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October 2024 by Kevin Lainer
If I could give zero stars I would. It is always bad service when I place orders. I am always missing something or they don't send me what I need. Terrible customer service.
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September 2024 by cedora Leviner
Counter staff appear to be bothered to assist with in stock items. Very curt counter & phone staff. All sales final NEVER MENTIONED. What a total disaster! Go ANYWHERE ELSE!
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February 2024 by Adam Walters
I have been working with the web-don in Charlotte North Carolina for almost 30 years and it's a great company they've always treated me right. From Corey the manager to Ryan and Jonelle and Yang I appreciate all of them
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February 2024 by Tom Sisinyak
Our company has been a vendor of Web-Don's for 17 years. Our relationship has truly been a partnership as they understand the value of working together as a team. Their positive culture and professionalism is apparent throughout their organization. A great company to work with over the years and excited to work with Web-Don in the future!
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February 2024 by Chandler Greene
It is a personal pleasure to work with Web Don,Inc, Corey Mach, & team. They have been punctual, coordinated, & polite. If your looking for a Honest company with Honest people who provide ABOVE average products/service... Look no further mate.
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February 2024 by Scott Lewis
I purchase my countertop supplies ( laminate,glue, particle board , postform tops) all of the employees I deal with are great , sales counter , warehouse , top shop , they always help me quickly when I’m picking up material.If I run into any problems , they do all they can to resolve it quickly no matter if it is my fault or theirs.
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September 2023 by Jenise Stewart
Dont work for this company...they won't train you and then get mad that you don't know what your doing...will lie about the reason for firing you....they went through several front desk people this year and wonder why...they expect you to come in and just pick it all up on your own they go on vacations work from home and don't train...but say they are a family when really they are company with a high turn around in staff is a red flag runn, if you a job here please make sure you go in and wing it...you kight be fired anyway tho good luck
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July 2023 by Amy Fitzgerald
Our issue goes back to October 2022, with 3 different tries to get our order straight, and is STILL not resolved. We do not have the countertops we have been trying to get ordered since October 2022.Our first counter top order started at the Lowes in Hickory, NC, which came in with multiple issues, including, wrong finish, measurements not done right, end caps not put on, angles not cut right, and to top it off, the one person at Lowes that ordered the countertops quit.We then took our order to the Lowes in Denver for a 2nd try. Here we go again, wrong angles, measurements were not cut right, end caps peeling off before even getting them on cabinets and some not even installed,3rd try.... waiting on order to come in, which was promised to be in 3 weeks, no information. laminate was on back order or something, manager was supposed to handle it, no call back........ VERY FRUSTRATED! THIS IS 7 MONTHS AND STILL NO COUNTERTOPS, BUT THEY TOOK OUR PAYMENT IN A HURRY.Update: Our order finally came in, and there were still a few minor issues with it. However, they did send the missing parts, and our order kindly discounted due to the hassle. I am not sure if Lowes ate the difference or if Web- Don took the hit. After all the hassle, I finally have the countertops I wanted.
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April 2023 by Walter Mourey
Ordered a countertop from them through a box store. Box store ordered it wrong and pretty much told me I'm s**t out of luck. Called Web-Don directly and my man Jason hooked me up and made it right even though it wasn't there fault. Highly suggest! Skip the box store!!
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November 2022 by D
Good service
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August 2022 by afortner87
Good service
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March 2022 by George Carver
Laminate counter top supplier
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January 2020 by Lisa Thomas
Warehouse guys are very rude!!! This place is so unorganized it's ridiculous!
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December 2019 by pamela ray
I deliver there daily, and the ladies at the front desk are very polite, professional and really soft spoken.... Always have a smile
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December 2019 by Mike Kovalev
Can’t get true, spending a lot of time on the phone waiting. Promised deliveries and call back from the management and never happened. Poor service....
