-
April 2024 by Swetlana Solis
Terrible customer service . This morning We went into Tommy Hilfiger looking for a specific shirt and color . We then walked around the worker who was changing the mannequin and politely said “excuse us”. The man told the other worker “they could’ve chose another direction to walk “ on top of saying “did you hear what I said “ repeating to the worker as he had a smirk on his face . Got my family and told them we would not be shopping at this Hilfiger location again .
-
February 2024 by Erica Silva
By mistake the attendant gave me wrong sizes in a pair of shoes I return with the shoes and the receipt and try to change it but they didn’t want to change it because I didn’t have the tag. They should be responsable of their mistake. Terrible service!! Tommy customer service Sucks!! Completely stupid excuse to not give me the correct number. They decided to keep the wrong pair in their inventory. Be careful with them!!!
-
December 2023 by Abhishek Patel
Best place for shoppingBest costumer serviceFriendly staff
-
August 2023 by Oscar Rodriguex
Place is ran by kids, Management is bad. Especially on weekends almost seems like the managers are drunk.
-
April 2023 by Malte K
Very nice Shop! I could have bought lots more pieces. They have a good selection and a lot of sale
-
March 2023 by Ty Barrett
It looks like a factory store. Not well organized. The staff appears to be overworked or lack direction.
-
March 2023 by Brittney Jeter
I ABSOLUTELY LOVE this place, lol!
-
January 2023 by Jason Douglas
Great store and good quality customer service thanks Mya!
-
December 2022 by Naree Mal
Worst experience… worst customer service.. should not go to this place
-
December 2022 by Jon King
I love Hilfiger, so I'm kind of biased. The store was in shambles though, but it was an hour before closing time and there were a lot of people shopping. The staff was friendly and knowledgeable. Definitely better than the one at concord mills mall.
-
December 2022 by Danilo Hirschler
Tommy in outlet is the most RUDE and nonsense cashiers and manager.I bought 10 t-shirts and ask for 3 small bags. They just answered me in a very rude manner, we can’t and we wont. I asked to another 3 attendants in the store and they said the same.I use to buy a lot in this store for me and all my family and now Never More!!I hate be treaded like that.
-
October 2022 by lina maria carmona arango
Horrible customer service. I think the cashier is making his work for free, because it doesn’t have any good attitude to do it. -5 stars.
-
October 2022 by Tyrone Moore
My favorite store.Found some nice things here.
-
June 2022 by Amy Sopko
If I could give negative stars I would. Staff has no sense of customer service. Not friendly this is for bad business. They are running customers out of the store by literally yelling at customers in the store. Who does this if you don't like helping people a customer service job is not for you. I'm reading other reviews for this same location I guess Tommy Hilfiger doesn't care that they a losing money bc they can't hire helpful employees that are actually working and making sells.I hate writing negative reviews but I felt this one needed to be done.
-
June 2022 by Amy Warren
If I could give negative stars I would. Staff has no sense of customer service. Not friendly this is for bad business. They are running customers out of the store by literally yelling at customers in the store. Who does this if you don't like helping people a customer service job is not for you. I'm reading other reviews for this same location I guess Tommy Hilfiger doesn't care that they a losing money bc they can't hire helpful employees that are actually working and making sells.I hate writing negative reviews but I felt this one needed to be done.