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April 2024 by STeph D.
BOOMER ALERT I was trying to delete a picture but deleted 9 months of text messages from my guy. I went into immediate panic mood, and immediately went to the Verizon store up the street from me. I was greeted by this very professional young lady-, I told her what I had done- as I was visibly upset she remained calm and got my phone and worked her magic. Whew! She was able to restore all my messages and was so kind, understanding and professional. Thank you Kristen. You restored my faith in Millennials. You ROCK! Keep up the good work. Blessings to you.
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December 2023 by Tony Slaughter
Went to this location 12082023 to pay bill of 237.00 .checked to see if payment had posted on 12/09/23 .Verizon days payment not received. Employee named Coley w entered payment on 12/08/2023 . Going back in morning 12/10/2023 If payment not posted, will be speaking with Manger. If payment can't be found I will be involving Clayton Pd .Because I have invoice that states payment sent 12/08/2023
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September 2023 by John Merritt
Great experience! The young man that helped us was fantastic!
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August 2023 by Katriel Abbott
The best Verizon store experience I’ve had. I think the girl who helped me was named Angie or Amber (sorry I can’t remember!) but she was very knowledgeable and helped me with my phone which was having storage issues.
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August 2023 by Eduardo Perez
Ronnie was very professional, great kid. Is very excited to work there. Very attentive.
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July 2023 by Alyson Bradley
Angie was amazing !!! So patient and pleasant. She helped us both upgrade and it was a seemless process! She stayed late to make sure that we had everything we needed and were good to go !!
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July 2023 by Google user
Angie was amazing !!! So patient and pleasant. She helped us both upgrade and it was a seemless process! She stayed late to make sure that we had everything we needed and were good to go !!
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June 2023 by Marty Walton
Richard went above and beyond to make sure our situation was worked out and that we understood what was happening with our account
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May 2023 by M. Kat
Been with Verizon for over 15 years and this is one of the worst customer service offices that we have been to. The hours are inconvenient and they guard the door and will not let you in if it is even remotely close to them closing (within 10-15 min)if you do have the opportunity to speak to them, they are not entirely the most tech knowledgeable bunch, and were little to no help with new plans etc.They are more pushy to sell you a new phone etcWe are actually considering moving our cell service to AT&T after visiting this location, it was that bad. We are just done.
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May 2023 by Lisa Cecchini
Chelsea was absolutely the best!Took her time and was very patience
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December 2022 by Megan Elmblad
I have worked with Kirby a few times now and he is fantastic! He is not pushy and goes the extra mile to find you the best deals based on your needs.
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November 2022 by Kris Askew
My experience today at the Clayton North Carolina store was fantastic! Chelsey B and Kirby (I think was his name) were very personable and knowledgeable. Buying a new phone is stressful for me and Chelsey helped me through the entire process with patience and guidance. She even sold me a watch to go with the phone?. Thanks so much for a positive experience!
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November 2022 by X
Mr. Kirby I just want to take the time out for thanking you guys so much for the service and making the switch back to Verizon, you guys have impeccable service and will always be number one on the list God Bless you all.
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November 2022 by Camden Jersey
Chelsea B was awesome and very knowledgeable about her job and her customer service was second to none. Thanks
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November 2022 by Linda Swann
Personnel was professional, knowledgeable of information given, questions answered without hesitation, and most of all VERY PATIENT. SUPER JOB!!!
