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September 2023 by Michael Ohlson
A generous 1 Star review.Don’t bother trying to reach anyone there. After multiple attempts over several days to contact the front desk, there has been only one answer. A rude young lady answered and transferred me immediately to a line to nowhere. No answer at all after several tries. The receptionist would pick up the line and transfer me to the dead line without even seeing what the nature of my call was.Really disappointing that any company would operate in such a manner.I guess their business model is to NOT make money.
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September 2023 by Paula Agudelo
Thank you so much, Miguel, for such great customer service.
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August 2023 by Danielle Daniels
Got my dream car!
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April 2023 by Matty D
I've used these guys a couple of times. They seem to know their stuff and are reasonably priced. If i had any gripes I would say it's hard to get a quick appointment with them, but that's probably because they are so busy because they are good. Just moved down here and was looking for a trustworthy place to get my cars serviced. I think I'm done looking. Beat spot in Clayton.
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March 2023 by Hannah Smith
Gus was a absolute help, from helping me with getting my car all the way to keeping me updated while the list on the “we owe you” gets done! If you ever go to Matthews motors in Clayton I highly suggest asking for Gus!
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February 2023 by Mr. Hubert E. Boyd Jr.
ABSOLUTELY ? OVERWHELMING AND UNEQUIVOCALLY EXCEEDING CUSTOMER SERVICE, CARE, AND OUTSTANDING PROFESSIONAL KNOWLEDGE OF ALL INNER AND OUTER WORKINGS OF ALL ASPECTS WHEN IT COME TO BEING PART OF A FAMILY OF HEART ❤️ FELT INDIVIDUALS THAT UNDOUBTEDLY GO THE EXTRA MILE TO INSURE THAT YOUR EXPERIENCE IS TOTALLY ONE OF A KIND WHEN YOU ARE SEEKING A SAFE AND AFFORDABLE CAR BUYING EXPERIENCE ?I LOVE THESE GUYS ????
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February 2023 by Stephen Hughes
I've been overcharged here for the last time. The service department here will overcharge you at any opportunity. I paid more for a oil change here than at the dealership! It's the last dollar they will get from me!Service: Auto maintenance
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January 2023 by Howard Watson
Service tech Alex was exceptional with the repairs and also explaining what had to be done and why..Alease at the counter was exceptionally warm and personable and the price was inline with the service provided.Services: Auto water leak repair
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January 2023 by Costella Butler
Great people, good service and Kudos to Uriel and the rest of the staff for putting me in my ride.
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January 2023 by Julian Alejo
Staff is EXTREMELY friendly and helpful. Would do business here anytimeServices: Wheel alignment
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November 2022 by Betterapple Pope
As always Ms. Hunt is Everything! Because of her Customer Service Experience I will continue coming in to have my SUV serviced! I greatly appreciate everything she does!Services: Auto engine diagnostic
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November 2022 by Norene Anderson
My engine light had come on a couple weeks ago. I immediately called for an appointment. During the time prior to my appointment, my oil light came on. I was out of oil, and still had 4000+ miles to go before my next oil change. Five qts later, I was told that the seal around my VCT solenoid was gone.Freddie Cruz issued me a rental car as it could not be driven anymore until fixed.To make a long story short, my vehicle was repaired and they even cleaned up all the oil that had sprayed out from the missing seal. I'm very happy with Matthews motors! They treat me right!!!Services: Auto engine diagnostic
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October 2022 by Eric Roeser
When I purchased my car at Mathews Motors I had the ceremic coating put on the car, which I love, I was in an accident had the right side of the car had to be repainted. well I contacted Mathews Motors to have the ceremic coating put on the side of the car that was repaired. They were outstanding as far as understanding what needed to be done. They informed me how long I had to wait for the paint to cure, then scheduled the appt. for me and made the whole precess a piece of cake. I never had this kind of service from Lieth, where I purchased 5 cars from. Keep it going Mathews , you guys are awesome!!
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October 2022 by SC Danzy
I have never had such a pleasant car buying experience as I did with Matthews Motors! I am telling you! From the 1st point of contact to me driving off of the lot, their customer service is unparalleled! 10 Stars ?!
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October 2022 by Ronnie Weaver
Great service very professional,on time with their service. I would recommend them to anyone seeking service for their auto. Honest and very reasonable on their prices.Best dealership I have had the privilege of working with.Services: General repairs & maintenance
