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December 2023 by Theresa Johnson
My appointment did not disappoint me. The doctor I had was very thorough and gave me a couple of ideas or should I say therapy instructions to help improve or eliminate so of the issues I am currently having. I've been going to University Eye for close to 15 years and don't have any plans of changing. There are other businesses close to me but they have provided the best service so I choose to stay.
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November 2023 by c Mccain
Dr Hemp is the best he always makes you feel comfortable. Ms Kim helped me pick out the perfect glasses for my face. . Everyone at university. Are great to work with thank you all !! For making this experience great.
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November 2023 by Lane Pinkston
I recently made an appointment to have a special test done. I also told them I needed to speak to the doctor. So instead of having my appointment on a day that was easier for me, they changed the appointment so I could also see the doctor. I agreed to that just for that reason. When I arrived at the appointment I was told to wait to have the test done. I asked when will I see the doctor and they said they did not have a record of that. I said check again and they eventually found a note about that. They then told me that I am not able to see the doctor because they are busy. I was very disappointed because I rearraigned my schedule and took a day off work to see the doctor. This is the second time something like this has happened. I am not sure if I will be returning to this office.
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November 2023 by tameka little
Knowable and friendly staff! But most of all, I was able to get an appointment schedule quickly. Which, was extremely important that day. I really liked the environment and technology as well! Great place to care for your eye care needs. ☺️
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November 2023 by Gina Teague-Mancillas
Loved my new doctor. The staff were all so pleasant and helpful. I did have to wait awhile on the doctor to come into my room. They were pretty busy.
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November 2023 by A
Very unprofessional front office staff. Arrived 12 minutes late for my daughter’s appointment, signed in, and took a seat. A minute later the staff member proceeds to announce extremely loud, so that everyone in the office could hear that we would not be able to be seen because we were late. I had no issue rescheduling because we were in fact late. However, where’s the decorum, friendliness, and professionalism? Needless to say we did not reschedule the appointment. Teach your staff office etiquette.
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November 2023 by brandi bradberry
My visit was wonderful with Dr Do. I already have some anxiety with my eye care and she made me feel very comfortable. I really appreciate how she took the time to get to know me and understand my concerns. I’m very happy to have finally found an optometrist I can trust.
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October 2023 by Kirsten Paschal
This place was super organized, with friendly staff, a short wait, and a quick appointment! Dr. Do was fantastic, and walked through all the testing to confirm what they were looking for. I brought my glasses to fix a missing piece, and they were able to take care of it super easily. Just a great, helpful feel all around - like they want to have your back. Highly recommend.
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September 2023 by Latonia Graham
The staff at UE were very kind and attentive. They were quick to inform me they were running a little behind with appointments but it did not feel like it because of the A+ customer service. Dr was very informative and I felt I got the best end result. I am a 20+ year patient. This was the best experience by far.
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September 2023 by Tyler Moose
Samantha was amazing to work with for my contact fitting! She was super supportive and encouraging every time I felt like giving up on trying to get those darn things in my eye. Her patience was much appreciated and I really recommend going to see Sam for anyone that is nervous about their contact fitting. She’s the best!
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September 2023 by Jess M
While annual vision checks are something you plan for, an unexpected lingering stinging eye issue is not. After battling a swollen bloodshot eye through a holiday weekend, it was obvious the issue wasn’t resolving on its own. As a vision care patient, my first call was to University Eye Associates. While they weren’t able to see me at my regular location, they were able to accommodate a same day appointment at another of their locations. My appointment time was promptly observed, and I was on my way with an eye drop prescription in minutes. Very pleased with the same day appointment and happy that they exceeded my expectations not just for my normal vision care, but for this urgent eye visit as well.
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September 2023 by andrea henderson
This was my first visit to this office. The staff was professional yet friendly and engaging. Dr Solomon was very kind, Informative and patient. She took un rushed time with me. It was a pleasant visit. Thanks y'all!
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August 2023 by derick zepsa
Mixed experience. Dr. Best was great. Would highly recommend him. I work for Wells Fargo across this street so this was convenient but will not be returning. The issue was my first impression. Both secretaries upfront were very rude and left a very sour taste. My wife who stayed in waiting room also observed them being rude to incoming customers as well. I chose not to get my glasses from here because the racks were disheveled with limited options.
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August 2023 by Dalvin Green
Great customer service, providing us options within our eye care. The Doctors and staff checked on us closely because we all (three of us) were getting our annual exam.The contact lens specialist was amazing helping my daughter with her first pair of contact lens
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June 2023 by Sian Kolozvary
We have used this practice for 15+ years and have always been satisfied. On our latest visit, we had a very complicated glasses order & issues with insurance. The optician who helped us was AMAZING. She was so patient and helpful, and was even training someone while helping us.TL/DR - Always satisfied, most recent experience was great.