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April 2025 by Christian Kammerman
TL;DR
This Target has poor customer service. If you can, go somewhere else. If you have to go here, be prepared for a frustrating experience.
Everything is locked up. Even things that were on a normal shelf last week are now behind glass here.
Had to wait 10 minutes for someone to unlock the case. (not exaggerating. I literally timed it.)
I understand that this is the direction retailers are going, but if your store feels the need to go in that direction, then you need to have someone available to unlock the case.
I shouldn't have to ring a bell multiple times with no response, and then be forced to hunt someone down, only to have them tell me that they need to find somebody else with the key.
To make matters worse, there was one cashier open for the entire store. This forces me to use self checkout. As I finished scanning my items and began to pay, the staff member who was very polite, asked me rescan my items individually because i scanned the same item 5x instead of separately and it would create problems with their inventory.
It's bad enough that I am treated like a criminal and forced to waste time waiting for someone to unlock a case for one simple item. It's even worse that i have to check out my own items only to be criticized for the way I am doing it.
If Target has issues with the way customers are using the self check out, they should provide more cashiers.
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March 2025 by Jayson King
Target now locks up basic items to prevent theft. This is fine if you have staff that is both willing and able to open the case when you need help. After 6 attempts and 15 min of finding somebody I gave up. Then my wife tried to use an ulta gift card and was told no dispute the store being within target. The customer service this store used to have is gone and focused on what they will and won't do and its all what they won't do for their customers.
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March 2025 by Stacey Edwards
Great clearance items!!!
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March 2025 by Tiffany Trotter
Imagine rolling back your DEI programs 💀
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March 2025 by Kerli Kue
One of your employees in need of a braid touch up blew a stop sign around 3:30 today and could have hit me. To top it off she was throwing her head around like she was upset. Now I know target employees can include those with disabilities; I’m going to assume hers was a mix of visual and mental. Please inform your employees of a proper right of way. 🙏🏽
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March 2025 by Kevin Ford
Please don’t go into this store without knowing exactly where to look . They are really nasty and rude . The behavior is unacceptable and it’s disgusting
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March 2025 by Coraleigh
No better than a Walmart at this point, will not be back until Target finds their spine and reinstates DEI initiatives.
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February 2025 by Cuda Cuda
Solid Target. Has your starbies inside which is essential. Inventory a little different from online but not too bad.
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February 2025 by kadeem
debreyah at target was amazing! she was at guest services and helped me with my missing pickup order she answered all my questions and solved my concerns.
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February 2025 by Sierra Raven Pitts
they always email me ! so kind !!!
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January 2025 by niyah porter
Target is seriously getting out of hand ( the reason I normally choose Walmart). When I go to shop for quick in store things I Normally leave my wallet in the car and bring my card in. Good thing I took my entire bag. Why when I head to the checkout with my body wash and cold and flu medication, the machine tells me I need an ID. Who in the right mind would come up with needing an ID for soap and medicine. We have to be clean( soap)and we have to stay well ( medicine). That was utterly ridiculous. I will definitely be choosing Walmart from now on. Target is DONE.
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January 2025 by Ciara Douglas
The customer service at check out is horrible at this target
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January 2025 by Gary A
Convenient, clean,freshly renovated and my favourite place to shop.
Employees are always happy to help.
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January 2025 by James W
I mean it's Target.... come on! 🙄
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January 2025 by Scarlett J
There’s no associates in the electronics department when everything is behind lock and key
