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February 2024 by Michael Engelbrecht
very professional with great communication leading up to the delivery
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January 2024 by Bruce Stouffer
They lied to us about giving us a warning when they would arrive. There was no one that could help us fix our issues. And changed our arrival date without us knowing after they asked us to pick one (the item is sitting in a warehouse 10 miles away for the past week). A terrible experience
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January 2024 by Robert Young
RXO Express has been the AMAZING company to work for.The Supervisors/Managers all the way down to Dispatch is very hands own and makes driving for the company very comfortable.
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January 2024 by Vincent Montgomery
Once they book you, they are very hard to get in touch with. Good luck
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January 2024 by Damir Zahidic
Booked load on 12/21/2023 and was supposed to be 48 hrs drop trailer at Flint Mi General Motors today is 01/04/2024. and we still did not get our trailer back saying now they need dot sticker and driver showed it to guard when dropped the trailer Nothing on rate con about this emailing this Sammy Hinze guy from RXO that I booked load with no response Please be awere not to book loads with this guy from Dallas TX to Flint Mi because you won't get your trailer unless you go with police Never gonna book loads with this guy ever again and I want you guys not to make same mistake He needs to go because he is making RXO look bad
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January 2024 by Fernando Gonzalez
Thank you guys for the hard work!
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January 2024 by Ron Crider
Terrific delivery team! Very efficient and friendly. Don’t let these guys go!!
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January 2024 by Darlene DeRosa
Great guys great service no issues at all
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December 2023 by Kris Escalante
I am beyond irritated with this company. I purchased a washing machine at Sam's Club, and the "white glove" delivery was turned over to RXO. RXO scheduled a delivery to my home for the afternoon of December 6. RXO didn't deliver within the 1 pm - 5 pm window, and when I called after 5 pm to get a status, I was told by the RXO customer service that the driver indicated that I canceled the delivery that day which was false. RXO customer service told me that they filed my concern and that I would hear from someone. Instead of someone reaching out to me the following day, I received an auto-generated email that showed me the next available delivery date was December 20.I am angry because 1) I was promised delivery on December 6 and I didn't receive my item, 2) Someone working for RXO falsely claimed I canceled the delivery, and 3) No person at RXO contacted me on December 7 -- as was promised on December 6 -- to get a prompt reschedule and instead, I received an auto-generated email with a December 20 date.I reached out to RXO on December 7 because I was concerned with the next date being December 20 and I'm without a washing machine. The customer service person I spoke to on December 7 could see that the driver never called me (confirming the driver lied that I canceled the order).This is unacceptable delivery support from a company and I am angry at the unethical situation with an employee lying about an interaction with me that never happened.I've filed a complaint with the BBB.
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December 2023 by Horst Grau
Delivery duo was polite, clean and well mannered. Didn't have shoe covers but promptly took shoes off when asked. Definitely one of the best delivery experiences I've ever had.
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December 2023 by Heather Shell
Delivery was right on schedule. They brought my Telly television inside of the house for us and then promptly left. Which is what they were supposed to do. They were very polite and courteous. And the TV was delivered without incident. I definitely would recommend this company.
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December 2023 by Wendy Poovey
Highly recommend. The young men communicated when they were on the way, were prompt, professional, and kind. Thank you. The scheduling was simple. Honestly it could not have been any better. Great experience.
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November 2023 by Dawn Phillips
The communication was awesome, arrived exactly when they said they would, installed quickly and cleaned up everything! Jeremy and his team were amazing!
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October 2023 by Marla Yost
The delivery team was polite and efficient. They readily and carefully moved the heavy filing cabinet upstairs, which is something I couldn't do myself. Thank you so much!
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October 2023 by David Felts
They did a wonderful job of delivering our bedframe and moved up our delivery date to most earliest time. I would definitely recommend this company
