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February 2024 by April M.
I made an appointment to have my son tested for Covid 19. Showed up for the appointment only to find out they were short staffed. I was told by a rude pharmacy tech all appointments were canceled. When I asked why they didn't call she said we don't call customers. Terrible customer service. She was a liar because I made an appointment at another location prior only to have someone call me to cancel because they ran out testing kits. So Walgreens does call customer.
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December 2023 by Jessica Benthal
Wish I could give 0 stars!!! Me and my husband made appointments to have a covid test done before we leave the country, get the confirmation and show up just to be told we'd have to schedule for another day due to they were back up, but yet NO ONE was waiting. We called the same location to ask about testing was told to come in and turned away yet again. VERY UNPROFESSIONAL AND RUDE
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December 2023 by Kyle Fletcher
None of the employees are helpful, just look at you and wait for you to leave. When you ask questions, their answer is "I don't know" without offering to help further.
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December 2023 by Kenyatta Nasir
These people are rude here especially over the phone. No professionalism whatsoever. Wont be coming here no more!
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November 2023 by heather walters
LIED about my medications, claimed one was out of stock and that the others wouldn't be ready for multiple hours. Called another pharmacy to send it over because I can't go into work without my medication and they told me that the pharmacy here had it all marked ready for pick up and it was all sitting there waiting. Just went ahead and switched it back over to another pharmacy with competent workers.
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July 2023 by Pookie K
I really love coming to this store. the employees and manager are always very helpful with whatever I need.....they also accommodate you with prices if the price is not correct...5040 beaties ford Rd.. Charlotte NC.
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June 2023 by Beverly Mackey
There is a lady that works there that always has on a lot of clothes and head wrap (not a problem just trying to explain her so that you know who I'm talking about) Every time I have ever had encountered her is has a very bad smell, and NO customer skills at all. She is talking on the phone the entire time. I have experienced this literally every time of have experienced her.
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June 2023 by Kathryn B.
The people are friendly enough but my god if you're in a hurry this is not the place. They love so slow and talk on the phone to family/friends instead of helping customers. I've never been at the pharmacy less than 20 mins.
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May 2023 by nachelle airgina
If I could give this place a zero I certainly would the pharmaceutical manger is one the most rudest, heartless individuals that has walked the face of this earth. Do not I REPEAT DO NOT GO HERE. They don’t care about your health they are incompetent, and don’t know how to do their jobs and will quickly blame it on “the machines”. It’s not the machines they don’t know the hell they are doing. The pharmaceutical manger didn’t even have the nerve to give her name she said it was TiTi and her last name was K. (HOW RUDE) They are ratchet as hell!
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May 2023 by Diana Carolina Briceño Caballero
The customer service is terrible. I was asking an employee for finding a product and she was so rude with me, telling me she didn’t know about anything in the pharmacy.
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May 2023 by Cap Tain
It’s some really weird people that work behind that register man lol they sure do know how to pick them, every time i come here it’s always someone talking to themselves, has an attitude, or is socially awkward
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May 2023 by Nicole
Pharmacy NEVER answers the phone!!!!! Elderly, or really sick customers trying to get answers about Rx, CALL A DIFFERENT PHARMACY WHILE YOU ARE STILL BREATHING!
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May 2023 by ffg vvbn
on may 4 2023 after 6:40pm my wife was violently disrespectful by tge cashier die to asking a simple question. THE CASHIER DESCRIPTION IS BLACK LADY SHORT HAIR TATTOO ON LOWER ARM BROWN SKIN HEAVY SET my wife has been visiting that Walgreens since last year and carries her lunch bag to work because she works near by My wife has never been asked by Walgreens staff to give them her personal bag so my wife noticed that other women customers was carrying their personal bags so ny wife felt offended and was confused so my wife asks why her bag was needed by the cashier the cashier them screams aggressive to my wife in front of customers calling her names shouting at my wife like a child and she was even threatening her the even more disgusting part is that my wife felt like the shouting by the cashier was over mope as my wife was paying for her purchase with her head down looking at the debit card machine the cashier then said intimidatingly I DONT CARE get out my store and as my wife walked out the cashier was still talking trash in my wife absence but my wife could hear it even i want that cashier fired immediately my wife doesn't feel safe she is scared amd emotional distress my wife is pregnant and was supposed to add a soda and snacks but forgot because tge cashier was so hostile my wife also called the non emergency police to make them aware and we are working towards calling the Walgreens district of Charlotte Posting anonymously due to safety reasons of their ignorant staff
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April 2023 by Tim Blackmon
Im now a former everyday shopper as of today. First off where do u find managers like Shakita? So unprofessional, even says to do what i gotta do cause she doesnt care about the job? Well wow, no surprise there as I can tell. I am a known customer and no this review doesnt show my real name. I spend over 500 a week at this store, and I came to exchange my sons diapers as he was now too big for them. Was told no exchange with no receipt by shakita who had to open me the door at 9:50PM cause she locked it early. It is Walgreens corporate policy to give customers store credit if no receipt is present and as an everyday customer and not a Theif I should be honored that. She was too focused on talking rude to me after I challenged her decision that broke policy. She says it was James policy. I didnt know James could change Walgreens corporate set policy. I will be moving my prescription and no one in my household will be doing business with Walgreens again. It is disrespectful to put these incompetent rude staff members to serve us this way when we choose as customers to spend our hard earned money. Awful. 0 stars if I could. Shame on you Walgreens. Employees too prpud to serve customers the right way. Serve the public right or look bad publicly. I will be doing reviews of this everywhere as im clearly upset and have never been so disrespected in my life!!PS.Get rid of your rewards program, what good is it if employees dont use it to look up past purchases. Pathetic.
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April 2023 by V Thompson
This was my first time getting my rx filled here. The line was kind of long and they only have one lane open for the Pharmacy Drive they but it didn’t take long and the customer was great! Peggy and Jonda (I’m not sure if I spelled that right ) but the were sooo polite and answered all of my questions !!