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November 2023 by Kel G.
This Walmart is so dirty and sketch. They're shelves are always bare and a lot of their merchandise is still in totes that are lining the aisles of the store. And if you need assistance with anything that's locked up, forget it. They take forever or say they don't know how to do it and tell you to find someone else who can do it. Sucks that thief is such a huge problem here and that's why they have to lock everything up. Last time I was here, looks like they're undergoing some renovation. More self checkout, new layout and new signage. More self checkouts just mean less employees to help you when you need assistance. Plus why pay for employees to run the register when you can have your customers do it for free!
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August 2023 by Michelle T.
It's Walmart you know what to expect. It's convenient having everything you need in one space. However quality can sometimes be iffy. Very particular about what items I do get here. They are currently doing the park lot over so there is some backups/ confusion do to that but not to bad. They have remodeled the inside in the past couple of months apparently, looks very different inside. The employees are usually pretty kind that I have asked for in here. My biggest problem would be when I have come across multiple molded loathes of bread on the shelf of broken colors with products to be sold still in there!
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August 2023 by Saniya T.
I went to Walmart Auto Care Center today to simply get a tire mounted that was purchased with this location also. A man by the name of Antwan gave very bad customer service, he was very lazy did not want to perform a simple service. First, he denied us saying they weren't doing anymore tires and it was 2:45pm then switched it come back in a hour. I then proceeded to do other errands until the one hour mark was over, once we pulled up he looked at the car and kept walking not even coming to acknowledge us. My boyfriend then proceeded to get out of the car to get his attention and his approach towards my boyfriend is not an appropriate for the business of Walmart. I don't think I'll be returning to this specific location, I'll be going to another location in which my money and time is valued and appreciated.
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August 2023 by Na'Shota L.
It appears this location is hping through a renovation. Less cashiers, more self checkouts. Layout has changed and it appears to mimic target. See pics for some examples
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July 2023 by DaQuia C.
I think the pictures say enough. We went a little before closing and there was only one register open for the rest of the customers, while I watched other workers lallygag and talk to each other. I needed medicine out of the cabinet and had to go find someone despite multiple people walking past and seeing I needed help. Then they suddenly disappeared! God forbid a Walmart worker(who doesn't even need to scan a person out anymore) does some actual work other than stocking shelves sloppily. Or not stocking in the case of this Walmart. I'll delete my review if they're new and just starting to stock. Or I'd they're going out of business, which would make more sense after last night. Way to live up to the Walmart stereotype!
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December 2022 by Choc L.
I have called the store for a week straight 12/6-12/13. No one in automotive ever answers the phone. No one in any department answers the phone except the pharmacy. The pharmacy answers the phone every time. The store manager is never present. Why is the automotive close?
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November 2022 by Brittany H.
Do not expect to get your order! They suck. I ordered a tv from Walmart. I received several texts messages and emails confirming the order and confirming the expected delivery date. When the TV was not delivered per the communication, I called customer care 3x. The first time they advised the are not sure why Walmart sends the notice of a 48-hour delivery time knowing that is not accurate and confirming it should be processed within 48 hours and delivered the following 1-2 business days. That did not happen. I called again, and customer service advised the delivery was cancelled but they were able to assign another driver. The new driver was assigned, and Walmart advised it will be delivered the same day. THAT DID NOT HAPPEN. I received the new delivery driver contact info. When I reached out the driver confirmed Walmart cancelled the order due to not having what I needed. I called Walmart AGAIN and they advise that was not true. At this point I gave up and allowed the process to take some time. Yesterday I received a text, and it confirmed Walmart finally processed my order. Today I received another email and text apologizing and confirming my order has been cancelled! What a shit show. With false advertisement and their inability to keep expectations. I am disgusted at the lack of professionalism by Walmart. I will be leaving reviews on every platform that I can think of until someone one with authority personally reaches out to explain what happened.
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August 2022 by David E.
If you're going to sell taped up damaged boxes at least mark them down accordingly I think they took off 50 cents for that trash. This is the most expensive clearance section I've ever seen at a Walmart. My best friend used to manage a Walmart and the goal is to sell stuff cheap enough that it moves fast so you can stock new inventory this location seems to have lost the plot
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August 2022 by Trey R.
Well, to make this short, sweet, and concise, this is by far one of THEE WORST Walmarts I have been to PERIOD (actually, most of the Walmarts in CLT suck). 1) The store never has items in stock and if they are, it's out of place and incorrectly priced. 2) The staff makes you feel as if you are bothering them when you ask for assistance and that they are doing YOU a favor. In my mind I'm saying "you are getting paid for this"! 3) The store can't control this, but the other patrons and the overall area makes me feel unsafe. 4) The store's cleanliness is definitely WAaaaaY below average. Please keep it more sanitary. Overall, it's just not organized, clean, and a lot of the staff are unprofessional and not helpful at all! Please do better! CHEERS MATE$! O_o
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July 2022 by Allyson D.
Hot mess. Literally everything from the parking lot, to the carts, employees and shelves. It seems like a hang out spot. People do not care especially the customers- where they park or if they are idling in a cross walk. Items are locked up (make-up, technology, ec) at this location. Items are often out of stock and you can't find anyone to assist you. I didn't see any security.
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June 2022 by John S.
Please CLOSE this Walmart already. The staff is great, however the inventory does not exist. Everything is picked over and out of stock. Management needs to resign. They have lost control of this business. So much potential here
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March 2022 by Tyson E.
Employees have no interest in helping you, and there is no cell service to use Walmart.com to help find something. Very dangerous area (assault with a deadly weapon occurred yesterday), and very sketchy going to your car. Really the only pro is that they usually have everything in stock.
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December 2018 by Da Breadman !
Love after Christmas sales . I bought 2 (100 lite) strings of lites for 2.50 ... happy happy!
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March 2018 by PERRY Hammond
Very sketchy. Looked very trashy
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February 2015 by Mimi Cooper
Always Ghetto!