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August 2025 by Chief Thomas Mason
Great customer service and support!!
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August 2025 by LIVE
I was need a little tape for send my box and workers don’t give me a little tape what they use, because I was don’t have money with me to buy tape what they sell. I very disappointed these workers service and not recommend this ups
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July 2025 by Kevin Parker
Very good place for your office needs. William was very helpful when I couldn't figure things out. Good kid!
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July 2025 by Marie Over
Ryan and William are always so willing to help me. William faxed documents and it took three attempts. Ryan had all the information that I needed about my passport application. I love this location because everybody here does a fabulous job. Nick is the manager and he is pleasure to work with.
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April 2025 by Rich Furr
The staff here is outstanding. Manager Nick and Bryan work to make sure the entire crew knows exactly how to treat customers. I would not use any other office
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March 2025 by John Watrous
the Ballantyne East UPS Store is great - the staff are always helpful, I never have a wait, and they have everything I need in one spot. They even package things up for me, notarize documents and have a US Mail drop just for convenience. Truly a neighborhood asset.
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February 2025 by V
Pleasant experience with Amazon drop off. No wait, 5 seconds max, great customer service
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February 2025 by W B
Dropped off a packaged and asked for an express box for a UPS Express mailing I had. Manager said I had to purchase a box because UPS requires the customer to order them from UPS.. I have picked one up at many UPS stores before. Blatant cash grab to take advantage of unknowing customers. Told him I would go down the street to the other UPS store. They provided an express box with a smile. Will take my business there in the future.
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January 2025 by Leland Maddox
Always A Class Act And Packages Were Always Delayed On Time!!!
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January 2025 by RJ B
They were super helpful and patient with me! Thank you very much team!!
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January 2025 by John Feher
Always professional helpful and kind
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January 2025 by Joan Y. Edwards
All the employees. At this store go out of their way to make each experience I have with them to be the best ever. They treat me with respect. This makes me come back eagerly. Especially Bryan.
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December 2024 by Elizabeth C. Smith
Never a wait- always super helpful. Much faster and friendlier than the ones closer to me! I just save up all my UPS needs until I get near this particular one to use.
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December 2024 by Greg Dinnsen
The employees at this store are so wonderful and helpful. Bryan helped me today.All employees are very helpful and will do anything to go the extra mile. I like going to this location because of the customer service.
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November 2024 by Kirill Ivanov
Ryan is knowledgeable notary, thanks!