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November 2023 by Tim F.
horrible place to do business! bought a necklace for birthday present and was too small, tried to exchange or return, just hours after purchase the very same day! and Matt (said he was owner) was completely unwilling to help in any way at all!! Was extremely rude and unprofessional! will never go back there, and suggest no one does.
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August 2023 by Caupron Sullivan
Tried selling them my mandolin the other day, asked for 50$ for it, they said no one would be interested in it, put it on Facebook market for 100$ and had over 25 offers for it, and sold it. Glad the pawn shop turned me away, I got more money. I don’t recommend this place at all. Also went here before to sell my gold, and they told me it was fake, went over to jewel recycle in Cary, and made over 1,000$ for my gold. So please sell your gold to jewell recycle in the cary location. Clayton gold and pawn should be shut down for good.
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June 2023 by Selena Montague
The guys that work here are decent people and very friendly. I had some scrap pieces of gold and they gave me a good price. I do not know why they only have a low score but I think they are better than what is said about them in my honest opinion.
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June 2023 by Michel C.
They sold me a broken nail gun that unfortunately I didn't know wasn't working right so i took it back and immediately they said they wont take it back and told me to leave and don't come back. Owner was really disrespectful and rude!! If you want great customer service DON'T GO THERE!!!
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June 2023 by Carolyn Hines
I went to pick my two gold chain up on a Thursday and they claimed they called me all week which was a lie because I had no missed calls in my call log from them. They had put them on the floor for sale.If you need to pawn something don’t go there.
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May 2023 by olivia jordan
Worse Pawn shop I’ve ever seen. Well not really but it’s up there with terrible. I use to work at an awesome Pawn shop where we kept a variety of pre owned and new items from musical equipment to tools, jewelry, sports equipment and random fun things like, like, like a mini trampoline. This store has Jack nothing every time I call to ask. It’s dirty and just not fun. Waist of a great space if you ask me. Prime realty. I say step it up or sell to someone passionate about running a business.
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May 2023 by Lisa Weaver
Very rude. Could have cared less about making a sale. Won't be back!
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February 2023 by Tim Sanders
Definitely good deals my place to go guys super friendly great prices and negatioatble on must things I go here all the time to buy things Definitely try it out
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May 2022 by Tisa Holt
Walked in for 2 seconds. The guy was horribly rude. We left and will never return.May 17th, 2022 at 11:30.It's my birthday today and really didn't need to deal with a j****
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January 2022 by jennifer Carroll
I bought a pair of earrings that the guy claimed were Sterling silver but you can twist the earrings and they go right back to shape they were something that come from a bubble gum machine so I go back to explain i was told to get out. These people are crooks don't buy anything from them they are rude and deceitful. Will be contacting BBB to report them for running a shady business.I can't believe people in Clayton would just steal people's hard earned money like that!!!!
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May 2021 by Ray Polk
Very poor customer service. I called about a lawnmower and the guy was very rude
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March 2021 by Chris Best
Pawned my grandmother's antique diamond engagement ring and great grandmother's emerald and diamond ring and had them test both of the large diamond and emerald stones upon receiving them and just went to pick them up and had them test each again only to have them both test negative this time. Machine my worse fears confirmed. They swapped out both antique stones for FAKES! CROOKS! THIEVES! ROBBERS! Right out in the open. I already contacted my attorney.
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December 2020 by Jonathan Lombardi
I stop by this place about once a week to check the shelves. I've bought a few things here and there. Tools mainly. I've never had a bad experience until recently. I bought a set of battery drills there, and after a couple days I realized that the batteries (one in particular) would not hold a charge. I know they don't usually accept returns, but I decided to try anyway. They made an exception and gave me an in store credit, which was fine since I go there all the time. So that's worth a five star review in my book.Otherwise good place overall. Prices are pretty decent and tools always have fully charged batteries so you can try them out.
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August 2020 by james mirgoli
Had what I was looking for but not in very good shape! Check what you want before you leave to make sure works and in clean condition!
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July 2020 by Amanda 1095
Not helpful, not nice.
