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January 2024 by UGLY Thebrand
Horrible customer service. I was treated like I didn’t even matter. I went with the intent to make a purchase. Just to be told I didn’t “seem” like I had the money for the down payment when I called to find out more info on the car. Since it wasn’t given to me when I went to view it. I’ve never been so disrespected by people who could care less about the quality of service. Just a quick check. I wouldn’t recommend anyone to even get a calendar from this people.
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January 2024 by Raphael Futa
We bought a car from the dealer and the car didn’t even do a month the car engine died and we tried to car the dealer to tell them about the car they told us we can’t return the car back it’s every big mistake to buy a car from them don’t try to buy a car from this dealer they are selling trash ?️ of cars ?
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January 2024 by Russell Phillips
This review is coming in a bit late, but I bought a car from them a little over 5 years ago. Two days later check engine light came on, had to spend close to a thousand dollars in emissions work to get the car passable.
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December 2023 by Mykia Crowder
I’d give them no stars if I could. About 2 weeks ago today , I bought a 2012 Ford Focus from them. I told them I was coming in advance and I spoke with Esmeralda, we came up with a price over the phone since she said it was negotiable and she said that a mechanic would be checking the car out before I got there. (This was the 1st lie). I came bought the the car and test drove it since it was the end of the day, and I was reminded of such by Esmeralda I tried not to drive it for too long but no light , car appeared to be advertised . I purchased the car and then 24 hours later it overheated sitting still and it felt like the transmission was slipping or engine stalling ( I wouldn’t know the difference) . I called them back and brought the car, I was told by their manager with a very rude attitude, Yensenia Moreno, that I bought the car as-is so oh well and I was also gaslight and being told that no one would say that the car was being looked before I got there because that is against their policy, and no mechanic would have looked at it and was called a liar for saying that’s what Esmeralda said.. only after when I threatened not to leave, did they say that would look at the car and that I could have a replacement for 24 hours. I was told then that the car was fully checked out, it just needed some water, the manager even said this is my number in case you have any trouble again. I get the car back but I barely drove it then a few days ago the check engine light comes on. I take it to a trusted mechanic and was told that it has transmission failure and I need to take to a transmission shop. I started calling the office and receive no answer, text Esmeralda, no response. Only after my dad calls do I get a return phone call and by a extremely rude Yensenia about their As-Is policy and she didn’t understand why we were calling them even after she gave me her number (which I admittedly lost) and said that I could call her. She even said they never really looked at the car when I brought it the first time, they just seen it needed water and put some in. (So yet another lie) she was being so rude, I ended up hanging up the phone before she could even finish. Now I have had this car for 14 days total and I already am back at square one as I was sold a lemon. I explained to them that I’m a single mom and the situation was foul honestly. They do bad business and honestly they are fraudulent liars and you are literally risking your money if you shop with them.Since my review received a response , I’d like to update, the reason they never heard from me again about my tags is because the car was indeed a lemon and I was unable to move it at all before the 30 day tags even expired. No need to press the issues for vehicle tags on a car that doesn’t start, and the transmission overheats if your luck enough to get it started. This place is disgusting. They rather publicly state that I have civil penalties but not address the fact they sell lemons under the guise that they sell cars as is . Honestly F all of them , from the bottom of my heart.
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December 2023 by J D
**UPDATE THE ENGINE HAD CATASTROPHIC FAILURE** you guys just suck.Horrible experience. What you would expect from a shady, greedy used car dealership. I bought a 2005 Jeep Cherokee 4-5 months ago, drove alright (didn’t hit highway speeds), brakes felt off but figured I was used to a car. RIGHT when I drove off the lot, check engine, abs, trac control. Since they were closed, and I’m a Master Mechanic, I would see what the matter was. I had a camshaft response code (new camshaft didn’t fix it - it’s a loose flywheel), steering angle sensor faulty, brake performance poor. Their paperwork says SOLD AS IS, so figured no sense in sending it back. People like this harp on “SOLD AS IS”. Since then I found out the driveshaft was ready to come apart, the rear brakes HAVE NOT WORKED EVER. Checked to see why my brakes were touchy and found rusted rotors, brake pads that are NEW - after a few thousand miles put on them. Not a score in the rear brake pads and now the truck just shuts off while driving. I don’t have the means to take care of all issues and they had to know about them AS THEY CLEARED ALL CODES PRIOR (handheld obd2 has a “recently cleared” section showing how many drive cycles since cleared. It was just before I test drove.) Most if not all (flywheel/camshaft/brakes/driveshaft falling apart) should have been spoken of. And don’t respond saying “it could have happened when you left”. It literally took 15 seconds of driving to get the light. They’re slimey, dishonest and hide problems to make the sale. I could/can get into an accident due to their negligence. Please, save your response of “it was sold as is, you had chance to take it to mechanic”. Not sure how they would get to the flywheel, camshaft, brakes inop. I could care less to hear from the same people that sold me an unsafe truck.!!!!THIS IS A WARNING FOR THOSE CONSIDERING A CAR FROM THIS THIEVING PLACE! A LOT OF PROBLEMS WILL NOT SURFACE FROM A SHORT DRIVE! AND THEY DONT CARE ABOUT YOURE WELL BEING - JUST THEIR POCKETS. LIAR, THEIVES, SMOOTH TALKERS!!!
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November 2023 by Tasha King
Buyer Beware!!!
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October 2023 by Liz Owens
DO NOT BUY A CAR FROM THEM!!! They are selling garbage vehicles and tinkering with the check engine lights to make it appear as if nothing is wrong with the vehicle. My husband and I purchased a van last year (also drove almost 2 hrs to come see it) and test drove it and everything was fine, until we got home. Immediately the check engine light came on. We tried calling the day after and they were no help at all so we drove all the way back down there (2 hrs to the place and 2 hrs back) in hopes that something be made right and they did absolutely NOTHING. To this day we have had more problems out of this vehicle than I ever had on any of our previous vehicles. BEWARE.
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October 2023 by Roxy Estella
Bought a car from them in May and haven’t had any problems! Only issue was the radio that the previous owner put in was a cheap brand but i replaced it and still have no issues with the car! I will be buying another from them! Very nice and very helpful customer service!
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September 2023 by Niki Morales
Sold me a flooded car that broke down in less than 3 weeks & there was no resolution so check very well before purchasing a car from them
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July 2023 by Chad Hubbard
Great place to purchase a vehicle
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July 2023 by Rafael Vargas Zaragoza
It was good and they allow you to check the vehicle however you want.
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July 2023 by Bobby Bailey
Went to buy two cars for my girls horrible service and cars
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June 2023 by Nery Fajardo
Excellent friendly service
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June 2023 by Robert Taylor
We had a great experience at Clayton Motors. Esme was very helpful, willing, and upfront with any questions or concerns we had. Although we decided to go with a dealer closer to home, we would recommend Clayton Motors to anyone looking a pre-owned vehicle in the price range they offer.
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May 2023 by Shyan Mason
NO STAR IF POSIBLE DO NOT BUY FROM HERE UNLESS YOU WANT TO BE PLAYED OUT OF YOUR MONEY THEY ARE SELLING TRASH
