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November 2023 by Google user
Was told they would deliver a prescription my doctor was calling in only to be told after it was filled they don't deliver anymore...Really??
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November 2023 by Pam McKee
Was told they would deliver a prescription my doctor was calling in only to be told after it was filled they don't deliver anymore...Really??
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October 2023 by Richard O.
Great drug and variety store! I'm glad it has lasted and not shutdown like so many of the others. I'm happy that the people in San Jose respect the store and it has not be severely looted! Good to have some pride in the community!
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September 2023 by Iman D.
Located near the Omni hotel this location is super convenient if you need to grab and items while in Uptown. Note: This store is always bustling so they at time have out or stocks on things like water and sodas.
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April 2023 by Betty W.
I'm from out of town and sick in a hotel. I ordered crackers and soda to be delivered (first online delivery I've ever placed). They said it would be delivered by 7. Instead I received an email (didn't text like I requested) saying the order was delayed with no new delivery time. By the time I saw it, the places I could have tried to walk to were already closed. I'll never shop with Walgreens again! So pitiful
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June 2022 by Michelle M.
One of the nicest Walgreens I've ever seen, particularly the beauty section. It was a bit harder to find because I did not understand it was located inside Founder's Hall. Plenty of options to choose from and even an attempt at a healthy food section. Plenty of staff available to ring your purchases and I want to say one counter provides mailing services as well; never seen that in a Walgreens before.
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July 2021 by Patti J.
I recently had an issue with an exchange at this store that l should have just addressed in the moment, but didn't. An email to Walgreens the next day resulted in a call from the manager within hours and an offer to make it right. While certainly I would prefer to not have an issue, this level of responsiveness can not be beat.
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March 2020 by Jordan B.
This Walgreens is in a good location. Convenient for many people and decent pricing...especially for sale items and the pharmacy. Pickup while at work on break. Lines can get long at peak hours but not too bad. Always have a good amount of staff on the registers and available. Located in the BofA building/Omni Hotel. Peking gargles around as well.
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February 2020 by Neema B.
I come here semi-frequently and the location is very convenient, right in the middle of Overstreet Mall. Unlike Overstreet Mall, Walgreens is open after 5pm and on weekends. They are pretty well stocked for this to be a smaller version of their store. I come here for snacks, makeup and beauty items. They also have greeting cards although the selection is much slimmer than what you will find at a full store. Just don't ask to use the bathroom on the weekend, although it says that you can get a coin inside Walgreens (you need a coin to unlock it), the employees will tell you they have no idea what you're talking about. Paying customer or not.
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February 2020 by Oveita S.
Our job's insurance switched to Walgreens, and it has been the biggest nightmare of my life. They never have medication stocked, at more than 3 locations which is a huge inconvenience to customers. Customer service is and has been the absolute worst. Everyone apologizes, but can't do anything to assist you in no way shape or fashion. I have never had such an unremarkable experience in my entire life! I would hope that this feedback gives them an eyeopener, and force them to re evaluate the way they do business, because Rite Aid went above and beyond to provide customer excellence. I strive to provide excellent customer service daily, and I expect the same in return. The Novant location and the 101 S Tryon locations both has failed to provide customer service and this has been on two occasions with both locations. I will fill my final prescriptions with them, but will never return, nor will I refer anyone to Walgreens moving forward.
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January 2020 by Rob Clark
Not open on weekends. Very inconvenient. Otherwise friendly staff.
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February 2019 by Brian G.
What pharmacy is closed on a Saturday? People do live Uptown and might actually need something outside of Monday-Friday....
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July 2018 by Nate Vigil
Great Uptown location. The 2 ladies helping me out in the pharmacy yesterday were amazing. I didn't have my rx card and they helped me get all of the information I needed to run my insurance. They went above and beyond to give GREAT service! Thank You!
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February 2018 by Sonja M.
On Tuesday February 13, 2018 I dropped off a prescription at the Walgreens on Freedom Drive in Charlotte NC. It was about 3:00 p.m. Was told it would take an hour and that someone would call me when it was ready... On Wednesday February 14, 2018 I went back, shortly after 3:00. After waiting in line for more than 20 minutes, I was told they had lost my prescription!!! I WOULD NOT recommend this pharmacy to anyone. Think twice before taking a prescription to this pharmacy. Oh yes, I took a prescription to the CVS on Mt. Holly-Huntersville Rd, it was ready in less than 15 minutes.
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December 2017 by Ashley U.
Never enough cashiers to cut down line. Photo center takes forever to print images since they are trying to relieve the long lines.