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February 2024 by Cesar Martinez
I paid more than 100 dollars to send a package from North Carolina to Florida, supposedly fast shipping, they assured me that my package would arrive the next day and that is not the case, it arrives three days later
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February 2024 by Mo H (Monie360)
So easy to use and helpful associates
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February 2024 by Tanya J
Very professional,helpful with my needs and I am very grateful for her help ;Dally really took great care of me today
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January 2024 by Katherine Olivo
Friendly and caring staff! Very clean and always a fast experience. Highly recommended!
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December 2023 by Tanya Bosket
The Best In Charlotte. ?.Love the whole team.Great customers service always!!
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December 2023 by Corrie May
Went in the store for a notary services and it was diffuct bad energy
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December 2023 by Allie Martin
Really great customer service experience. Needed some items printed for DMV—employee printed them quickly and also printed an extra insurance proof for my car since it didn’t change the price. Also saw him be very patient with another customer who was ESL and didn’t understand the need to email the print orders. Definitely recommend for printing needs.
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October 2023 by E Alvarez
LACKS customer service when manager/owner is not present. Employees do not fully understand English & their English is not understandable. And for letting them know I do not understand, I was asked to leave or be charged with trespassing! What a joke! Been coming her for years, but recently this service is just not acceptable. Again, this happens when the owner/manager is not present!
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October 2023 by Ron Jandebeur
No military discount2.00 charge to print an email sent to the to the store for my RMA form.Employee less than friendly
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October 2023 by Gowtham Subramanian
Great customer service. One stop shop for everything. Kind people and convenient shipping
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October 2023 by Thang & Dim
I do most of my shopping online so I have done so many returns with this store. I must say that I am so impressed at how nice, polite and patient the representatives are. Most other stores would give you that face of "oh this person again with return" if you often go to them but the associates here are not like that. They always say Have a nice day or something similar like they aren't tired of you. I mean I feel comfortable going there is all I want to say.
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August 2023 by John Holmes
Nalah and William were such a genuine delight and very helpful!
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July 2023 by Vlad
Dally is, BY FAR, the single best UPS rep I’ve ever met. I would go out of my way to have her do my shipping. Seriously. I’ve NEVER seen someone that professional, efficient, and just plain good at her job. With visits to USPS feeling more akin to a visit to the DMV these days, this was a breath of fresh air.
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July 2023 by Keisha Parris
One black and white on regular printer paper cost $2. That is ridiculous! To make it worst, when I asked about the self-serve option, the other young lady was quick to mention that it would cost even more; that makes no sense. UPS store, please do better.
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March 2023 by Dino Hall
I was returning something to Amazon for someone and was being helped by a service rep lady, then a guy took over to help and he was very responsive and respectful. He helped me get the package label emailed to the store's email. He then helped another customer and came back to help me. There was another lady that stepped in to help me also. With that said and done I am very pleased with the GREAT AWESOME CUSTOMER SERVICED PORTEAYED AT THIS LOCATION. THANK MR CHRIS FOR ALL THE HELP AND THE ENTIRE STAFF.
