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November 2023 by Lee Newman
I wish I could give six stars! Got a flat on our anniversary and it really put a bad spin on the trip. I figured we'd burn a whole day just getting it sorted out. These champions had us in and out in under an hour.
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November 2023 by Michael Smith
The manager, Paul, was great and the employees too. We were on vacation and had a flat, they replaced our tire and had us in and out quickly. Was a real good price on the tire and labor, definitely did not try to take advantage of out of town people. If you are out of town and visiting Cherokee or Maggie Valley area and have a flat, this is the place to go. I had a flat on highway 19 towards Cherokee and had to ride on it for a couple miles before I could find a place to get off highway andriding on it flat destroyed the tire. After getting the flat changed, I found a Cherokee Police Officer who recommended this business and said he trusted this business and that was all I needed to hear to know where to go.
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November 2023 by Joseph Baron
Oct 24, 2023 - At first they seemed helpful, but ended up fooling me. We had just rolled into Cherokee and dashboard showed low 22 lbs pressure in one tire, told me I had 3 nails in the tire and it was not repairable. Ok, a new tire or two but they didn't have the same size and wanted to sell me tires that were almost the right size. I wanted to look around for the same size as my other tires they said they were the only game in town and said the closest tire seller would be towards Ashville. I asked them to air up the low tire and to please check the spare for pressure in case I need it. They didn't charge me so I tipped them $20 but when I got to my car the pressure still showed 22 lbs, I asked the guy I gave the tip money to about it and he said it would reset itself in a few miles and that they did put air in the tire. They fooled me and put me in an unsafe situation. They sent me down the road with a low tire which means they also never checked the spare and took my tip money with a smile. Thanks for the lesson.Oct 29, 2023 The response from the owner shows me that there is no concern that I was lied to multiple times. Luckily my low tire, which still had 21 lbs the next morning, allowed me to go get it repaired in Bryson which is only 13 minutes from Cherokee.
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September 2023 by Cayleigh Carson
amazing place. always super reliable and charge fairly. came in and asked if they could do an oil change before work and they got me in and out within 20 minutes. thank you for the great service
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September 2023 by Millie Turner
We needed a tire put on Sunday and CT&AR was the only shop opened. Not only was the young fella who put on our new tire fast but he was also responsible with his prices, which we can really appreciate that, as we were out of town on vacation and it was a Sunday. We highly recommend CT&AR for your automobile needs!
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September 2023 by Tommy C
Was visiting from out of town. Car started pouring out fluid. Brought it in there like 5 minutes before they closed and left it over night. Was woken up early by good news the hose just came loose. They were honest and just charged 10p to flush out whatever coolant was left and fill up with new coolant and give the car an inspection bet please
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September 2023 by Kathryn Roberts
Me and my husband were celebrating our anniversary and our truck stopped. We needed a battery and called this place, but we got here 15 minutes before closing time but the open sign was lite and bay doors were open. The owner or worker was outside smoking and my husband got out of the truck and they talked. My husband got back in the truck and said the guy told him “we’re about to close “. And wouldn’t let us out of towers buy a dang battery. I for one, couldn’t do someone like that…. They just talked on the phone and it literally took us 3 minutes to get to him. He should’ve told us on the phone he was closing. No compassion for people that really needed help right then. SMH
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August 2023 by Ксиоми Я.
We took our car for a simple oil change and now our car is unusable with a damaged engine, our car never had any problems till we took it there, saying it wasn't their fault when they know it was because they failed to tell us important information that could have prevented that.
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August 2023 by Tom Davis
I wish to thank mechanic Paul and the other mechanics who diagnosed my transmission issues of leaking fluid in my 2000 Dodge Dakota on 8/1/23. They didn’t try a say I needed a new transmission and were honest about the repair not costing an arm and a leg. It is refreshing to find a shop that doesn’t try and gouge the customer for repairs that aren’t needed. I highly recommend this shop based on my experience and will patronize them again. Thanks again.
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July 2023 by Jason Knox
My CV Axle started messing up halfway to Cherokee from Charleston. We were on our way to enjoy a week in Cherokee. After limping to Cherokee I gave Cherokee Tire a call and they were able to diagnose and replace both CV Axles in the same day and for a reasonable price. Would definitely recommend this shop for your car repair needs.
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July 2023 by Hope Mishlan
On vacation had an issue that needed immediate attention and that is exactly what we got here. They had us in and out in 30 minutes and charged a reasonable price. Highly recommend
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May 2023 by James Wilkerson
My first time to the shop was very impressed with Paul made a good impression on me also in joyed talking to (sorry I forget her name) lady in the office I'll be back again thank you Quincy Wilkerson
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May 2023 by Beau Carroll
Home of the $15,110 oil change. If you want to buy a new engine then this is the place for you. Can I prove they messed it up? No. Can I tell freinds, family and anyone who will listen? You bet your sweet a I will
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February 2023 by Lizabeth Middleton
Good advice, friendly down home feel. Very good people.
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February 2023 by Spencer Stevens
Great staff! Prompt and efficient. Reasonable prices.
