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November 2022 by Naara N.
I've always loved this Harris teeter. The employees are always helpful. They also remember their regulars. I've lost my wallet and Josh and an unknown employee working on Thursday @2/23 nov 7 were really helpful in locating it. I've always had great customer service here. Mayalia was also very helpful and kind
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December 2020 by Charleen S.
So about 2 days ago I had left my wallet on a cart at Harris Teeter , I called today and they were very sweet and helpful , turns out they had it ! I can't believe how professional and trustworthy they were all my belongings were there including cash ! . Thank you Harris Teeter Management for saving me !!
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September 2019 by Marilyn B.
I am a long time customer of Harris-Teeter and began shopping there with my mom when it was still Teeter's. In moving from place to place, I have always sought out H-T. However, since purchased by Kroger's things have gone downhill. Produce is not as fresh and today 5 things that I was looking for which were on sale, were not available. The store substituted something at the sale price for 2 of the items. But they just did not have the other 3. I used to go to H-T and get everything, now I find myself going to 2 or 3 stores to get what I need. I may have to consider changing grocery stores and after so many years shopping H-T, I would really hate to do that. Kroger - step up and get H-T back to their previous quality.
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August 2019 by Brenda T.
This store has gotten worse over the last 3 years. The customer service is terribly lacking. Tonight took the cake. Rico in the meat department really hates his job. He should go to WalMart where customer service isn't expected. They only had 1 filet loin out in the week where they are running a special. I had the audacity to ask him if they had any more in the back. Grudgingly, he went and grabbed some. Found one I wanted and I asked if he could cut it up for me. Oh the horror! I think I kicked his dog by asking that question. Simply put, he alone will make me stop going to this location. There was another guy working - slightly older and I didn't get his name. But he ended up handing me the completed order and thanked me for my business. I hate that I didn't get his name because he was nice and personable. Anyway, stick to Publix - of whatever store Rico isn't a part of and you'll likely be good.
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October 2018 by Sarah S.
I work in the area and we love Harris Teeter. Most of our meals are from here and 90% of our coffee is from Starbucks. The manager there is great and I had one incident and he made sure that I was happy with the outcome, great customer service! The employees at Starbucks are my favorite though. The manager for the Starbucks is great, she is the best and always knows my name and what I want to drink. The other girls are always so sweet as well and the quality of the drinks are always great! I can't say enough good things about the Starbucks crew, literally the best!
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July 2018 by Lauren S.
I sent my boyfriend here to grab me a sub from the Deli and comes back with 3 slices of meat slapped between some bread w/ some mayonnaise and honestly I don't know who to blame for this so I'm keeping it neutral lol
