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November 2023 by Rebecca stone
I have been using this location for the last two years since I moved here. I have brought my (very small/20lb) support dog in with me ever time I NEED him as well as anytime the temperature outside is not safe for him to be left in the car. I’ve never had any issues or been treated anything less than kind by the employees . Until today. .. there was about a half a dozen other people in line when I got here. I am working on a certain commands with my pooch so we walked in extra slow, pausing a few times as we got in line. Everybody including it the three employees behind the counter absolutely saw us walk in and get in line. I made sure to stay at least 6 feet behind the gentleman in front of me just out of respect, because some people are uncomfortable with dogs . After quietly and patiently waiting for the other six people it was finally our turn . All I had to mail one envelope that just needed extra postage. As I stepped towards the counter I was promptly told to leave, and that there was no dogs allowed! I briefly tried to explain he’s my support, it’s too hot for him to be in the car, and I only needed to put postage on my envelope. I was so caught off guard. I assumed he would be kind enough to let me hand him the envelope and 5 bucks and be on my way. He was fine with me being in line for 10 minutes with my dog, but now I can’t mail my stinking envelope?!?! He literally refused me service after letting me stand there in line . Seriously, feel like I was being punished. For the record, there are NO signs posted anywhere that warn dogs are not allowed inside. I have never been denied service but not denied entry with my dog. I really can’t believe nobody out of the three employees said a too me the entire time I was in line , just so they could refuse service once it was my turn! Situations like this are WHY I have social anxiety that requires me to not go out alone .
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November 2023 by Meg B
Self check-out is broken. Can’t even buy a stamp without waiting on line for an hour
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October 2023 by Christian Perez
The customer service here is amazing! I was in line when I noticed a lady struggling to communicate due to a language barrier. Before I could help, the employee (Luther) saw that she was having trouble and was sweet, patient and helpful. It was really nice to see this kindness in the world. I loved this team ❤️
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July 2023 by Celia Zelli
The other reviews I read were spot on to the experience I had as well. Employees were extremely rude and not efficient as far as not letting you get what you need to get done and cutting you off. I left not feeling confident that I accomplished what I needed and lo and behold I didn’t send the letter properly. It was very important but I wasted my money and feel humiliated. Now I have to go make extra copies to resend it again correctly and hope all goes well. I want a refund.
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March 2023 by Lionel Rivera
Staff there is courteous to people they're tending to, but if you're like me going for a PKG. pick-up w/ an Orange Slip... they'll act like you don't exist. Waited close to half-an hour before I got out. Never got greeted. Ignored by 3 of the staff between 4:00-4:30. The bell they have had to be rung 4 times by me and one other before finally being tended to. If I didn't say anything or the gentleman behind me ring the bell that last & final time... honest to God, we might've been standing there til' close. I'm sure they have that all on camera if you think any of that is an exaggeration.
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March 2023 by Kleo's Kloset
Should’ve got a P.O. Box somewhere else . I never get any of my packages this is so sad
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February 2023 by sowmya chilukuri
The lady at the counter here at the location is so rude and arrogant and seems to be very disrespectful to few people especially immigrants. She literally responds so bad and doesn’t care to smile or talk in a pleasant way to an immigrant person. She seems to be very nice to the person who was right next to me who was an American. I believe Postal services are meant to be to helpful tho everyone and the expectation is the service to what we are paying and she being a government worker it’s sad to see such kind of disrespectful behavior.
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December 2022 by nevaeh elkins
I came here to do a simple return, which I already had the label for in my box sealed the worker was extremely rude and unprofessional, then I told her that I needed to pick up a package but nobody answered the doorbell and she goes that’s because nobody’s back there I said, so does that mean I can’t get it and she goes? What’s your tracking number? I told her I don’t have a tracking number cause my mom ordered it for me. Last time I went to go pick something up. They asked me for my address so that’s what I assumed that needed. I’ve been went to call my mom and she goes. You can come back when you’re done. At this point, I had to hold myself back. This was probably the worst experience I’ve ever had at a US PS if you were that miserable at your you shouldn’t be there.
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September 2022 by MURAT T. IPEK
Mail gets picked up on time and the box has always available room for the outgoing mail. Please see the attached picture for the pick up times. Also note that there is no pickup on Sundays or on Federal holidays.
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June 2022 by Peter Nguyen
Ladies up front are not nice. They get an attitude when you ask them a simple question. Stay away from this usps.
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June 2022 by andrea blair
It take’s to long for mail to come and the people there and the some of employees are soo lazy they never want to go thru the mail but they never want in to go thru and always say that the carrier is going to come tomorrow
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May 2022 by Charlotte E.
Worst post office in the area, always a waste of time. Takes the longest, always long lines and attitudes
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May 2022 by barney2002jda
This post office has gone down hill dramatically over the last couple of years , multiple lost pieces of mail , some days no pickup of the mail at all, inconsistent pickups and deliveries sometimes early in AM then the next day after 5:PM , The USPS has become a joke and this post office is symptomatic of why the USPS is going to FAIL soon the service is appalling And the USPS probably wonders why it has been reduced to delivering junk mail as most of its business . Hey Post Master General its about CUSTOMER SERVICE !!!!!.
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April 2022 by Abed Mohammadi
USPS is garbage, it is a waste of tax payer money for the service that it is giving. I was shocked to find out the employees are not allowed to use the tape for your package unless it is priority mail!
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January 2022 by chimere hector
Ordered a limited edition pr of sneakers and the package said delivered to the front door but I did not receive. I have been checking for this package all day. Have ur packages delivered somewhere else if u can.
