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January 2024 by Terri Miike
By far the worse starbucks ever.Coffee ALWAYS taste burnt, like extra burnt.
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January 2024 by Samantha
Does not function like a normal Starbucks. They charge for non bottled water and none of the wall outlets work in cafe.
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December 2023 by Charles L
If u order ur drink without ice...you only get half of it?
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November 2023 by Adele Finley
Awesome service friendly
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November 2023 by Jeff Lowe
Don't like my wife being called old lady by Lindsay, when she messed up the order, I was standing right beside her when she ordered .
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September 2023 by Angela Stier
This Starbucks charges per pump added to your drink, everything that is normally included in your charge is a separate fee. I live in the Clearwater area (touristy etc) and my drink was more then double the normal price. They are also extremely rude "Starbucks corporate has us charge for every pump separately that is their rule" um no it isn't.
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July 2023 by Destiny Robbins
I've come to the Creek Tower Starbucks at Harrahs Cherokee each morning I've been here and for a $5 coffee the same cashier two mornings in a row "needs" my ID to charge my card. Now typically this wouldn't bother me a bit, but I think she's judging me based on my 7am appearance (which I'll admit- I rolled out of bed for Starbucks as usual). Yesterday, I talked with other employees that said no one at the resort should be IDing you unless it's over $100. I understand Starbucks may have some separate rules from Harrahs and require it- but the lady is not asking everyone for their IDs- I stood around to see today. It's insulting to be treated with less respect than other patrons, especially when we're all here to relax and have a good time.I'll be going to Cherokee Tower the remainder of my trip in hopes to avoid her and her selective judgment and to recieve the usual great experience I've otherwise known Starbucks to have....At least the coffee tastes good!
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July 2023 by Travis Burton
Service was absolutely terrible there were 2 Caucasian girls at the front counter and they just sat there and looked at me for serveral mins before they even acknowledged me and when one girl did acknowledge me she asked me have someone helped me and i told her no and she had the nerve to just walk off and still refuse to take my order and the other girl didnt even try to take my order she just continued on doing what she was doing but yet the other white couple that was after me got served faster than i can even take a seat out in the lobby. I feel like because i was black that they didnt want to serve me i feel they should get some kind of disciplinary action after this they looked at me as if i was a criminal and all i wanted was a cup of coffee. Very poor service!!!!
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March 2023 by Janet PinkPoodle
Walked up to the counter at 12:30 on this day, 2 employees busy in the back doing whatever it is they do, the counter was cluttered with receipts, stapler among other items, they see me standing there and they said nothing so I asked are y'all closed? Neither female answered, so again I asked Hi,are y'all closed,( Me being the only customer standing there) she said No, and used a tone as if...Duh!!. I stood there a couple of seconds then I just walked away. All she had to say was I will be right with you. I won't order coffee there again. Not the first time I've been treated rude.I went to Gordon Ramsay's coffee bar instead.
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December 2022 by Alesha G.
One employee was nice that took my order, the employee that made my drink had a nasty attitude. I did not want any whipped cream on my drink and it was too much peppermint in it, I took the drink back and explained that nicely didn't have an attitude or say anything mean, she took my drink poured it out slammed my cup in the trash and remade the drink. She did not call my drink out to let me know she finished and then when I went to get it, I said thank you and she ignored me. So attitude deserves 1 star
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December 2022 by Amber Frayer
The drinks were really good and the staff was very nice
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October 2022 by Lisa Jones
They were short staffed and I didn't want to wait...I did not buy anything.
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September 2022 by ValD Appleton
The cashier was very unpleasant, no eye contact. Said good morning trying to help the energy, she said nothing just can I help you Real Dry. Too top it off Danish looked and felt like bricks. Ended up throwing everything away. I will never got back there again. FYI if you're at the casino go to Ramsey Food Court. The best ? ? ?
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August 2022 by Anthony West
There are plenty of handicap parking spaces and many free parking spaces. The building is in excellent condition. The employees are friendly and extremely knowledgeable about the products sold in this coffee ☕ store. The coffee sold in this store has world wide appeal. My person suggestions is to pick a store and make it your favorite. Once the employees know your preference you are likely to have a more enjoyable experience. Overall, I am quite satisfied with Starbucks.
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August 2022 by Basil Doerhoefer
Coffee was good, but the bagels and egg sandwiches are notably inferior to every other Starbucks I've been to. This particular store seems to have higher prices and lower quality.
