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March 2024 by Tracie Wagstaff
I waited in the drive-thru for about 45 mins to an hour and about 6 cars were waiting behind me & about 3 cars in front of me. It was about 7:30pm ish on a wednesday night. I Finally got up to the window when a female came on the intercom & asked me if I was ordering through the Mobile App. I said no then a male came on the intercom & said that they are only taking Door Dash & Mobile App orders. This is the 5th time this has happened to me. Also there have been multiple times where they have told me that the Frosty machine is broke. The worst Wendy's location I have ever been to in Charlotte, NC. They mine as well just close this Wendy's location down. I will be calling Wendy's Corporate Office & also the BBB. ? ? ? ? ? ? ? ? ?
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March 2024 by Sydney Carpenter
This Wendy’s is consistently a terrible experience. Wait times usually at least 30 minutes even without anyone else in line, employees are rude, consistently out of regular items like chicken or beef, never an apology for anything that is obviously going wrong. There has also been a car that has all of the windows smashed in sitting in the parking lot for many days really tying it together. Just disappointing all around.
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March 2024 by Herbert Davis
This by far the worst location. How and why the health department hasn't shut them down yet is beyond me. DO NOT eat here and please report to health department so action can be taken. Food is old they sell you and your order will be completely wrong everythime.
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March 2024 by ravmatt
You’ve got a 50/50 shot of getting service. Repeatedly told “We’re on break”, “we’re prepping”, “We’re out of fries”, “The fryer is down”, or just being ignored in the drive through. Save yourself the trouble and just drive down the road to the Wendy’s by the north lake target.
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March 2024 by Porschia Black
Every time I come here there's an issue. They either have no food items or they wait time is really long.
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March 2024 by Mike Meeker
Worst Wendy's I have ever been to.
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March 2024 by C A
This is by far the worst location I've been too. Stopped here 2/29/24 for breakfast you see a car with 4 slashed tires all the Windows busted out a busted up order menu. Tried to order took them awhile to get around to it tried to order food and couldn't see what they had on the menu because it was busted up and this minimum wage worker acted like he was going to die if he had to say what was on the menu I just left the drive through at that point. He needs to be fired or shut this location down its nasty inside and out. WENDYS YALL MADE PROFIT LAST YEAR. ACTUALLY PUT THE MONEY INTO THE RESTAURANTS AND NOT INCREASED PRICES!
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March 2024 by Josh Leonard
Poorly
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February 2024 by jada magny
breakfast is never open by 8-8:30 at this location there's never any workers here in the morning
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February 2024 by Lizette Roman
Don’t order your food from here I ordered a meal plus a loaded potato and got a raw potato and old food my bread was hard my nuggets were extremely hard!!! You couldn’t bite into it…DONT EAT HERE!!!!!!!
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February 2024 by Joseph Moore
Went through the drive thru and placed my order just for it to be completely wrong. I couldn't go inside to notify them of this error because the door was locked. The drive thru was backed up to wait 20 minutes.
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January 2024 by Natalia Bennett
Workers don’t want to work, this location needs to be shut
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January 2024 by susan harrelson
I work down the street from this location and sometimes get my lunch from here... The last few times I was there I went to order a frosty but they said they didn't have any at the time... Besides that food is always good and
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January 2024 by Mony Sao
Went to this location to pick up some lunch @ 10:45am. The location said that they were not ready and that it would be another 15-20 mins before they open. I waited around for a bit but ended up leaving because I was not going to wait anymore and be late for work.
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January 2024 by Screemo Bear
Whoever the franchisee is, they need to go and inspect their investment, that location is being tarnished and ran to the
