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January 2024 by Angela Williams
Very Good ♥️♥️
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December 2023 by Kareem Boyd
Cool ?
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November 2023 by Latasha Lowery
When I returned the truck I was told it was dirty and the only visible issue was water spilled from the washer. when I came in the rent the truck I was not made aware of the cleaning policy so I did not know it had to be spotless when returning the vehicle back to the location, the associate working was rude and did not provide good customer service. The manager on duty also provided poor customer service but did not charge me for any additional charges due to the associate speaking to me unprofessionally. My suggestion would be to make customer aware of the cleaning policy when picking up a truck and also to speak with the associates working at the location on how to provide good customer service. Just mainly how to speak to consumers when doing business.
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November 2023 by Matthew Nada
Lester was professional and helpful. Service here is outstanding. Next time our company does a move in the area we will choose this location again
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September 2023 by Lamechelle Robinson
Luster the manager is very rude! Customer services is a zero here! Front counter reps was nice ! Waited over 30 mins to be refunded my money! He didn’t apologize my contact wasn’t completed the correct way wasn’t able to enter my mileage and they over Charged and didn’t apologize told me it was on me I would be okay!
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August 2023 by Karen Wagner
Had such a great experience the workers for extremely kind and helpful.
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August 2023 by Franky Rodriguez
Friendly staff and very helpful...
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June 2023 by Carol
This spotless place made packing for a big move much less stressful. Angela and Luster were patient and fun while deciding what was needed to pack up a household. Luster was a genius getting all the boxes in a sedan. Thank you again!
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March 2023 by M M
Fantastic location. Friendly staff and clean vehicles. Pick up truck rentals are $19.99 and 79 cent a mile. Small Uhaul trucks are going for the same rate. I would highly recommend that you book online and check in online to save time at the counter. Major credit cards or debit cards are accepted. No Cash App or Prepaid cards !
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December 2022 by Joyce G.
I'd you've got to use Uhaul, I'd highly recommend this location and South Blvd. Better service. Honest workers. Less attitude. Friendly service. Expeditious. Didn't complain to work after closing. Hooked up the trailer with no issues. Gave details on other locations and people. It's been a process as I had a trailer come completely off the hitch based on the near Uptown folks installation. In summary, I can recommend this location. Started this review 2019. Posted December 2022.
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December 2022 by Angelica Blesa
I was abandoned by PODS and needed a solution the same day as I was getting kicked out of my apartment and needed to move that day. I was anxious, tired, and frustrated (as one can be while moving). I got to this facility, and Kathy welcomed me with a smile and was reassuring. Kathy Stewart was incredibly helpful and flexible in helping me find a solution quickly. She looked through every option to get me the best deal, at the fastest rate, and all while helping me keep my sanity. I highly recommend this UHAUL facility above others, the staff knows what they’re doing and what options are best for the customer!!!
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October 2022 by thomas morris
Lester and crew are helpful .Great customer service
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August 2022 by This Ain’t That
Lester,:( Ummm..No!Rude & Bitter OWNER there on Ashley Road..
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June 2022 by Kenn A.
I normally do not write reviews. I have had an exceptional experience from the securing of my reservation over the phone, the pickup process, the extending of my Uhaul via telephone, and finally the dropping off of my Uhaul. I lift my hat off to the Team and the GM, your employees may this crazy process a breeze for me without any added stress or lack of customer service. Thank you Team Uhaul- Charlotte @ Ashley Road!
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April 2022 by Maria Gago
The best location in Charlotte. I will never go to any other location. Congratulations for getting it done right!
