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January 2024 by Sara Hill
AAA sent this towing company, after I explicitly told them I did not have battery problems they show up in a pick up no tools other than a battery, tester and wrench’s insisting the problem was battery. I bought it still car wouldn’t start then told me I had to call company again for a tow(which was the original plan) several hours later no tow I called Geico who arrived 15 minutes later and towed me and car home. Total hours spent waiting for AAA recommended B&D was 6 hours. I had to call company only to be told they did not have a tow truck to accommodate. I got the run around, and jipped out of $168 for a battery I did NOT need!! AAA to be a premier member over 30 years was terrible with assistance. I was disappointed and disgusted with their lack of communication and concern and including B&D towing showing incompetence they just wanted to sell a battery did not search for source of problem the technician had no clue all he knew was install a battery again driving a regular pick up.
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November 2023 by Sandra Graham
Had to have them come out and unlock my car. Very quick. Very professional. Reasonably priced.
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October 2023 by Chris South
Freddie was quick to the scene after another company showed up and wasn't qualified to do the job. He made it work with what he had to help my daughter from being stranded. A+......
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March 2023 by Lora Willard
Was there 45 minutes before estimated. And had us back in our car in less than 2 minutes! Absolutely satisfied!
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February 2023 by Amber Beacham
Were shall I start. B&D towing is my go to any time we break down no matter were they come right to us. They also take vehicle for me where they are needed. Very polite and respectful group of people. Would refer this company to anyone out there.Services: Car towing
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January 2023 by SHEREK BOND
The staff at B&D we're very nice and out of all the tow services in Greenville, B&D has been top-notch. Every time I call they always come through. Thank you B&D for your get service
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December 2022 by Lori Waters
AAA sent these guys to help me once and now I only call them if I need a tow, lock my keys in my car, have a dead battery, etc. They are so friendly, prompt, helpful, and knowledgeable. They truly go the extra mile to help their customers. As long as they are in business, I'll never call anyone else.Services: Car lockouts
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December 2022 by Heather Smith
Nick was wonderful! My daughter is a student at ECU and needed AAA roadside assistance tonight. He was so helpful, speaking to me on the phone about what was going on and even waited for her ride to arrive so she wasn’t stranded alone. Thank you so much Nick for all of your help!Service: Car towing
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December 2022 by Addie Cook
Alejandro is the best person I have ever met in my life, he is so funny and kind. Give that man a raise !Service: Tire change
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December 2022 by Lori Hines
AAA sent these guys to help me once and now I only call them if I need a tow, lock my keys in my car, have a dead battery, etc. They are so friendly, prompt, helpful, and knowledgeable. They truly go the extra mile to help their customers. As long as they are in business, I'll never call anyone else.Services: Car lockouts
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September 2022 by Carolyn Cherry
TO: "B&D" TOWING AND RECOVERY...I WOULD LIKE TO TAKE THIS MOMENT TO THANK YOU AND YOUR STAFF FOR BEING SO KIND...HELPFUL... AND COURTEOUS...AND TO ANYONE LOOKING FOR A GOOD TOW COMPANY FOR THEIR VEHICLE I DEFINITELY WOULD RECOMMEND..."B&D" TOWING AND RECOVERY... TRULY I THINK THAT THEY ARE THE NICEST TOWING TECHNICIANS THAT YOU WOULD EVER WANT TO MEET?????
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September 2022 by Stephanie B
This company was called through AAA. Was told that someone from the company would call or text to find out exact location. Never received a call or text from them. My husband had to call them to find out where they were. After being told they were behind, but he would be next. After 2 hours someone finally shows up just to say they can’t tow my husbands vehicle because it has a ladder rack on it. Then what good is your company if you can’t town a GMC Sierra 2500 with a ladder rack on it. What’s the point in pulling up with a big rollback. The driver then said he could tow my husband if he paid cash….that’s why we have AAA…they pay you!! Sounds like the driver just didn’t want to do his job! This company is worthless and only gave 1 star because I had to. Will not use them or recommend them to anyone.Service: Car towing
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September 2022 by David Ryan
Called them through Triple A. Their driver Dalton called and was at my place within 20 minutes. Super nice, super polite, super professional. About 10 minutes after he left, he called me to let me know he overcharged me $6. YOU CANNOT PAY FOR THAT KIND OF INTEGRITY! Could not have been more impressed.
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September 2022 by Amber Decker
Fast response time and super friendly and professional driver. Definitely made my rough start of a morning a little easier.Service: Car towing
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June 2022 by Alisa Peele
I did not personally use them but today one of my customers had a flat. She called and they would not change her tire because she has after market wheels. She only wanted them to put her spare tire on. She sat for over 6 hour with 3 different drivers coming and not charging her tire. The website says they change tires and put on the spare. She was charged $100 only to get her car towed and dropped off in the middle of the driveway at the shop.
