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January 2024 by Reyquan Plummer
Warning to all people of color, especially age ranges from 20 - 35. If you are considering purchasing a vehicle from Westside Auto Sales, be prepared to be scrutinized, racially profiled, ignored, and lied to by the inconsiderate staff. I was just awarded a new position with my job and had to transfer to Charlotte from Georgia. I left my vehicle in there so my family would have transportation in my absence. I took a bus to Westside Auto Sales to purchase a vehicle to get back and forth to work. I walked around the lot for almost an hour and was ignored. No one asked me if I needed help or offered to assist me. When I went to the office to inquire about a vehicle I was interested in, I was met by a man named Rusty walking around prominently displaying a 45 mil gun on his hip. He acted like he didn't want be bothered and said whatever I needed to know about the vehicle is posted on the windshield,which I already knew. I wanted to test drive. When I told him I didn't have a vehicle to leave for collateral, he really lost interest in helping me. When he found out I had a Georgia's Driver's license, he stopped the process entirely and told me about the new state law that prohibits anyone from purchasing a vehicle without a North Carolina ID or license. Lies! I immediately asked for my license back and walked out the without any further interaction.
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September 2023 by Shereta Davis
Rusty is extremely rude with poor business practices. Never doing business with them again!
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September 2023 by I am Jayplay
Their cars are over priced to be honest and they know it only an idiot would do business with companies like this.
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November 2022 by Eric Miller
I just recently purchased a 2009 Chevy avalanche with guys ticket to have a oil change after the oil change I started here in the ticking in the motor the ticket to Chevy there were multiple things wrong with the vehicle when I brought it back to their attention they just told me I bought it as is I advise you to stay away
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November 2022 by Clifford Johnson
They are somewhat off the grid. Their cars have higher mileage and prices so freaking high. What in the world is wrong with them?
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June 2022 by Melinda Greenway
Absolutely arrogant. Hardly spents time with you. When T odd Gorteny was the greatest. He was kind. Didnt rush it everyone. Kept his word. I went by today to buy my 3rd car. Todd was there any more. Daren Upton could care less. Arront and super rude. He wouldnt want anyone to be rude to his family. Misery shows in ones action.
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January 2022 by Bay Money TAROT
Don't buy nothing from them I bought a used jeep cash from them he said it won't stop on the road on you it's a good vehicle, I asked about the exclamation point light he said it was for tires. After only 2 weeks the check engine light came on I took it back up there it had a code he claimed it had to do with the gas cap and turned the light off told me let him know how long before it comes back on, if it comes on. It took a month for it to come back on he told me bring it back so his mechanic can figure out what's wrong it shouldn't be expensive to fix. or 1st off it he turned the light off he knew of the problem and was going to make me pay to fix it which is why he turned the light off. He claimed if they couldn't figure it out he'd send it somewhere where they would charge me $65 to see what's wrong. Darren is who I dealt with
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January 2022 by Doug Gross
Daren is honest and caring. Tough to find in used car dealer. Highly recommend.
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July 2021 by antwan smith
I recently purchased a 2008 GMC Acadia from here in LATE April of 2021. By May 9th, the engine failed. Not knowing it was the entire engine, I had multiple maintenance made on said vehicle from a brand new starter, knock sensor, brand new battery and abs sensors(front and rear) upon contacting them about the issues, I agreed to accept the replacement of the motor to be added to my final balance. All I asked in return was for a temporary vehicle to continue to get back and forth to work of which was denied. I do NOT recommend ANYONE from the Charlotte, Nc area to go there, they sell nothing but used lemons and dont want to accommodate you if there is an issue with their unreliable vehicles and customer service. I REPEAT, do NOT buy from there
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June 2021 by Melissa Clay
Unbelievable....lost for words...I know you should pay your payments on time, but we are in the middle of a pandemic..I have been out of work struggling with Covid...I owed them only $600, I'm from Wilmington, but I live in Charlotte...they came and repoed my car for $600 and it costed them $500 in towing fee...do you know.i could not get my car back because they wanted me to pay the car off 6,000, so now they have my car and wasn't even willing to put things into consideration...mind tou the check k engine light been on since I rented the car...it was not my car basically
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May 2021 by Molika Washington
Don’t buy a car here they will sale you a lemon if I can give them 0 stars I would
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February 2021 by LaMario Spence
Great place!
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February 2021 by Alicia Roseboro
Best Placd to buy a Car. Friendly. & Family Oriented
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December 2020 by Mrs Brooklyn
Todd was the absolute best. My Ford Taurus is the best. Can't wait to say its mines. Very helpful men in this auto place. Their respectful and sweet. Thank you for me and my wife's car.
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August 2020 by Aqua Flow
Customer service great despite no matter how much you get a car checked out you never know what problems you will face. But and check out at your own risk.
