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December 2023 by T. Instructor
Was told $35, then charged 50 when leaving. The nails were bumpy and sloppy. Asked for it to be corrected and technician defended herself. Extremely disappointed because another client had perfect nails, but I think that was only because the owner wanted to post them on the website.Don’t be deceived by what’s on the website because that is not what you will get when you go into their salon. I’m very upset and angry.
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October 2023 by Pamela Gillespie
My daughter and I had a girls' day out. She wanted to go to T-Nails for some bonding time alone. Tiffany, the nail tech, did her nails first while another tech did my pedicure. My daughter was done getting her nails done while the tech is still on my feet. She joined me to get her a pedi as well. Boom! She's finished again. I'm still getting my pretty feet done. The lady was slow, although she was precise. Whew! Finally done.Tiffany seats me at her booth while working on another customer. I watched her take her time with this lady . She's done assisting her and proceeding to take some interest in my nails. While working on my nails, I let her know I wanted to get my eyebrows arched as well least I thought. Tiffany rushed threw my nails so fast I had nails that weren't polished correctly. Once she got me in the back I asked her why is it we ,pointing to my skin color get treated so unfairly and a rush job. She stated you spend your money to, right I do although it's not appreciated. I watched her working on the lady before me, Tiffany did an amazing job, to not mention she didn't rush. To sum everything up in a nutshellTNails have lost my businessThe job performed was poor to say the least. Nails didn't look professional and eyebrows half arched. She didn't let me look in the mirror afterwards she just walked out . I know I touched a nerve and it must've been accurate. #T-NAILS treat your BLACK CUSTOMERS with respect dignity..........
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September 2023 by Cooper Stratton
I didn't have to wait. Keith was very professional and friendly. He did such an excellent job, I will gladly be making the 2 hour trip every month for him to do my nails!!!
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September 2023 by Haley Wall
I think the owner lady did mine she did amazing work !Service: Acrylic nails
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March 2023 by Meisha Mcknight
***Zero stars*** Don't do it. I have given this place more than enough chances. I came in for full set and toe polish. The technician immediately polish my toes then sits me under the dryer instead of taking me to start on my full set. 25 mins pass and I noticed that he is working on another clients toes. So I assumed that the technician who was finishing up a clients manicure would come to get me next. Ten minutes pass and I look back and see that she has started pedicures for two clients (who came together) who also came in 30 minutes after I arrived. And no they did not have appts. So I paid for my toenail polish and left.They do not care about your time or acknowledge first come first serve. Every time I go there, there is always a frustrated client. I have had many other negative experience here. This was the last straw.
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February 2023 by Google user
***Zero stars*** Don't do it. I have given this place more than enough chances. I came in for full set and toe polish. The technician immediately polish my toes then sits me under the dryer instead of taking me to start on my full set. 25 mins pass and I noticed that he is working on another clients toes. So I assumed that the technician who was finishing up a clients manicure would come to get me next. Ten minutes pass and I look back and see that she has started pedicures for two clients (who came together) who also came in 30 minutes after I arrived. And no they did not have appts. So I paid for my toenail polish and left.They do not care about your time or acknowledge first come first serve. Every time I go there, there is always a frustrated client. I have had many other negative experience here. This was the last straw.
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January 2023 by Mary Kay F.
Went in and hand my nails done by the main and he did a horrible job..I had a picture of the shape I wanted and he did not do it right and then said it was my fault because my nail beds were not shaped the same....
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January 2023 by Mermaid Dreams
Great service and friendly staff! They serve wine if requested!
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December 2022 by Elissa Carlisle
If I could give zero stars I would. I went here today because my normal salon was closed today. I just needed a gel fill in and color change. My nails look like a child did them. Every nail is crooked, the gel polish is lumpy and somehow was still wet when I got home. The woman who did them (I’m pretty sure an owner) was unprofessional and not friendly. I’m pretty sure she also overcharged me for what I got done… and she made me feel uncomfortable when I was signing my credit card receipt watching how much tip I gave her. Super unprofessional!! I will NEVER go here again even in a pinch. I’ve already made an appt somewhere else to fix this abomination!!Service: Gel manicures
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October 2022 by Alexandra Ozias
I made an appointment, when I got there my appointment was bumped for a white woman’s appointment. I am a young black woman, wanting a simple filling. They assumed I didn’t make an appointment after stating that I did. They didn’t even check the computer to see. They started to yell at me that I don’t understand. I remained calm, and left. I will not returning nor will my family. They can keep the selective clientele they prefer to respect. I am a woman of God, I will leave and not bring my business where I am not wanted.
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October 2022 by Jo F.
I go to the nail salon as a form of self care, a treat. I make sure to make an appointment before going most places. I show up on time, as per my appointment, to be basically dismissed. They took one look at me and said that I did not have an appointment w/o asking my name or checking their records. When I explained that I made an appointment and would like to start my service with my nails and not my feet, they promptly had other woman tended to and left me standing there. I do not go to the nail salon to be insulted and dismissed. I should have checked yelp first. I see why they have 2 stars as a rating. I hope my review brings it even lower.
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October 2022 by Alex O.
I made an appointment, when I got there my appointment was bumped for a white woman's appointment. I am a young black woman, wanting a simple filling. They assumed I didn't make an appointment after stating that I did. They didn't even check the computer to see. They started to yell at me that I don't understand. I remained calm, and left. I will not be returning nor will my entire family. They can keep the selective clientele they prefer to respect. I am a woman of God, I will leave and not bring my business where I am not wanted.
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October 2022 by Jennifer B.
I have gone here multiple times and received okay service. My pedicure today was nice, but the person I was with said her's was too rough and not at all relaxing. In addition, when I first entered the establishment I asked if they did eyebrow tinting and was told yes. After my pedicure was finished, I asked to get my eyebrows tinted. I was told to go to the waxing room and when she entered the room I explained that my natural brow color is pretty light so I wanted them tinted to either a light brown or darker blonde. The technician said okay and told me to lie down. She immediately began applying hot wax and stripping my eyebrows....She then said I was finished. Shocked, I asked about her tinting them and she looked at me and said, "We don't do that here." Glad she told me that after applying hot wax to my eyebrows, ripping off most of my natural brows, and crafting usually thin (unnatural) ones in their place.
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September 2022 by STeph D.
Why schedule appointments and your clients still have to wait! 10:00 a.m. Saturday appointment because I had other plans. Waited until 10:20. Couldn't get mani because it impeded on my other plans. STOP scheduling appointments and not honoring them. Geez.
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July 2022 by Timothy Stewart
This business does not operate with integrity, they always open late.
