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August 2025 by MJS
Over the moon happy.
When road gravel, rocks and sand destroyed the front end of my brand new truck on route 85 in South Carolina, you can imagine my dismay.
Thankfully, my insurance stepped up and covered it. I went to Town And Country Collision (recommended by Caliber Collision by the way) and couldn’t be happier with the results. Mike, Shannon and Chad took a personal interest in the repairs throughout the whole process, which resulted in this end result. The truck looks showroom new!
5 ⭐️review here for Town And Country Ford Collision. 🙏🏼
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July 2025 by Donna
When my car went in for repairs, my rear door handle had some peeling of the overcoat of paint. When I picked my car up. All handles were peeling of and my KIA sign was totally peeled off. The repairman blamed the Sun. It was not like that when my car went in for repairs, and it was not like that before repairs. My my left headlight. Was a mess also. He had a picture but I believe it was not when my car went in, It did not match my right headlight. I will never take my car or any car to Town and Country Ford again. I am a white senior citizen female and feel like because I am a female and older, I was taken advantage of‼️Never again, they charged $2460 more than the estimate given to me as well.
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January 2025 by Mitch Carpenter
Took care of me m. Appointment time was spot on and service was dantastic
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March 2024 by Hamilton Boyd
Collision Administrator Laura Williamson provided exceptional customer service.
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October 2023 by Mark Watson
I had extensive body damage to my F150. Town and Country did a great job of repair. They stayed in contact with me throughout the process, kept me updated on progress, and let me know when work was interrupted (insurance issues). I can’t say enough great things about the staff there. Even though Mike was my primary contact, I worked with a several different people at other times when he was out of office. I was treated like their very own client each and every time. Many kudos to all of you, and thank you for getting me back in my favorite truck of all time.Service: Body & Trim
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March 2023 by Sveta Maydanyuk
A different car dealership damaged my car during service and this branch fixed the dent and paint damage to my car. They did a great job with the service and it was done within 2 weeks. Also, Shanon was great to communicate with!Services: Painting
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February 2023 by Vanessa Zuviri
I want to give the biggest shout out to town and country for the amazing job that they did! The wait was roughly close to about 2 months but good work isn’t rushed. I can talk all day about the good work that they did but the pictures speak for themselves. I am truly thankful. Thank you again!
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February 2023 by J. Ray
Subpar. Needed front end repair and repaint. Paint and all is subpar. Kept my car for months and called to say ready. Paint chips. Missed spots. Bent and crooked upper grille insert install. Didn’t put the lower grille on. Left off stuff. I was expecting better from a factory dealer. I had Miracle Ford body shop repaint my hood before (same car) and the work at Town and Country doesn’t even come close to being as good. Looks horrible and unprofessional. Dissatisfied. Charged for things they didn’t install. Didn’t even put the factory emblem on. Was told “don’t worry we will find everything wrong and fix it because that’s what we get paid for” but that was far from true. Unfortunately, I have to send it back *out of my spare time* and be without the car, again, because their work is unprofessional and the manager doesn’t keep his word. Over 10k in work but doesn’t even come close to looking as good as it did pre-accident. I loathe the fact someone hit my car and the fact it wasn’t repair up to standard.
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February 2022 by David Garlinski
Very happy with our repairs after a car vs. deer incident
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February 2022 by DJ
Incredible work, but you gonna pay. Insurance paid in my case.
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February 2022 by Brian Chamberlain
Great service. Great staff. Thank you, John, for making my truck beautiful again
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February 2022 by Kathy Wallace
Words don’t do justice to the amazing work that Glenn, Brian , Shannon, Frank and the whole team did on my car. Amazing! Super friendly and efficient!! Highly recommend!Services: Painting
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February 2022 by Timothy Robinson
Awesome service ??
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August 2021 by Chris Mack34
A few weeks ago my wife took her car Ford Fusion through a car wash, & the automatic brushes cracked her driver side mirror. Once we go approved to get it fixed, we took it the Collision Center and it was a great experience. Glenn was my point of contact and from the beginning to end he & the staff was great. My wife had to bring the car back after the part was ordered and even she was talking about how great the service was. Thank you so much for making our experience a great one. If I have anymore body work I will come back if needed. Big thumbs up to Glenn and his crew, from the front door to the back. Thank you!!!!!!!
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August 2021 by Emily Fisher
Go see Rene! Unpretentious, cool, professional, smart and never pushy....just the kind of person you want to work with...the anti-sales guy. Buying my second truck from him!
