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July 2023 by Discovery Church Music
Wendy, Rebecca and Kelli are amazing to work with. It’s a pleasure to bank where everyone knows your name and cares about you. The customer service is second to none. As a small business owner receiving payments from customers sometimes gets complicated. Wendy, Rebecca and Kelli always make the time to help and it makes a difference.
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July 2023 by Brittany
We've been working with Wendy for almost a year now and she has been very responsive and awesome with handling any kind of inquiries that we have. We love banking here!
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October 2022 by Thomas Tribastone
Helped my 91 year old mom open a new account. It was the most pleasant banking experience I have had due to Wendy Willberg, the customer service representative that helped us. Thorough, pleasant and helped us expedite due to a time constraint that I had. Also followed up with her directly on an online question several days later. She was equally efficient and as pleasant as our in person visit.
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August 2022 by Matt S
My wife and I decided to leave a bigger bank and open an account here this morning. Kelli greeted us as soon as we walked in and we worked with her to get set up. It was a painless experience and now the fun begins of moving funds from the big bank we are with to First Federal. We enjoyed working with Kelli to become new customers.
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March 2022 by Bryan Kerrigan
No matter what you are looking for in a bank, First Federal offers the perfect fit. They provide complete financial services. You get an individual experience that the big banks couldn't possibly deliver. I call the number on my card for help and I get a bank employee whom usually recognizes my voice rather than a stranger from some far away call center. I look forward to banking with them now into the future.
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March 2022 by Les Clark
This is actually a Home town bank! They are always friendly and helpful. I will actually walk into the bank instead of the drive thru just to say hello! I recommend this bank to all of my family and friends!
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March 2022 by Zach Amara
I have been coming to this bank since 2014 and I absolutely love it. They have exceptional service and always have the right solution for my issues. Wendy is particularly friendly and is always in a contagiously happy and friendly mood!I don’t submit many online reviews, but this bank and it’s employees deserve this praise and support because they truly are a five star service!
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March 2022 by Josh Clark
The First Federal Bank in Clayton, NC has been tremendously helpful and pleasant to work with. They have been prompt and diligent in assisting my company with our banking needs. Would recommend to anybody!
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March 2022 by Andrew Baird
Great community bank with a family feel. All the issues that one might encounter at a mega bank are solved right here. Personalized service, actual person based lending, easy after hours secure drop are all services I rely on for my business.
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January 2022 by Brick Mortar
The staff at First Federal Bank in Clayton are always there to help. We've had many complicated and time-consuming transactions over the past year and they have been both knowledgeable and professional. Thank you for all you do!
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January 2022 by Bulldog Mfg LLC
After dealing with many big banks that want a photo I.d. ever time you walk in a bank and not to say there expensive bank fees we found a local bank that has real local nice people!There great Kelly and Wendy are the best and go extra mile to help you! Thank you and looking forward to a long business relationship to grow our local business! Thx bulldogaxles.com
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December 2021 by shannon ford
i absolutely feel at home banking with first federal. the staff, especially wendy, have helped me navigate through some challenging situations. i can always rest assured knowing they have my best interest at hand!
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November 2021 by Holland Adams
The staff at First Federal Bank are TOP notch! They are always willing to help out with all of our financial needs. They are very responsive, professional, and a joy to work with! A huge thanks for all that they do for us in the banking industry!
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November 2021 by James Gray
Wendy and Karen are awesome! They are so friendly and they make you feel at home. I wouldn't dream of going to any other bank! Stop in and open an account. You'll love them!
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November 2021 by Craig Klukas
I own and operate Hvac and Refrigeration Specialists here in Clayton N C. The staff is top notch. Wendy and her co-workers have always gone the extra mile and cared for all of my banking needs with my business and personal accounts. I would recommend first federal to all who appreciate personal service. I know I appreciate all they do for me.