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October 2023 by Kevin C.
The staff is very nice and helpful, but the ATMs are often out of service for long periods of time. They have two and sometimes both are broken. When they work, they are great, allowing deposits of up to 200 bills.
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September 2023 by Kenya Madrid
So happy with this location, they attended me quickly, and my banker Erick Almeda, was so nice, I really highly recommend this location.
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December 2022 by Maegan Hill
Easy Transaction, they were the only few banks locations open on Saturday!!!Amazing!!!
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August 2022 by Gabriel Molina
I am a new customer. I went to this branch today to make an initial deposit. I was greeted when I walked in. There were no lines. It was a quick and pleasant transaction. I felt appreciated as a customer.
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April 2022 by Sean Clayton
Slow! Slow! Slow! I’ve seen the DMV move faster. Stood in line for 30 minutes and got nowhere. Eventually I had to leave without getting anything done.
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November 2021 by Kayla Love
Went to the drive thru on 10/25 at 9:15am. Lady at the window seemed nice until she opened the deposit bag. I told her that I had two deposits and needed change in fives. She looked at the amounts and told me that I needed to come in “due to the large amounts” and also because she has other customers to tend to as if I wasn’t customer as well. There was myself and one other customer in line beside me. Seems as if I racially profiled. Very disappointed, will never visit this location ever again. If I could give 0 stars, I would.
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September 2021 by niraj patel
Was mad as I waited for a long time but was service by Jeremiah and he took care of us. For next time need to get appointment in COVID era
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September 2021 by Carl R
Terrible customer service I come in to do a notary and here it is at 12:25 p.m. the notary is in the building but tells me he's leaving for the day but not offered to notarize the documents but he was in the building. If it was me I would have helped the customer hey but that's just me
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July 2021 by sean herndon
Always slow lines and terrible customer serviceAlso the manager is very rude
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April 2021 by nikki obrien
Please fix your ATM machines!! This location that is the closest proximity to my house has two ATM machines one of which has been completely out of service for almost 5 months!!! And the other ATM machine is never accepting deposits!! This is extremely inconvenient especially because it’s been down so long.
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January 2021 by MCIM Express LLC
Refused to accept cash, arguing that they closed at 12 pm. (it was necessary to urgently get cash on the account to make a transaction) sent to ATM with an amount of more than 10,000 thousand. To my words that I will close the account with you, the bank representative replied ‘OK’.
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December 2020 by Sergii Murzhuk
Refused to accept cash, arguing that they closed at 12 pm. (it was necessary to urgently get cash on the account to make a transaction) sent to ATM with an amount of more than 10,000 thousand. To my words that I will close the account with you, the bank representative replied ‘OK’.
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November 2020 by Koreen Parodie
ATM process is the slowest I have ever seen. The option for human interaction defeats the purpose of having an ATM labeled lane. Should never take 20 minutes to process four three cars.
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October 2020 by Ryan Rech
The ABSOLUTE SLOWEST BANK IN CHARLOTTE. If there are two to three people in front of you at this drive through, plan on being there waiting for about 30 min or longer. I’m totally confused because the WF near Park Road has more bays, better customer service and it’s closed due to covid. So stupid.
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September 2020 by Janmesh Shukla
Pamela the branch manager was very helpful and has excellent customer service skills. She helped me in a timely manner and answered all my questions. I would highly recommend this Wellsfargo branch for service. ?
