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February 2024 by Alyssa E.
This place is a scam! I initially went to get insoles for my shoes and they didn't tell me the price until I was paying for them. I found out they were over $500 and the salesperson didn't follow up with me as promised. I went to return the insoles because my feet hurt more with them. I was told that I needed to try other options from the store and my money would not be refunded. I told them I didn't want any insoles at all, but they proceeded to bring me options. Beware, if you don't like the product, you're stuck with it! Would never recommend this place to anyone.
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December 2023 by Lisa Jeffcoat
Christian at the Good Feet store in Waverly is wonderful. He listened to me as I explained my foot pain, plantar fasciitis. He measured and fitted me with arch supports. After having foot pain for over two years, within two weeks I had discomfort. After four weeks, I do not have any foot pain! I use the strengther, maintainer, and relaxer. This system really works!
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November 2023 by Lynn Hicks
Christian (at the Waverly store) was absolutely amazing from beginning to end for my son's fitting appt! Definitely ask for him when you go! He explained everything in detail and was very patient with us, offering various options to meet my son's needs. Thanks Christian! We look forward to working with you!
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September 2023 by Cary Bumpus
When i first went to them 90 days ago I could hardly walk and in extreme pain and discomfort. I had just changed my job duties and was destroying my knees and feet. Within 2 wks my knees were back to normal, my ankles good in 50 days. My feet complete in 90 days. They are professional and know their product. I can't thank them enough. Spend a little on yourself. You wont be disappointed.
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September 2023 by Gary Glatz
Morgan at the University location in Charlotte was extremely helpful and explained very well the reasoning and the science behind their products. I never realized I was doing it wrong for so many years. This is just day 1 for me and I can feel the difference between their product and the garbage that I have purchased over the years. I only wish that I had gone to see them earlier.
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September 2023 by Laurel Barineau
My foot pain literally disappeared with the right insole! More than thrilled with the service and product. Would definitely recommend! I’m dancing again!
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August 2023 by Danny Wang
They took time to explain how their feet insole systems works and to answer any questions. I get to try on their systems also and explained how my feet was reacting to them with and without them. It is a big difference in feet comfort. For me, my knees within a few days of use were not as sore after standing for hours.
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June 2023 by Lisa Watson
The staff is very friendly, knowledgeable, focused and experienced. I worked with Derek and Jen for my experience, late in the afternoon, after working on concrete and wearing steel toes all day.Friendly…you know it’s going to be a good experience when you walk in to a “welcome” and lots of smiles. Course we did walk in during a staff meeting, but we were early for our appointment and with no other customers in the store, why do it in a little room?Derek and Jen began our visit by listening to my issues going on with my back. They came back with knowledge that made sense. They explained what we were going to do in steps and why it is done this way. I asked a lot of questions and every one of them came with an answer or an explanation.After my measurements and it came to suggestions of shoes…they knocked it out of the park by focusing on my likes and needs. I had just bought 2 new pairs of shoes (1 for the color, the other for the feel) and had brought them with me. They didn’t push me to buy their shoes, they put my inserts in my new shoes and allowed me to walk around and FEEL the difference. I could definitely feel a difference and it made my choice easier to decide.I chose to return what I had brought and went with the shoes they fitted on my feet. Not only did I buy their shoes, but also purchased a pair of bedroom slippers too!I never knew having my feet fully measured and fitted with the right supports would make a difference, but I was wrong.NEVER wait until you have issues to seek out WHY your feet, knees (I have had double total knee replacements), hips, lower back, shoulders and neck pain exist. Seek help from The Good Feet Store nearest you!!! I guarantee you too, will be satisfied. How many other retailers do you know actually follow up with personal emails/text messages?I can’t thank Derek and Jen enough for their help. Invest in yourself and you won’t regret it.Beyond satisfied,Lisa Watson in NC
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June 2023 by Barbara Gold
The staff were friendly and efficient, they made me aware of the advantages and gains.I have to admit it was a little pricey, this information should be spoken about possibly at the beginning of the sales pitch but definitely not when the sale has been negotiated
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May 2023 by Dianne Matthews
I suffer from back and toe pain. I was fitted for arch supports and it made a tremendous difference in how I am now able to walk around pain free. I also changed my sneaker to a foam New Balance brand. I am finely back to my normal workout routine. Getting the arch supports have been a game changer. My salesman Tony is amazing. He spent extra time making sure I was fitted for the correct arches. He also followed up with me to make sure I am happy with my arch supports.If you suffer from back pain or feet pain it is worth the cost to help correct the problem.
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May 2023 by Jimmy Littleton
I do not doubt that your product works. I had problems with my one foot for only 48 hours. From hearing your commercials I thought Good Feet would be the 100% solution to my issue. After 2 hours in the store I’m told the solution is $1,500. Based on the recency of my problem and the expense of your solution, I did what most people would do and tried a more budget friendly solution first. Fortunately for me, it is working.I would have preferred not to spend 2 hours in your store. I’m sure your salesman would say the same thing. I am not a fan of your business model and will exhaust every option before I return to one of your stores. As for anyone who asks me, I will tell how you guys operate, which is insulting to your consumers. Back to my original statement, I don’t doubt that your product works but I would almost rather buy a car.
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May 2023 by Scorpio1154
The workers were friendly and seemed sincere with helping you with foot related issues. However, at the end, I was blown away with the cost of the orthotics. For the almost $1500 they quoted me, I expected custom fit orthotics. Instead, they were premade, off the shelf inserts of various arch heights. There were three different ones in the set that had their own purpose. For what they were, I feel they were too expensive and I'm sure I could go to a foot doctor and get custom fit orthotics made for less money.
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February 2023 by Mae Williams
i wear the Good Feet orthotics and i can stand 6-8 hours straight with zero back pain. I was skeptical at first. I have flat feet. They need to make it affordable so that loyal customers can afford to buy 3 after the first purchase at 75.00 a piece because i wear sandals, flat shoes, work sneakers and do not want to take them out or off for every outfit. So from a customer stand point make it accessible.Offer me a chance to model it to younger seniors as a senior influencer.
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February 2023 by Ms. Kae
Bryan was amazing he is very nice, friendly, resourceful, knowledgeable and professional. I walked in with hurting feet and walked out with new insoles that straightened my posture, relieved the pain in my feet and had me walking out with a happy smile feeling better. A great investment
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January 2023 by Cindy Turner
No big change at this point. Feet continue to be sensitive (ache) in the morning and get better as the day progresses.
