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April 2024 by Gauhar Ali
Fast friendly team and good service15w40 diesel engine oil in stock
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March 2024 by Seth VanDyke
They won’t change your oil filter and will lie to your face when you ask about it. Immediately after they emptied the oil from my car they started refilling it, allowing no time to replace the filter. I asked the lady if they put a new filter on, she looked shocked and nervous, goes and looks under my hood (where you can’t see the filter from) and says “ya they replaced it”. So I left and looked at the filter and it was not new. So I came back and got told “we don’t have any in stock and can’t credit you.” I go back to my car for a few minutes and low and behold they found a filter and replaced it…in their parking lot
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March 2024 by Mateen
Kree is a real one. Prompt and friendly service by him.
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March 2024 by Guki
Worst place, they made me to purchase 75$ value Groupon and next day they told its not useful and they can't use it. Not recommended for this place.Please teach/share proper updates among technicians. Lack of knowledge and sharing same with customers.
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March 2024 by Phillip Lewis
Great service
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February 2024 by clt localvore
Wow, great service. I had a minor but time sensitive issue that Management resolved quickly and went above and beyond. Thanks!
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February 2024 by SCRILLARACHI
Great ??
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February 2024 by Willow Johnson
I have been coming to this particular Valvoline for about two years and I always leave satisfied with their professionalism, efficiency, and willingness to help! I’ve always been greeted by friendly faces and pleasant attitudes from all the employees. Their interaction with each other also is a bonus because you can tell they work well with each other. Today I specifically want to draw attention to the manager Chris, and Lamonte. These two gentlemen were super helpful and definitely set the bar! I’ll continue to get my vehicle serviced here!
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January 2024 by Jeremy Glenn
Don't go to this location. They use an impact wrench to put the screws back in. They put the screws in the wrong place and about a week after my visit part of my transmission block sheared off from the wrong screw being put too far in resulting in too much force.
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December 2023 by Alvinia Hargrove
Took my car in for an oil change I couldn’t make an appointment with the Audi dealer until December 1 and I need a because my light came on and I spoke to one of the mechanics before I got the work done and wanted to make sure that they accommodate my Audi Q7 which needs European he put my information in the computer and then they started to work on my truck I looked at the screen after I paid and saw that they were going to put the wrong oil I. My truck! So I had to tell the mechanic that I wanted nothing but oil in my truck and if they couldn’t provide it then I had already purchased the proper oil that they can use. Long story short after coming home and getting in my truck the next day I saw a BIG puddle of oil under my truck in the driveway! Then while driving it I heard something clanking as well so instead of taking it to the south BLVd location I took it to the statesville rd location and they redid my truck over and said that the gasket was not put on correctly. Now I decided to check my truck again and it is still leaking oil and the plate underneath is not even screwed on either! LWTF! 11/22 update it is still leaking and somehow they messed with the wrong part and my alternator belt came off! Please go to a professional or a real mechanic!11/23 UPDATE I emailed the company back as requested and as of today still haven’t gotten a response in my car is still leaking oil which I had to put 5 quarts in because it was on empty. This is Outrageous that I have to deal with this issue that I’ve never had before.11/27 UPDATE: So ever since I emailed them with my complaint and claim number I have now gotten a returned response as of today! Very unprofessional at solving a problem that they occurred on my Audi! Will be contacting the BBB now!11/28 they finally sent me and email warning my Vin information so that they can look me up so I sent them the Vin information and they tell me I couldn’t be found in a system which is untrue. So I sent them a copy of my receipt and emailed it back to them until this day. I still haven’t heard or got an email back in reference to my issue with my oil still leaking.Update 12/12/23- still haven’t heard back from Valvoline about the leaking oil changes that they did on my car! What good is emailing them back about a claim and they still don’t do nothing to resolve the issue or a refund!
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October 2023 by Donna Barnett
The best team EVER! These are My guys! Customer service is IMPECCABLE here! Best place to have your car serviced.They will not play with your time! Great job to all! Management make sure you take care of your people and they will continue to take care of us!! REWARD THEM!
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October 2023 by Alexandria Radue
I have visited this location twice and have been pleased with both visits. The staff I have dealt with have been pleasant. As fast as prices - I don’t take my car to the dealership so I can’t compare. But it seems reasonable. They usually have discounts online that I have used as well. Always check before or while you’re there!
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October 2023 by Melissa Witt
Visited this Valvoline for the first time and was very happy with the experience! Eric, Dyelan, and Jordan serviced my vehicle quickly. I think I was in and out in less than 20 minutes.Their positive attitudes and banter was entertaining. They were polite and helped me with a discount! I will definitely be back and highly recommend!!
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October 2023 by Lovely Dovely
My first time here and I went on a Sunday. It was two employees I noticed that was there the woman and some young boy. Pulled in and didn't get a Good morning how are you or anything. Mean looking facial expressions. The service was ok but I probably won't be returning here.
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September 2023 by Peter A
Came here for a inspection since triple A down the street lied about not having any openings for a week. 5 stars service and the employees were quick and courteous. A++++ for this location.
