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April 2023 by Splat Pest
Honestly the best road side towing experience I think I have had. He was really fast getting to me(the truck did not even have time to cool off),the price was more than fair, and he delivered me and my truck safely. Thank you Mr. Carl
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February 2023 by Mary Frentz
I was stranded in Raleigh and Carl was quick to respond and get my truck to where my mechanic (a auto analysts) could repair it and get me back on the road. Thanks Carl!
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February 2023 by Dana Dana
My mom was stranded and Carl and his team were quick I responding to get her truck towed and mom taken care of. Will you these guys again!
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February 2023 by Doug Stone
These guys are great! Carl went over and above to do absolutely everything possible to take care of my mom's vehicle after her accident. He made sure all personal belongings were secured until we were able to get back from the hospital a couple days later. Customer service is off the charts!!! Exactly what you need in times like this. One less thing you have to worry about. Will use them again if needed. Thank you Carl!
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January 2023 by Dan Thorpe
Incredible company. Awesome owner and amazing crew. So happy we called OTW! Highly recommend!!!!
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January 2023 by rick plemmons
We were driving new years eve and the alternator went out. Called several towing companies and most were 2 hours or more and that was if they answered the phone. Called OTW and he was busy on phone and texted me right back saying he would call back. He called back in a couple minutes and then pulled up to where we were at in about 5 minutes. have dealt with many other towing companies in the past with my businesses and from now on i will be using OTW
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January 2023 by michael lindsey
Extremely fast and dependable!!! Would definitely recommend there towing services
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May 2022 by John
Great response great guy. Very friendly very fast
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April 2022 by Tara L.
The yelling & cursing i seen from this company's workers was so sadly demonstrated how unprofessional there by yelling & cussing racial slurs at worker! And the tow woman on the passenger was yelling at the gentleman whith her window down & the driver was driving around the gas station, accepting this type of behavior, this was harrassment & racism slurs being yelled out with aggression, disturbing the business so much commotion driving around 2 times! The manager was trying to break up the argument the otw driver was involved in, had to yell and force the otw driver to leave but before left was circling the gas statio, yelling racist words and harrasing the gentleman at the gas station. I had talked to the manager & called the police , & i called otw & reported the incident & asked for the manager & the guy who might have or might not be the manager 1st question he asked me was what is your color ? Im thinking like really , my color is needed! He proceeded to say that the gentleman was saying racist i said i have to put my big girl pants on & cant curse out my patients or familys because im hired to do a job in mental health! Then this lady proceeds to jump on the phone and say i wasnt there to see the whole thing ,i said i was talking to you , & the interrupts & says that guy isnt gonna get fired! I said im talking to you about how u professional otw is & i see where this is going, i will get finished with this phone call because i see no matter what i tell you im in the wrong about these 2 otw drivers being unclassy! I said you both have a good day! I do DO NOT RECOMMEND THIS COMPANY AT ALL , WORRIED ABOUT RACE , INSTEAD OF PROFFESIONAL EMPLYEEES/OWNERS! I HAD TO GO BACK IN & REPORT THIS TO THE MANAGER!
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August 2021 by Kenya Elmore
Very thorough and customer oriented. Great service.
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August 2021 by Michele Mason
Great service, very professional.
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March 2021 by A Pair
The 26foot Uhaul truck I was driving got stuck in the ditch at new location \\u0026 OTW came \\u0026 got me out. He respectfully asked my new neighbor if he could come through her yard to get in front of the stuck truck. It was a long moving day(loading/unloading) and the OTW driver was jusr awesome! Thanks!
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February 2021 by Chris Thompson
I called Carl for a tow from Powhatan to Garner. He arrived in 20 minutes just like he said he would. I didn't end up needing a tow since he was actually able to fix the issue. Real nice guy.
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January 2021 by Kayden Williamson
These guys are great!! My car wouldn't start so I called for a tow to the mechanic. They came out quickly and checked the battery and oil for me to see if it was that before they took it to tow. Ended up being something else so they hooked the car up and brought it straight to the mechanic I asked for. They were very nice and worked quickly, highly recommend!
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December 2020 by Cynthia Canevit
Seriously amazing service! Will came to the rescue. He is fast, friendly, courteous, and professional! He went above and beyond, as I am fairly new to Clayton and he brought me to Roadside Tire in Clayton. It was close, they were friendly, also professional and very reasonably priced. Will also speaks fluent Spanish. Thank you OTW Transport!!
