for vulnerable guests and if they didn't meet the criteria, they were to wait in a separate line. Shout out to Target for being an informed company who is intentional about how they are responding to the ever changing needs of their customers!
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February 2020 by LaShawn R.
OMG! It's Target, who doesn't like Target! I have nothing bad to say about Target! I love this place.