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March 2024 by Pure X Nation
Best UPS around! Come here all the time and the service never lacks. Helped me with all my needs like Amazon returns, printing documents, notarizing, shipping, passport pics. They do it all, surprised how they do so much!Reading these comments, especially the previous 3 before mine. People are haters! Don't let them get to yall. Especially the crazy lady who acts likes she's never used self-checkout at a store in her life. Lazy, entitled people. Shame on her! And who complains/writes a review about 2 minutes?! Ridiculous, they act like life doesn't get in the way. 5-10 mins, understandable, but 2?! Come on, do better. Either way, don't let em get to yall
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March 2024 by Gina W
Berewick UPS store is no longer taking Amazon packages at counter. They’ve set up a computer to use rather than them doing the work. They say it’s because they are backed up on Amazon returns. Then why, when I generally walk in, is there at least two people just hanging out in their chairs. The customer computer station is slow and the set up is not good. It takes much longer waiting in line for the station. Then you have to bag items and slap the stickers on. Doing everything they used to do for us. Perhaps going to Kohls is more efficient. Idk. I always used our UPS store, but am now considering going elsewhere.
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March 2024 by Artur Man
8:32 still closed.
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March 2024 by Toya
THE SERVICE IS HORRIBLE. THEY HAD NO MANNERS WHAT SO EVER!!! DISGUSTING ?!!!
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February 2024 by Marjorie Jenkins
Nelson is a phenomenal employee. He provided exemplary customer service. I may just poach him for my company.
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February 2024 by Janet Alava
This store always has great customer service. All associates are super friendly. Jimmy is so helpful every time and especially really knowledgeable when it comes to helping me with my notaries
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February 2024 by Katrina Adams
Great customer service and very convenient
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February 2024 by Tula Bright McCutchen
great customer service
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February 2024 by Kylee Nolen
Don't go to this location if you have an Amazon return. After the sales associate behind the counter scanned my package to return it, another associate (who wasn't even working behind the counter at the time) came up and stopped him from accepting my package because "it wasn't in a box". The item was in the box that I RECIEVED the item in from Amazon. It still had the shipping label attached and everything. She tried to give me some excuse that they couldn't ship in manufacturer's boxes or they would be penalized and that UPS shipping was different than Amazon shipping. Quite frankly, this isn't my problem and sounds like something they should take up with Amazon on their end. Especially since after I left the store, I spoke with Amazon customer service who confirmed I could return my item in ANY box. Then, the Amazon associate scheduled a UPS pick up for my package. Seems strange to me that UPS will directly accept my package in the box it was sent in yet this location would not. After this incredibly frustrating incident, I won't be returning to this store for future shipping needs.
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February 2024 by Gerson Hernandez
Guys help you in what you need!
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December 2023 by Kelly Behm
UPS store employees were efficient, courteous, and friendly.
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November 2023 by Yeuneka Caraway
I've been going to this UPS store for 7yrs and they are Always friendly & Always helpful!!!
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October 2023 by Angela
Ups here and at Whitehall have a best services! Employee always try to help the best they can! Very chill people and nice! Recommend coming to the two stores! They know a lot of information :)
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August 2023 by Angela Duran
Ups here and at Whitehall have a best services! Employee always try to help the best they can! Very chill people and nice! Recommend coming to the two stores! They know a lot of information :)
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April 2023 by Nelson Vasquez
This is one of the best UPS Stores in Charlotte!. The customer service is on point the staff are very friendly and will help you with your needs!!! Definitely would recommend coming here!.