-
January 2024 by Kevin Polkow
Great service and friendly staff. Very helpful in a tough time.
-
November 2023 by Empty Shells
Very caring and compassionate.
-
October 2023 by Dean Perkowski
Just moved back here to Clayton and I have a pup who is very allergy prone. Every time I have called Riverwood they help immediately even if it’s just to let me come pick up some more meds quick. They are ready within an hour of me calling. I appreciate everyone there and so does Aldo!
-
September 2023 by meagan dempers
Excellent service from all staff. They assisted with all the necessary requirements getting my cat to Kuwait. Can't thank them enough!
-
August 2023 by jeanie harris
Just moved to the area a week ago and had no idea where to go for an emergency. Called multiple places…. But Riverwood seemed like the best fit for us. The ladies I dealt with got us in immediately and took care of my furbaby. Everyone was so nice and attentive to my baby. I couldn’t have asked for a better experience. ?
-
February 2023 by Elizabeth Scott
I have been bringing my senior cat to Riverwood Vet for the past 5 years. This practice is amazing. Dr. Kristin has wonderful bedside manner, and she and all the staff have been so kind to us, especially in helping treat my cat with his various health issues. When he had difficulty taking his antibiotics, they even offered for me to bring him into the office each day so they could administer the pills for me. They always go above and beyond to make sure my cat has the best care. I feel like my cat is in the best hands at Riverwood Vet!
-
February 2023 by Jennifer Gaskill
Riverwood took care of our little old lady, a 16 year old pitty mix. The care and love they have for animals is evident in the way they approach care. I can't say enough for Dr Kaitlyn and her staff. They helped make the hardest decisions just a little easier and went above and beyond to make sure we had everything we needed.
-
February 2023 by UltimateRoadWarrior9
This vet clinic was recommended by a fellow coworker. I used it 2 times over a 2 year period, my old girl a 15year black lab mix was approaching end of life.... I will keep it short and say this team are very caring of dogs. For sure I got to stay with my dog a full year after her stroke. For this I am forever grateful. God Bless Dr. Kaitlyn and the great team at Riverwood.
-
November 2022 by Ashley Christine
We are new to the area and heard such great things about Riverwood Veterinary Clinic. We have seen Dr Kathryn, Dr Kaitlin, and Dr Adam and they are all great. Dr Kathryn and Dr Kaitlin have been helping my older dog and they are so compassionate and gentle and do what’s right for him to make sure he is getting the best care without stressing him out too much. Dr Adam has my chihuahuas allergies under control with adjusting to the new environment. All of the tech’s have been great, caring, and friendly as we have been frequent patients since we have moved. Thank you again!
-
September 2022 by Ashley Egan
We are new to the area and heard such great things about Riverwood Veterinary Clinic. We have seen Dr Kathryn, Dr Kaitlin, and Dr Adam and they are all great. Dr Kathryn and Dr Kaitlin have been helping my older dog and they are so compassionate and gentle and do what’s right for him to make sure he is getting the best care without stressing him out too much. Dr Adam has my chihuahuas allergies under control with adjusting to the new environment. All of the tech’s have been great, caring, and friendly as we have been frequent patients since we have moved. Thank you again!
-
September 2022 by Lloyd Petersen
Very knowledgeable veterinarians work at this practice. All Drs. know my animals and treat accordingly. Would highly recommend this practice to anyone looking for a family veterinarian for their animals.
-
August 2022 by Paula Catalano
We had to put down our 17 year old cat down. Our vet couldn't get us in quick enough and when I called RV they got us in that day. They explained exactly what was going to take place and even though they didn't know us they showed us so much empathy and without judgement. I would just like to say RV made a very difficult decision a little bit better. Thank you, Dr. Kathryn Kahdy and your Vet Tech so much for your kindness.
-
July 2022 by Ruben Camacho
It has taken me some time to write something regarding my experience with Riverwood Veterinary ClinicI recently lost my puppy to Parvo. With all our recent new responsibilities (taking care of my inlaws whose health has deteriorated and a volatile job situation), I missed an appointment for the final set of shots he needed. This was the shot that could have saved my little guy. I thought I would get around to it, I thought I had more time...but isn't that always the case? We think we have time... until we don't.I went through all the stages of denial when he was sick. Maybe it was something he ate, maybe someone poisoned him.The night before taking him in I thought he turned a corner. He was back to his playful self, playing with his toys and finally licking some water from my hand after not drinking water for so long. Then it got bad , really bad and I called Riverwood Vet for an emergency visit.From the very first phone call they were warm , patient and comforting. I didn't know he had Parvo but I had a strong feeling judging by his terrible symptoms. What happened next is something I still struggle with. Everything that followed felt surreal, as if everything moved around me in fast forward while I moved in slow motion.I was saying goodbye and I didn't want to. Every step of the way the staff was incredible ..displaying a level of empathy and humanity rarely seen or experienced today. I wasn't ready for what happened that day.I don't know the names of who helped me through this event , I am going to say everyone in that office was empathetic to me that day. They felt my pain and shared that pain with me. They let me hold my boy as he was put to sleep, his pain gone, mine remaining. They gave me privacy to say goodbye. I stood there apologizing for failing him , half expecting him to just jump up and jump on me like he would always do. He was at peace, resting now.Days later I received a letter from the office . I thought it was just an invoice or receipt , I was not ready for what I opened. A card with my boys Paw print and condolences from the entire staff. I was floored with emotion in the middle of the mail room. I am extremely thankful for the level of humanity and sympathy from this office. This very triggering and depressing event was made easier by their caring actions and I am so....so thankful.I still hurt every time I pass by food lion. But I am reminded that despite how bad loss can feel this world has good in it that can help. Thank you so much
-
July 2022 by Michele Baker
Dr. Kathryn is amazing, she has a kind spirit and takes her time to answer questions we have regarding our dog. I would highly recommend Riverwood Vet!
-
June 2022 by Dawn Graham
Our pup did not receive adequate care due to their scheduling error. If they had performed the routine physical as they should have, we would not have had to spend six hours and $600 at the emergency vet the next day. They spent very little time diagnosing the issues he was having instead of even taking blood or fecal tests. We tried to give them another chance by speaking with the owner about the problem. While she was nice, she did not take responsibility for their mistake, and instead made excuses. Prior to this, we also had a technician who is rude and condescending. We have since had to change where we take our pet.Edit:. Added an extra star for Dr Kaitlin who isn't instantly fearful of large breed dogs.