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January 2024 by LexieJ
They Racially profiled me as soon as I walked through the door I came to get money out of account and the cashier asked me several questions about what I do for work , then proceeded to call the Fraud department to have my account blocked , that was on December 22,2023 , it’s now January 4,2024 and I still don’t have access to none of my money and now I’m behind on my rent and car payments and etc , and nobody seems to give a damn because of race !! Also I called the headquarters and my account is STILL blocked for another 10 days !!! Just because they want to monitor my money , no checks have bounced no nothing !!!
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July 2023 by amanda sorenson
Do your self a favor and just don't bank here.
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May 2023 by Sarah Beight
Great experience every time specially with Joselyn who opened my account and always available for all my banking needs! 10 stars! ⭐️
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March 2023 by Candace Varela
I’ve been using this bank for probably 20 years. I’ve never had any issues and everyone is always so helpful!
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March 2023 by Lauren Gantt
By far the best bank in Cherryville! Joselyn and Denise are so helpful when I’m confused. Joselyn can also explain things to me in Spanish which really helps. Much love to the ladies running this bank like champs! Need money? GO TO TRUIST!
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December 2022 by Matthew Poe
Slowest bank known to man
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October 2022 by Charity Clark
Rude and they didn’t have a notary. I was in here before and a really nice woman notarized a document for me and said they also had a list of people available to notarize things if a teller couldn’t. I wasn’t offered that list this time and the tellers were very unhelpful.
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November 2020 by Grace Mull
I am beyond disappointed in the experiences I’ve had over the past three years of having an account with BB&T. I have had to get a new card four times, and not to mention the $140 stolen from my account which I “can’t get refunded”. The whole point here is I keep all of my money cash because I am scared to even put more than $20 in my account due to the fraud that has happened and me not being refunded for it. I will be moving banks but for anyone who doesn’t want their money stolen, I don’t recommend.
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October 2019 by James
Worst Bank I have ever done business with. They constantly kept my account messed up and never done one thing they promised once I opened my account. Also there custom service is a joke . I think it to be very sad that it takes an entire lunch break just to make a deposit. .
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July 2019 by Aaron Moore
Best experience ever!!! Recently got a new manager and she is amazing, very knowledgeable. A wonderful branch, with nice tellers who have been there a while.
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August 2018 by Tyler Eller
Worst BB&T branch ever. No other branch has a problem cashing or depositing my payroll checks but this branch wouldn't.