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April 2024 by Disean Bullock
We didn’t enjoy our food at all… we got 3 meals, all of the fries tasted like it was cooked in old as grease & they wasn’t hot. Not to mention for them to take forever to give us our food in drive through, the burgers wasn’t hot either. This store needs to do better.
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March 2024 by David Musselwhite
This was the second Wendys we went to. The Sugar Creek Rd store was closed inside because "he was told not to open the dining room". Looking in the window, there were 4 men inside not doing anything. Wendys on Kannapolis Pkwy was great, the people and food were good.
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March 2024 by Floyd Richardson
Love the
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March 2024 by Ronald Gregory
Store employee was eating her lunch while getting patrons food order no gloves being used and cashier thougt she was doing a favor by taking orders from customers very unprofessional and restrooms were dirty
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March 2024 by Tyler W
This is actually the worst wendys I’ve been to. Something every single time to remind me not to come
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March 2024 by Kristina Hoggard
Will not go back, If I could give it 0 starts I would. I do not normally give negative reviews because I know people can have off days but today was ridiculous. Ordered thru the app, went in to pick up only to be told they were out of half my order. Did not have the soda type or tea needed. Did not have the cheese sauce or baked potatoes. So I said just cancel my order and was told they could not do that I had to do it thru the app. Found no where on the app to cancel. They had already made part of the food and it was cold because of them telling me what they did not have. Did not offer to refund me the difference when I suggested replacing with a cheaper meal. Why let me order thru the app if you do not have the stuff available. MOD seemed to not care so I will be calling corporate or whatever number I have to. I still have to leave with out my food because they could not complete my order as was placed on the app.
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March 2024 by John Wiese
These prices for low quality food has to go.
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March 2024 by S B
Ghetto!!! 93 score. Rude. The fat dread head at the window was rude and the manager didn’t even check him. It’s fast food. What’s the hold up and why is the Lobby closed? Lazy workers. Don’t waste your time here.
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February 2024 by Andrea Watson
How can I rate a place that keeps saying they are only accepting mobile orders. Might as well shut down.
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January 2024 by Highflyer28
If I could give this store half a star I would. The only thing they did correctly was immediately respond when you mention the phrase "we want a refund". I was in the area on vacation last week and my son was not happy when he didn't get his nuggets TWICE even after asking for fresh and hot food. So we got to the drive thru around 10pm the attendant said it was "cash only" so we assumed credit card system wasn't working and we happened to have cash to pay. Boy was I wrong and now know to leave next time this happens. Our car pool ordered 3 simple meals. We waited to the side for 15 minutes just to get bags that weren't even warm! After we asked for a refund they said "we don't give refunds" so we just told them if we could just get a redo on our order and not cold food thats all we really wanted at this point. So we got our redo on our order and just drove off. We told them a total of 4 times what our order was and they missed the nuggets both times, a chicken sandwich was also missing and there were no napkins, straws, spoons, etc in the bag. Thankfully our hotel had all that. I have never experienced this EVER in my life and I thought the fast food chains in my area were bad this store says "hold my beer". Hopefully the McDonald's across the street isn't as bad.
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January 2024 by Atticus Stark
Normally you get either rude, slow, or a wrong order. At this location you get all 3! Horrible store, management needs to start over with this one. From being told they can't accept orders after waiting in line to straight up ignored by staff, its just bad. Go somewhere else.
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January 2024 by K E
This place is an absolute joke. You cannot close a restaurant for orders at 1:30 in the afternoon (for a shift change of course!) when people are trying to get lunch. That is the dumbest thing I've ever seen. And all I wanted was a drink.I don't know why they think that this location is good enough to closedown during rush times like lunch and dinner, but if they keep this up it'll be shutting down permanently pretty soon. There's no way that they can make any money this way...
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January 2024 by Chris Goodwin
Items on the menu board and on the app are "no longer offered here". I bought a premium burger, the meat was overcooked to the point of being burnt. The bacon was almost raw, but at least I got it. The last 2 times I bought the most expensive breakfast sandwich here, the bacon was completely missing. Unlike the McDonald's across the street, this owner has done nothing to control the panhandlers in the drive through. There is NO ownership or contact info posted , quite purposely I assume. Wendy's Corporate, PLEASE force this store to close and stop ripping off the tourists that pass through here daily.
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January 2024 by mikaila blocker
All I ordered was nuggets and fries and it 15
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January 2024 by Black_ Sigmund
Never come here. Can't for a week straight was on shift change every time. Smh can't get no damn food