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December 2023 by Zaman Hameed
I came in today to get oil Change one of the workers. He was very rude he didn’t want to help me he said there is smoke coming out of your front hood. I said can you help me with it he kept saying no. Never coming back at this place again horrible customer service. Went to to somewhere else there is nothing wrong with my car. They just didn’t want to help. Please people do not go there horrible customer service…
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December 2023 by Kaitlin Lopez
I come here for oil changes and vehicle inspections. If there's no line you're in and out pretty fast but obviously if they're backed up you're going to be waiting. The staff is super nice though. They're very attentive and fun. While you're waiting they're making small talk and it seems like they enjoy the job for the most part. Happy employees = happy customersService: Oil change
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December 2023 by James Strickland
I go out of my way / pass by a good amount of oil change stations to go to this specific Valvoline because of the people. They are always friendly and a pleasure to deal with. Mike in particular went out of his way to help me with an issue and I appreciate his, and this location's overall, level of customer service.
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December 2023 by A Halman
They didn't ask me if my tires need air I found out when I left the shop when one of the tires censor not working and they inflated my tires from 35 to 38
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October 2023 by Erica Lake
I had my battery replaced this morning, in addition to some other services. When I went to start my car this afternoon, it was completely dead. Come to find out - thanks to a helpful neighbor - the tech didn’t tighten the terminal bolt and it had come so loose that it was no longer making enough contact to start the engine. Two seconds of effort with a wrench and the problem was solved. Apparently that was too much effort to put into the replacement this morning.
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October 2023 by Ellen Stephenson
I routinely come to this location for an oil change. I visited today for air pressure check and to fill my windshield wiper fluid. When I asked how much I owe, the employee said no charge. He then asked me for a tip! Ugh so over these entitled worker's!
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September 2023 by Alex
Do not go here. Absolute waste of time. They literally do not care, and are just here to steal your money. Stay away. My car needed a parking light to pass inspection, the guy put minimal 1 minute of effort in to replace the light before giving up saying he can’t do it and failed the inspection and still charged me. Said no one there can but didn’t even ask. Said he could do it if he had more time, but there was literally no one else behind me. Never met someone who cared about their job so little that they don’t even try.
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September 2023 by Arinze Obi
Had great service recently at this shop! Jabari was great help for my oil change and inspections! Will come backService: Oil change
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August 2023 by Megan Calamusa
I noticed my car was leaking oil after I got my oil changed here. I brought it back and asked them to check that the drain plug was in all the way. The technician asked me if maybe my car was just leaking water since it was hot out, and then he said it was “weird” when I told him it definitely wasn’t because it was staining my driveway. They had me pull in the bay and then he lied and said there was no oil leaking (I know this was a lie because my husband showed me where my oil pan is and you could see oil splatter on the outside). I later brought my car to a mechanic, lo and behold the drain plug wasn’t in all the way.I will NEVER come back here.
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August 2023 by TheMkrueger05
TJ was great! He found the problem to my car! I had it plugged in at an auto shop and they said it was the silanoids and gave a error code and was very shakey! When he plugged it in he gave me a suggestion to just change the fluids and let me tell you it worked! Instead of spending thousands I only spent just $389!! THANKS TJ ILL BE BACK!Service: Transmission
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August 2023 by Kiki The Groomer
Absolutely amazing service! Terry and Charles answered all my questions and solved each and every issue I had with my vehicle from the oil change to inspection! Will defiinetly be back!
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August 2023 by Dee G.
I went in the middle of a weekday, but this place was busy! The workers were very efficient in organizing all the cars in certain lanes depending on what service you were there for (they also do NC state inspections). The staff was friendly and professional. I felt pricing was competitive for drive-in service. Overall, it did take about 40-50 minutes with wait time and service, so don't go if you only have 20-30 minutes, unless you get there at opening.
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July 2023 by Shanae C.
Don't go here went for a simple oil change.They removed engine coils, damaged A/C valve for a simple oil change. This was my first and will be my last time ever visiting this location. Beware don't leave your car hoover over these people because they will damage your vehicle!!!
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June 2023 by Lara Eller
Great service! I've been a customer of this location for 5 years. They've consistently done quality work, treated me courteously, and completed tasks efficiently, all at fair prices. Whether it's an oil change, a state inspection, or a much-needed new battery (which they caught just before I took a long road trip), this Valvoline team has been excellent. Highly recommend ??
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June 2023 by Katy R.
We just moved to the area not too long ago. Everyone was respectful and knowledgeable. It was the quickest oil change I've ever experienced!! Will definitely be coming back.
