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February 2024 by Tania James
Absolutely LOVE the employees ! Mr .Tom is great !! Friendly environment.
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November 2023 by Kaela Rae
It was fast n goof
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October 2023 by Amanda Sather
Love love love this store! Always amazing I know I posted this 10 months ago but I wanted to make an addition. Tory is absolutely the best at helping customers and being compassionate with the fact we are all human. I appreciate the level of passion that she had for her customers! If I could give you 10 stars, I would!
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October 2023 by Michael B
Rent a center in Clayton has damaged my mailbox, I discussed the issue with the store manager who agreed they were responsible for the damage. However, I have gotten the run around on any information regarding the situation.The issue was reported to the customer service department after the store level dropped the ball on any kind of help. Again, got sent on another wild goose chase over something that is as simple as a solution to this problem.This occurred on the 25th of October 2021, and still have no resolve and no mailbox.*I have contacted that number provided in the response multiple times to no avail. It is quite apparent that this issue is being avoided.*** Update Rent-A-Center has since come back out to my house and knocked over my mailbox AGAIN after I replaced it myself, and then I gave them the opportunity to make it right again in which they did not.I think businesses like this who go around damaging the property of the residents who live there and hold no accountability to themselves or responsibility in their actions should be boycotted and pushed out of our area. I work hard for my money that I have to pay for the things that I need to provide. Then to have this big company come by and destroy the things I've worked so hard for and show so much disregard for the situation is repulsive!More than the mailbox, just terrible people period.
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October 2023 by Ebony Davis
TORRY IS THE WORST! She is DISRESPECTFUL and has been saying DISRESPECTFUL things to me degrading me SHE NEEDS TO BE FIRED OR I WILL FIGHT THIS TOOTH AND NAIL I SEE MOST OF YOUR COMMENTS IS ABOUT HOW DISRESPECTFUL TORRY IS ! SHE NEEDS TO BE FIRED !!!!!!
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July 2023 by Van Peterkin
The manager Tory lied to me about refund. She is the worst manager the company could have. She promise me that she would refund the money .
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July 2023 by Teresa jarvis
The store manage and people that work there are the absolute worst ever!!!? I have never been so disrespected and spoke down on in my entire life with any company as with this one specifically! I have been with Rent-A-Center for many years never ever well I go back again completely done thanks to the manager and thanks to her employees completely done with this place.
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July 2023 by Kayla Hawkins
This was my first time using rent a center and the 10 minute conversation I had with Tori was great, she gave me all the information I needed right up front and was so polite! Can’t wait to get my new furniture!!
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April 2023 by brandon jones
After I signed up for everything I was told I have to have a roommate call and give his information. He doesn't want his name attached to anything. So cantrl rent now. But must still pay
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April 2023 by Chris Hoeger
Always love working with these guys, especially tori. She always goes above and beyond for us anytime we need something
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February 2023 by Lissa Breezy
Was able to purchase a used yet beautiful dinning table for a low cash price
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September 2022 by Phil Piccicuto
Top marks for the folks at Rent-A-Center. Out refrigerator died after a long battle with Sears Warranty repair personnel, so we needed a refrigerator in a hurry. We called RAC, spoke to Tori, and we had a brand-new refrigerator within a few hours. That's right, we called on a Saturday morning and had a refrigerator by the afternoon. Can't expect more than that.
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August 2022 by Morgan McCue
The manager Tory is one of the worst managers or even low level employee I have ever encountered. She assumes and treats customers as if they’re poor and don’t have the money to go elsewhere, which entitles her to say and act hateful towards customers because of their desperate need to have a product. That wasn’t the case with us we liked a table they had, we had been looking elsewhere for some time and went back-and-forth on whether to actually go to this store to get it. we did and it was a mistake simply because of her. She is rude. I would never recommend this store I would never use this store ever again. My daughter passed away 1 month prior to us buying a table and chairs, which were simply $24 a week from the store. My life has been chaotic ever since this tragedy. We are having to raise her four-year-old child, as well as plan her service and just try to heal emotionally. While calling to simply find out why my balance was the amount it was this so-called manager made a comment that was morally and ethically rude and uncalled for. In spite of the fact that for over a week I tried to get a hold of the store but continually was receiving a message “this phone number is disconnected” and when I do get through a man telling me he can’t get into the computer system because it’s down. This experience was unbelievable, I strongly encourage others to go elsewhere. This location should have an over haul of management and Tory should be fired.
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January 2022 by Sophie Pearson
1 star shouldn’t be a option if I could give this store specifically the manager at the store a negative I would. She speaks to you disrespectfully cuts you off then gets offended when you match her energy and cuss her out which is the least of what she deserves. please evaluate her as a manager and not give jobs to just anyone that qualifies for a customer service position she has no basic people skills.
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January 2022 by Alexcia Jones
If I could leave a 0 star I would ! The manager Tori is unprofessional and lacks any sort of basic communication skills probably the reason she is at a furniture store in Clayton. Please just save your money until you can afford the furniture of your liking instead of visiting this s*** storm of a store.
