-
July 2023 by Phil Scarrell
Guy C Lee was our building supply company. Tim was our personnal project manager. We have built two homes with him. He is great. He really knew what he was doing.
-
November 2022 by darlene greco
We had a great experience every time we went in to ask questions and find what we needed. When we went in to pick up what we needed it was very efficient and friendly service. My husband and I commented after we left that it was so refreshing to have a pleasant experience it seems that they still pride themselves on customer service!!!
-
October 2022 by Mike Mass
Great prices and service
-
September 2022 by Ginger Leggett
We picked up a truck in Charlotte nc,at Penske truck rental box van to Guy C.Lee in Salma,nc
-
September 2022 by Kelly Battle
Professional People Running the Place Makes For Wonderful Customer Service
-
June 2022 by Tyler Regan
just not a location I would want to do business with.0
-
June 2022 by Sylvia Austin Craig
Great customer service! Was out there today getting some more lumber for our project and returning some things. Sue; James and Keith were very helpful today in getting us taken care of!
-
January 2022 by Marianna Iler
Terrible customer service.This is my 2nd time trying to purchase lumber with them. ONLY because it is close & convenient. I won’t make that mistake again.Called twice to get a quote & never received it. Got a follow up a week later asking if I was still interested. I said no I never received the quote & they said that If I waited 20 mins he would put it together quickly.. I said no.. bc they said that the first 2 times.Went with Wendell discount lumber.. super cheap & paid a little extra for delivery.
-
October 2021 by Dorothy Brinson
Great customer service with great attention to detail in helping you out and really caring and addressing your concerns. Great place to get your building supplies and ensure all your needs are met!
-
September 2021 by Stephen Woodard
Great employees and service. Michael was exceptional and went out of his way to help me. Five stars and more.
-
May 2021 by Robert Strader
I was uncertain if they would help me as from the road you can tell they deal in bulk orders. I was happy to find them helpful and courteous, and with a great price for my (very) small project.
-
May 2021 by Daniel Schaub
Multiple calls to get quotes for new doors and warranty information on my front door just to have zero estimates and call backs. You think when your trying to spend money, a company would return your call.
-
May 2021 by Justin Slabaugh
Had the materials ordered ready, 4 pick up
-
April 2021 by Marty Skinner
Stay away! Just built a house using them. Never got return phone calls from sales team in a timely manner. Took 6 plus calls from me nearly each engagement to get a call back or any response. Took way too much effort to get products delivered AND even ordered. Ended up paying way more than any other suppliers in the county, plus got 24 windows that won't lock. Yes they are installed correctly 20 of the 24 won't lock. That's a manufacturer issue but SERIOUSLY bad customer service for months except for the billing department. They have too much going on to help customers. Hold times on phone waiting for help, transferred from one to another staff member & zero solutions OR communication out to the customer. Credit & billing department plus delivery crew was very good. Overall thee worse company I've ever spent $ at. Stay away!
-
March 2021 by Belinda Small
I have never been more dissatisfied with service from any building supply company in all 20 years I have been in this business. I have always tried to use local building supply company's in this business because I have never really liked the customer service or low grade product at big retailers such as Lowe's or Home Depot. I would purchase from Lowe's or Home Depot before I would ever purchase from this company again. Want to say thank you to the very friendly people at BMC for their fantastic customer service. And if you do ever have to deal with Guy C Lee be sure you do not deal with Michael or Jerry. I hope they are not the only 2 salesman they have on board because they will lose them a lot of money in the long run....
