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December 2023 by Jennifer
This was my very first time coming to this bank. It is located right across from Southpark mall. It's a very nice bank, and as soon as you walk in, you are greeted by all friendly staff members. There was no line when I arrived and was immediately seen. What I needed did take a bit longer as they had to do some verifications, but everyone was patient and apologizing for the wait, which was no problem for me. They have a grand staircase right in the front and decorated already for the Christmas holidays. This was the first bank that looked upscale and gave a very different bank vibe than most of the other banks. It's definitely an experience for sure.
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December 2023 by Jennifer ESQUIVEL
This was my very first time coming to this bank. It is located right across from Southpark mall. It's a very nice bank, and as soon as you walk in, you are greeted by all friendly staff members. There was no line when I arrived and was immediately seen. What I needed did take a bit longer as they had to do some verifications, but everyone was patient and apologizing for the wait, which was no problem for me. They have a grand staircase right in the front and decorated already for the Christmas holidays. This was the first bank that looked upscale and gave a very different bank vibe than most of the other banks. It's definitely an experience for sure.
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December 2022 by Chanel Murphy-Lowe
The branch manager was extremely rude and condescending when I asked her a simple account opening question.
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May 2022 by Car Concepts
I called to make my first car payment and I either have to drive all the way from where I live to Charlotte or mail a check and as this is not 1982 I don’t even own a check book most ridiculous thing I have heard in 2022 would never have let the dealership use this bank if I had known how insanely inconvenient they would be to use
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November 2019 by robert miller
Love this bank - very friendly and professional. The SVP's have tried to listen and help me both professionally and personally. I would gladly recommend this bank to any of my peers or friends.
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November 2019 by Don Fowler
Great people to work with. I highly recommend TowneBank.
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November 2019 by Tim Manuel
Knowledge and caring - Highly recommend.
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December 2018 by David Himes
Says they are open at 8:30 I get there and they are closed due to "weather" there is literally a snow dusting in the shaded areas because the gleaming sun hasn't melted it yet. What an inconvenience to not let anybody know on there web sites they dont open today until 10am 12/11/2018
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November 2018 by Cori B.
This is a prime example of a "boutique" bank. Their customer service is unparalleled. Their edge on their competitors is the white glove approach they take with clients! From couriers that come to your business to pick up deposits to the executive boardroom available for free use - they certainly offer great perks. They also rolled out a more user friendly online business banking experience. I would recommend their services to any small business - where you are sure to be taken care of very well!