-
February 2024 by elizabeth abrams
easy shopping but don't like service check don't ever get it right always have to get help
-
February 2024 by Joseph Butler
First Impressions are everything, So apparently Food Lion no longer scans temporary store employee VIP Cards anymore? Been a resident of NC for 12 years & had a VIP account since I moved down like I do for every major supermarket or food chain including BJ's; I recently moved to Clayton from Cary and ran in to get some items and headed to the main checkout with the items totalling $20.00 but didn't have my VIP card so I inputted my & my wife's numbers and nothing came up so the cashier (a young man) said here let me swipe the store discount card for you you'll still get the same discount; it totalled about $2.00 in savings.... I said thank you young man I appreciate you and I went on my way..... I returned literally 2 days later this time at self checkout with items totalling $9.80 & the same thing occured but this time (a young lady) over seeing the self checkout area said oh we don't do that anymore I turned to her and told her that you guys just literally did this for me two days ago she said sir you can apply for a new VIP card but again we don't do that anymore which I reluctantly replied Okayyyy, I had NO problem getting a new card so with a line building up behind me she sent me over to the VIP machine located at the entrance of the store with a big sign hanging on it stating it was "Out Of Service" so I just came back paid what I owed ($9.88) to be exact and went on my way.... Even the lady on line behind me stated if that was the only issue she would have just swiped her card for me but I told her I appreciate that but it was the principal and going forward I would probably have to get a new one anyway but thank you. It's hard to believe a large supermarket chain is going to inconvenience and nickel and dime customers over at best a dollar discount when there are 100 other options to choose from nor was I going to huff & puff over the situation (Definitely not worth the aggravation) nor was it going to make or break me or change anything but I do wish their employees would be better trained to be on at least on the same page with something as menial as this..... I have the dates but I'm not trying to get anybody in trouble the kids were cool & it wasn't that big a deal this is more of a customers heads up. I haven't been to this Food Lion enough to make an overall assessment but this was my first 2 interactions so I'm split at 50/50.... Yes it's convenient but just like everyone else that's obviously not the only thing that I look for when it comes to shopping.
-
January 2024 by Denice Johnson
This store never has the items that are on sale available, no ground beef and this was at 10:30 in the morning Wednesday. Not one employee smiled or offered to help with anything that I needed. It’s probably the smallest Food Lion store and probably the biggest money maker. You can’t even stop to look at anything because you are in someone’s way. This is absolutely the last time that I will be in this store!!!!!
-
January 2024 by Lenora S.
Clean and inviting Food Lion. One of the better ones in the area. Produce was fully stalked. Aisles had plenty of room. Would use this location more if I was in the area.
-
December 2023 by Timothy Currin
Always loke going to this location. The store is kept very clean, and shelves are stocked and pulled up. Staff is friendly and helpful and will gladly look to see if there is any back stock if a particular item happens to not be on the shelf
-
December 2023 by Leah Buchanan
Very clean store great customer service... ?
-
November 2023 by Andrew Mariani
I like this location. Clean store, friendly staff, and am always able to find what I need
-
October 2023 by Daniel Schaub
Store is mismanaged. Down packing done during busy times, out of stock of common items consistently, lines line and more lines. Manager of this store should be replaced with someone that know what they are doing. None of the other Food Lions in the area have these issues and Lowes foods had zero of these issues. I usually skip this store to go to the one property managed at 42/50.
-
September 2023 by Ralix Popek
Nice store and variety, but some are racist, less customer care and just doing their jobs!
-
September 2023 by Ed Yarborough
This was early Saturday morning. The shelves were poorly stocked. Many common brands were not on the shelves. Also, the overall selection has decreased.One constant positive is the quality of the staff. It is exceedingly rare not to have the staff engage with you. Great people work there, and no, I do not have family or friends working there.
-
September 2023 by Jay
I visit this store very often and have had a couple bad experiences but with only one of the team members. This particular incident happened on a Thursday night after 10:00 about two weeks ago. As I walked in the store I asked if customer service was opened and was quickly told it was closed as the associate was standing in the front of the store. I continued in the store to pick up a few items and once I went to check out, that same associate was helping someone at the customer service counter. I am a fairly nice person but this rubbed me the wrong way. I wasn't going to add a review until something similar happened on yesterday around 2:30 as I stood at the customer service counter and was totally ignored until some else came to help me. That same associate was stocking the tobacco products behind the counter and didn't even look my way to say someone will be there to help me shortly. She just continued what she was doing. This store has been one of the best Food Lions I have visited and I would hate for one team associate to ruin this.
-
August 2023 by Liana A.
This Food Lion is on the newer side, the food and service are great. My favorite is the sushi lady, if you want something special she will make it up for you while you do your other shopping. The fresh bread is always delish and they will slice it if you like. I've never felt like there was a lack of stock. But I do agree that it is poorly managed, they don't treat their employees with respect, I know someone that worked there for over 2 years and never got a raise. If you treat your employees with respect they will work harder and better.
-
August 2023 by Don Maxwell
Nice store. Clean and friendly
-
July 2023 by Toni Tooley
My favorite Food Lion. Clean, well stocked, great customer service. When I do Togo, they do a great job with bagging, replacements, and communication.
-
May 2023 by Lisa Johnson
LOVE THIS particular FOOD LION location! I drive right past the closest one to where I live straight out of my way to this location because it’s always well stocked and CLEAN!
